I love this hotel and have been staying in it regularly for more than twenty years. Sadly it is steadily becoming more and more run down and the management increasingly slack. This time the main lobby which is part of the 1970;s section which joins the two 1930's houses was undergoing repairs. No provision had been made to warn guests to indicate an alternate route to access the guest rooms. nor was there any evidence at all of any concern for the safety of guests or workers while this work is being completed. Add to this hot water which never worked, leaking plumbing in the grey threadbare towels and a very ordinary nasi goreng for breakfast and the dear old splendid just ceases to be value for money. When i questioned a very obliging staff member on why it has become so rundown I was told the owner was not really interested because he was making good money without bothering too much about the building or the guests. There are several 1 or 3 star hotels now in Malang offering much better value for money.
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