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Kertanegara Premium Guest House
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Reviewed December 10, 2014
Guest House with Hotel Accommodation

I felt weary because of my 16 hours trip from Jakarta and the disappointing Jawa Timur Park 1. The guest house gave me fresh air when I stepped my foot in the building. The check-in was fast and the staff was really helpful. Like many TripAdvisor reviews about this place, Kertanegara nearly provide what hotel accommodate. The room quite big and provide hotel basic amenities such as sandals, towel, mineral water, soap, and so on. The tea time at 3 PM to 5 PM was really nice because they gave us delicious snacks and of course a cup of tea. Breakfast in the morning will really good if they give a more variation of the meal, but it doesn't really matters for me. At the end, this guest house is a great place for you to stay in Malang, won't think twice to come back again!

Date of stay: November 2014
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kertanegara_Manager, Director of Sales at Kertanegara Premium Guest House, responded to this reviewResponded August 2, 2016

Thank you so much for your kind review. We look forward to welcoming you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2014
Very Pleasant, But Probably Not On Sundays

I think in Indonesia, this premium guest house is comparable to 3-star hotels.
The room is big, probably bigger than most Indonesian budget hotels. Tea (plus point: the authentic kind of Indonesian tea), bottled water, hot-water kettle are provided in the room. The bathroom is fine, although it kinda look outdated.
The staffs are very friendly, helpful, and above of all, courteous. Two thumbs up for the service!
This guest house is strategically located in the city center area. To be specific, it's near "Jalan Ijen". However, the downfall is that on Sundays, starting from early in the morning, the city of Malang holds Car-Free Day on Jalan Ijen. This means traffic reroute, very loud chants, and music blasting from big speakers starting from around 5 AM. I don't really like getting up so early on Sunday, so it was not a good experience.
In the end, I guess I don't really mind about the sudden disrupt in my sleep. The Car-Free Day itself was an interesting event. There were bazaars (which sells art works), sports activities...simply a lot of people having a lot of fun!

Date of stay: November 2014
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2014
Good service, even though we were not guests

We didn't really stay at the hotel, because they were fully booked. Unfortunately. But since our hotel staff was incompetent in arranging Bromo tour or transport to Banyuwangi, we went to the hotel and asked them to arrange it for us. In both instances they were super nice, helpfull and arranged everything. Also the private car to Banyuwangi was 1,200 k instead of 1,900 that Helios Adventures wanted to charge.

Date of stay: October 2014
  • Trip type: Traveled as a couple
    • Service
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Reviewed November 20, 2014
Great Value for Money

Don't be mislead by the name. This guest house is as good as any 4 stars hotel. The room is spacious, comfortable and the overall design is nicely done that it feels like a boutique hotel rather than a budget guest house with free wifi connections. We decided to spend two nights here on our way to Mount Bromo after reading the feedbacks in Tripadvisor forum. We made the right decision as the hotel offered not only great location but clean and comfortable room. It was close to a shopping mall and a great kampung grilled chicken restaurant. The staff were super friendly. They assisted us in changing our monies even as well as arranging for transportation to Mount Bromo. To our surprise the price quoted was much cheaper than elsewhere and our driver was not only reliable but very patient. In hindsight, we felt that eventhough we had to get up early to get to Mount Bromo from Malang, the pleasant stay that we enjoyed here was worthwhile than having to deal with the madness and lack of decent accomodations at Cemoro Lawang/Probolinngo. The only room for improvement if I may suggest to Kertanegara is to offer wider selections for their breakfast.

Date of stay: October 2014
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2014
Nice Guest House

Room was BIG and very clean. The staff was the Best. Very good Breakfast. Close to the Mall walking Distance........... Night clubs bars .Many good food placesnnear by........ I would stay here again.......

Room tip: Second Floor room in the front of hotel with the Balconey access.This room is pictured as the hotels advertised room .this is the Big room.
Date of stay: October 2014
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
Ask HCW3 about Kertanegara Premium Guest House
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kertanegara_Manager, Director of Sales at Kertanegara Premium Guest House, responded to this reviewResponded August 2, 2016

Thank you so much for your kind review. We look forward to welcoming you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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