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“Spacious Room”
Review of Atria Hotel Malang

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Atria Hotel Malang
Ranked #5 of 55 Hotels in Malang
Certificate of Excellence
Denpasar, Indonesia
Level 4 Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Spacious Room”
Reviewed May 21, 2014

Great hotel in Malang. Stay here for 2 nights, spacious room and clean.. breakfast was ok with variety choices of food. Cheap food, you can enjoy buffet dinner with spend 99 K rupiah only... Great service and friendly staff.. Recommended and will back to stay.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hendry18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Atria, General Manager at Atria Hotel Malang, responded to this review, May 29, 2014
Dear Hendry,


"Warmest greeting from Atria Hotel and Conference Malang!"

Thank you very much to have been staying with us. We are very happy to hear the news that you have enjoyed your stay in Atria Hotel & Conference Malang and enjoy our siganture dinner buffet. It is indeed our pleasure that we will always keep extending the standard quality service and upgrading the hotel facility.

Our private club, Tavern and Grill which is located at lobby level, is going to open soon, and to be one of additional hotel facilities to enjoy milesstone of culinary specialities and other beverage promotion in the romance of live music.

Looking forward to welcome you back with your chance to enjoy our swimming pool and best service from us, Hendry

Cheers,



Wahyono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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763 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 17, 2014 via mobile

I stayed for 2 nights in this hotel. It is a nice hotel, newly built (opened on dec 2013). The room is quite spacious, bathroom is clean, But the bed is a little bit small and wifi is verry slow. It has nice swimming pool and gym too! The service is good. But i think the best of it, is the breakfast. It has various kinds of indonesian cuisine, and also international one. Overrall it is good hotel for family holiday, recomended!

Stayed May 2014, traveled with family
Helpful?
1 Thank Nadia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Atria, General Manager at Atria Hotel Malang, responded to this review, May 18, 2014
Dear Nadia,

Warmest greeting from Atria Hotel and Conference Malang!

Thank you very much to have been staying with us and has given advice that can make us much better. It is indeed our pleasure that we will always keep extending the standard quality service and upgrading the hotel facility.

Our private club, Tavern and Grill which is located at lobby level, is going to open soon, and to be one of additional hotel facilities to enjoy milesstone of culinary specialities and other beverage promotion in the romance of live music.

Looking forward to welcome you back with our best improvement service and product, Nadia.

Cheers,



Wahyono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jember, Indonesia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2014

Nice location, easy to spot. Bit pricey in comparison to others hotels in malang, room was clean and service was friendly. Good breakfast too. Easy for me to come back in the future. But please, price does matter.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bayuir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Atria, General Manager at Atria Hotel Malang, responded to this review, May 13, 2014
Dear Bayu,

Warmest greeting from Atria Hotel and Conference Malang!

Thank you very much to have been staying with us and has given advice that can make us much better. It is indeed our pleasure that we will always keep extending the standard quality service and upgrading the hotel facility.

Our private club, Tavern and Grill which is located at lobby level, is going to open soon, and to be one of additional hotel facilities to enjoy milesstone of culinary specialities and other beverage promotion in the romance of live music.

Looking forward to welcome you back with our best improvement service and product, Bayu.

Cheers,



Wahyono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 5 Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 18, 2014

Basically this is new hotel in town, everything new in the hotel. For me the service is very standard. Small room, not many choices of breakfast. It maybe because of my visit was too early, I mean the hotel has not grand opening yet

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohammad Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Atria, General Manager at Atria Hotel Malang, responded to this review, April 21, 2014
Dear Mohammad Y,

Warmest greeting from Atria Hotel and Conference Malang!

Thank you very much to have been staying with us and has given advice that can make us much better. It is indeed our pleasure that we will always keep extending the standard quality service and upgrading the hotel facility.

Our private club, Tavern and Grill which is located at lobby level, is going to open soon, and to be one of additional hotel facilities to enjoy milesstone of culinary specialities and other beverage promotion in the romance of live music.

Looking forward to welcome you back with our best improvement service and product, Mohammad.

