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Zuirti
Honfleur, France

Good service, even though we were not guests

4.0 of 5 bubblesReviewed Dec 3, 2014
We didn't really stay at the hotel, because they were fully booked. Unfortunately. But since our hotel staff was incompetent in arranging Bromo tour or transport to Banyuwangi, we went to the hotel and asked them to arrange it for us. In both instances they were super nice, helpfull and arranged everything. Also the private car to Banyuwangi was 1,200 k instead of 1,900 that Helios Adventures wanted to charge.
Date of stay: October 2014
Trip type: Traveled as a couple
5.0 of 5 bubblesService
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Reviewed November 20, 2014

Don't be mislead by the name. This guest house is as good as any 4 stars hotel. The room is spacious, comfortable and the overall design is nicely done that it feels like a boutique hotel rather than a budget guest house with free wifi connections. We decided to spend two nights here on our way to Mount Bromo after reading the feedbacks in Tripadvisor forum. We made the right decision as the hotel offered not only great location but clean and comfortable room. It was close to a shopping mall and a great kampung grilled chicken restaurant. The staff were super friendly. They assisted us in changing our monies even as well as arranging for transportation to Mount Bromo. To our surprise the price quoted was much cheaper than elsewhere and our driver was not only reliable but very patient. In hindsight, we felt that eventhough we had to get up early to get to Mount Bromo from Malang, the pleasant stay that we enjoyed here was worthwhile than having to deal with the madness and lack of decent accomodations at Cemoro Lawang/Probolinngo. The only room for improvement if I may suggest to Kertanegara is to offer wider selections for their breakfast.

Date of stay: October 2014
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Singababe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 19, 2014

Room was BIG and very clean. The staff was the Best. Very good Breakfast. Close to the Mall walking Distance........... Night clubs bars .Many good food placesnnear by........ I would stay here again.......

Room tip: Second Floor room in the front of hotel with the Balconey access.This room is pictured as the hotels advertised room .this is the Big room.
Date of stay: October 2014
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank HCW3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kertanegara_Manager, Director of Sales at Kertanegara Premium Guest House, responded to this reviewResponded August 2, 2016

Thank you so much for your kind review. We look forward to welcoming you again!

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Reviewed November 10, 2014 via mobile

I go to malang with my boyfriend an searching for hotel and found this guest house. The room is wasn't my prediction, i though we will get a small room with twin bed. But my room is big enough, clean and comfy..
we only booking for 1 day and want to extend for 1 day more, but no room is available and we must check out with a dispointed feelings because we are very comfort with this room

Date of stay: November 2014
Trip type: Traveled as a couple
Thank Afry K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 10, 2014

Kertanegara was chosen due to price on one of hotel booking engines, the place was feel like home, the bed was comfortable, the bathRooom was big enough to have a nice shower. The breakfast was ok. Its not a bad place for you to stay if you were only in Malang for transit.

Date of stay: October 2014
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Spaaddictbanget
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 7, 2014

Kertanegara just like 4 stars Hotel.
You will feel hommie, with the good people to serve you. With the best location, in centre Malang make you easy when you will go to anywhere.
Clean room make feel comfort when you sleep or just take a nap.

Date of stay: November 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chorifrans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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