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“Excellent value for money and very clean”

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Kertanegara Premium Guest House
Ranked #2 of 56 Hotels in Malang
Certificate of Excellence
Reviewed July 4, 2013

For a place that advertises itself as a guesthouse it certainly is of high standard and very reasonably priced compared to some horrible places that I've come across in Indonesia. It's a recently opened business, October 2012 from their website. I stayed here for two nights and while it is located about 20 minutes walk from the centre of Malang, it is very clean and staff on reception have good English and are very helpful and arranged a driver (with a clean car) to Mt Bromo for me.
The room was very good, tea/coffee making facilities, good aircon and a flat panel tv with 30 or so channels. The bed was very comfortable and room was serviced daily.
Wifi signal was reasonably good (better than most places) on ground floor around reception area, weaker on upper floor and I had intermittent signal in the room. Not too bothered by that really.
Breakfast was average, steamed/fried rice which was cold and noodle soup with chicken pieces on both days and some fruit. No fruit juices provided but not sure whether these were available for purchase or not. There was however complimentary tea and cake offered in the afternoons.
One thing that could be provided is a room service menu or at least the option for guests to purchase and bring items to their rooms such as soft drinks or alcoholic beverages in the evening time. These items are in fridges in the dining area adjacent to reception but reception staff don't seem to be in a position or want to sell these items at 10pm from my experience.

Other than that I've no major faults and would highly recommend Kertanegara Guesthouse for a short stay in Malang.

Stayed: July 2013, traveled solo
Thank Philip771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kertanegara_Manager, Manager at Kertanegara Premium Guest House, responded to this reviewResponded July 7, 2013

Thank you for taking your time to give us a review.

We are sorry to hear about your breakfast experience. We will look into improving our service and we will take actions based on your comment. Perhaps, there was a bit of misunderstanding about getting drinks after hours. They were certainly available for purchase. We will make sure further misunderstandings with guest won't occur again.

Hopefully, you had a great time in Malang. We look forward to welcoming you again.

Salam,

Kertanegara Team.

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443 - 449 of 779 reviews

Reviewed June 30, 2013

This guesthouse offers clean, tidy, and spacious room for relatively affordable rate (less than IDR 400,000 at the time), which included breakfast and a nice coffee break in the afternoon (you can get a pastry and a cup of tea/coffee).
Location is quite strategic, relatively close to Malang city center. The staffs are friendly and helpful. From the hotel, we can visit town square (alun-alun) on a becak ride for IDR 10.000-25.000 (depending on how good we bargain).
On the same street as the guesthouse, along Jalan Semeru and adjacent streets, there are a number of food sellers we can choose from.
To sum it all up, this guest house is highly recommended for those visiting Malang :)

  • Stayed: June 2013, traveled as a couple
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Thank arga0891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kertanegara_Manager, Manager at Kertanegara Premium Guest House, responded to this reviewResponded July 7, 2013

Thank you for your time giving us a review. We hope you had a great time in Malang. See you next time.

Salam,

Kertanegara Team

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Reviewed June 24, 2013

Very happily surprised by the standard of the hotel. All very clean and modern. It's a short walk to the centre of Malang, about 15 mins, and taxi's are cheap.
The staff were very friendly and quickly arranged a tour to Bromo for us which matched the best price we'd found elsewhere. Cereal was brought for us for breakfast each morning, and we got free afternoon tea when we were in the hotel.
Free WiFi also which we were able to access from our room which was by the stairs.
Only issue, the cleaners would leave the windows open each day which let the mozzies in, so if that's an issue for you request they keep them closed.

  • Stayed: February 2013, traveled as a couple
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Thank CharlieGManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kertanegara_Manager, Manager at Kertanegara Premium Guest House, responded to this reviewResponded June 27, 2013

Thank you for the kind review. We are glad to know that you had a great time staying with us.

Please let your friends and family know about us if they ever have any plan to visit Malang.

Salam,

Kertanegara Team

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Reviewed June 14, 2013

Large rooms, luxurious with aircon, television, hot shower and lovely boxspring bed with good pillows. very friendly staff, including good breakfast, good restaurant across the road, good price/quality. We loved it!

Stayed: June 2013, traveled as a couple
Thank Dutchydreej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kertanegara_Manager, Manager at Kertanegara Premium Guest House, responded to this reviewResponded June 17, 2013

Thank you for your kind review. We are glad that you loved staying with us while in Malang.