Cheers,



Wahyono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 13, 2014

Hi all,

My experience with Atria Hotel in Malang started when I had to go for a business trip to East Java. After a meeting in Surabaya, I supposed to go straight to Malang that night. When the driver finally stopped to this seemingly new hotel, I was pleasantly surprise to how clean the hotel was, the staff very friendly and quick in handling my bags etc. I was check in into an executive suite, the room was huge for the price I paid! The interior was modest but homey, the bathroom was also large. I think it'll be a good room to choose if you are traveling with family and kids. There is enough room to add extra beds if you need to and still plenty of space to move around too.
The breakfast was great, the food was OK nothing extravagant but very good effort. Malang is not a big city so it's easy to get around from this hotel.
The only thing that might need to be careful is if you bring food into the room, you must ask the room service to clean it right away. I experienced ants! Not good...
I didn't get a change to enjoy the swimming pool tho...

Hope this helps !

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vey_travel_junkie_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Atria, General Manager at Atria Hotel Malang, responded to this review, April 21, 2014
Dear Vey,

Warmest greeting from Atria Hotel and Conference Malang!

Thank you very much to have been staying with us. We are very happy to hear the news that you have enjoyed your stay in Atria Hotel & Conference Malang. It is indeed our pleasure that we will always keep extending the standard quality service and upgrading the hotel facility.

Our private club, Tavern and Grill which is located at lobby level, is going to open soon, and to be one of additional hotel facilities to enjoy milesstone of culinary specialities and other beverage promotion in the romance of live music.

Looking forward to welcome you back with your chance to enjoy our swimming pool and best service from us, Vey.

Cheers,



Wahyono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 7, 2014

There's so easy to find the hotel, much people in malang knows atria hotel. Nice staff who always greeting to the guess & very helpfull. The room is very clean & neat, the facilities in my room is very complete. I really enjoy as long as I stay in this hotel but there's no compliment for birthday's guess

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Achmad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Atria, General Manager at Atria Hotel Malang, responded to this review, April 21, 2014
Dear Achmad,

Warmest greeting from Atria Hotel and Conference Malang!

Thank you very much to have been staying with us. We are very happy to hear the news that you have enjoyed your stay in Atria Hotel & Conference Malang. It is indeed our pleasure that we will always keep extending the standard quality service and upgrading the hotel facility.

Our private club, Tavern and Grill which is located at lobby level, is going to open soon, and to be one of additional hotel facilities to enjoy milesstone of culinary specialities and other beverage promotion in the romance of live music.

Looking forward to welcome you back with our best service and product, Achmad.

Cheers,



Wahyono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
6 hotel reviews
Reviewed April 3, 2014

Atria is a nice, clean and neat hotel. Lovely breakfast buffet. I love their hospitality its good services. Very helpful staffs. Just one think need to be improved in this hotel is check in time. I was waiting for 30 minutes, as the reception lady need more time to confirm that the price I paid is included breakfast (at that time she was leave us and entry a room, maybe its her supervisor office?), even thought it is clearly written on confirmation letter from Agoda.

Regarding Atria's GPS position, hope the hotel has take an action as I already report to reception that it was wrong. Hope no more traveler using GPS to reach the hotel would find any difficulties in finding the hotel.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shanty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Atria, General Manager at Atria Hotel Malang, responded to this review, April 21, 2014
Dear Shanty,

Warmest greeting from Atria Hotel and Conference Malang!

Thank you very much to have been staying with us and has give us valueable comments to make we are much better. It is indeed our pleasure that we will always keep extending the standard quality service and upgrading the hotel facility.

Our private club, Tavern and Grill which is located at lobby level, is going to open soon, and to be one of additional hotel facilities to enjoy milesstone of culinary specialities and other beverage promotion in the romance of live music.

Looking forward to welcome you back with our best improvement quality service and product, Shanty.

Cheers,



Wahyono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atria Hotel Malang

Property: Atria Hotel Malang
Address: Jl. Letjen Suparman no. 87-89, Malang 65122, Indonesia
Location: Indonesia > Java > East Java > Malang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #5 of 55 Hotels in Malang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atria Hotel Malang 4*
Number of rooms: 175
Official Description (provided by the hotel):
With a touch of Javanese cultures and represent Batik Art as a mainstream concept, Atria Hotel Malang offer warmth and comfort ambiance in most details of guest rooms to guarantee ans exceptional stay in Malang. Strategically situated in the heart of Malang city, Atria Hotel Malang designated to anticipate MICE (Meeting, Incentive, Conference and Exhibition) needs with the magnificent shape of the building and supported a warmth and memorable services. ... more   less 
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