Being a premium budget accommodation is what we are all about really, and like you said we offer 3-star quality stay with prices of backpackers' accommodation :).

Let us tell you a secret. Our general manager and co-founder is Australian, and he runs some parts of our operation in the cloud, remotely from Sydney – including responding to this review.

As fellow Aussies, we hope you can spread the words about our property to your friends and loved ones who are planning to visit Malang.

Cheers,

Kertanegara Team

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Reviewed June 14, 2013

kertanegara premium guest house,is great hotel with excelent service from staff and nice location at center of malang city...

I stay only for 1 night but I feel the great ambiance around the guest house, the staff very friendly, polite and helpful. I love the room and also the terrace on the 3rd floor cause quiet nice to sit there during evening to enjoy the city. But I think the breakfast just okay since no more choice.Buts its okelah...

Room Tip: standart room 3rd floor,good view...
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  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Toni E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kertanegara_Manager, Manager at Kertanegara Premium Guest House, responded to this reviewResponded June 17, 2013

Thanks Toni for your kind review.

We have buffer breakfast during weekends only unfortunately. Please stay with us on the weekends next time to sample our breakfast options.

We hope you had a great time in Malang.

Salam,

Kertanegara Team

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Reviewed June 12, 2013

I stay only for 1 night but I feel the great ambiance around the guest house, the staff very friendly, polite and helpful. I love the room and also the terrace on the 3rd floor cause quiet nice to sit there during evening to enjoy the city. But I think the breakfast just okay since the food taste so sweet to me. But its ok cause I'm a spicy & salty food lover. The location is very recommended for high frequently traveler. It was great. Thank you so much Kertanegara.

Room Tip: The room on the 3rd floor is the perfect room to relax
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  • Stayed: June 2013, traveled with family
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Review collected in partnership with this hotel
Thank Manda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kertanegara_Manager, Manager at Kertanegara Premium Guest House, responded to this reviewResponded June 17, 2013

Thank you Manda for your kind review.

East Javanese dishes are unfortunately a bit sweet for those coming from outside of East Java I am afraid :).

We look forward to yournext stay with us.

Salam,

Kertanegara Team

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Reviewed June 7, 2013

I stayed in Room 310 for 6 nights and was very happy with my stay. The No Smoking policy is excellent and the staff are so friendly, polite and helpful. I was able to have breakfast early and could order a cooked egg when it was still only 6am. I was also able to check out a little later than the usual check out time which meant I could showrer before my trip home. Two bottles of water are provided each day and toiletries are replenished daily. The room is clean, bright and large.The location is great as it is quite central without being too noisy. I would highly recommend this guest house and understand why it is considered Number One in Malang. Thank you all at Kertanegara.

Room Tip: Room 310 is lovely and I think quieter than some of the others
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  • Stayed: June 2013, traveled solo
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Thank sue223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kertanegara_Manager, Manager at Kertanegara Premium Guest House, responded to this reviewResponded June 8, 2013

Thank you for kind review Sue. Our guest house was fully booked for the whole time you stayed, so we hope the place wasn't too chaotic for you.

We thrive to serve our guests well and it was wonderful to know that you had a great experience. You certainly had our best room, so it was good you noticed that too :D.

Please contact us directly or book from our website should you need to stay in Malang in the future. We look forward to your next patronage.

Salam,

Kertanegara Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kertanegara Premium Guest House

Address: Jl. Semeru 59, Malang 65112, Indonesia
Location: Indonesia > Java > East Java > Malang
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 56 Hotels in Malang
Price Range: $20 - $46 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kertanegara Premium Guest House 3*
Number of rooms: 23
Official Description (provided by the hotel):
Our accommodation is a new premium accommodation in Malang, Indonesia which was first launched in early October 2012. We offer a range of exclusive non-smoking only rooms at with competitive prices.​We pride ourselves in pioneering a direct online- booking system and instant credit-card processing via PayPal among an array of guest house establishments in Malang, Indonesia.​Additionally, we pride ourselves in daring to be bold and enforce a smoke free environment inside the rooms and the common areas.You will be surprised when you arrive at our place to learn how much of a hotel experience that you will find at Kertanegara Premium Guest HouseKertanegara Premium Guest House is looking forward to welcoming you at our accommodation.  ... more   less 
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