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“A Notch Above”

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Grand Artos Hotel & Convention
Ranked #11 of 22 Hotels in Magelang
Certificate of Excellence
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A Notch Above”
4 of 5 bubbles Reviewed January 21, 2013

Check-in last sept, As soon as I arrive, I felt as tho a friend greeted my arrival, well thats expected from front line staff, thats what I though untill the behavior linger from bell boy to front desk to concierge to security staff even the staff vacuming stop work just to smile n welcome me. Wow didnt expect that. Then I tought maybe its a new hotel with brand new staff, all out to impress. Then at breakfast, after presenting my breakfast coupon, the staff actually come by to see to my needs and address me by name, it serms she make a point to confirm your identity and to come by to mske you feel extra welcome. Im impress. Thsts the longest morning meal I've ever had. And the warmth linger from all the staff I come by until I depart. Ive never had this feeling begore from the hundreds that ive stayed before.
Today (21/1/13) I chekout after a pleasant two days stay and travel south to Yogyakarta. After a few hours there I realise I left behind money that I kept in the room safe. After notification the staff confirm of its existance minutes after my call. Im thankful for their promp action.
The only setback is the slow elevators, otherwise im very satisfied and yes they still adress me by my name.
Kudos to the management.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mohamedkhamisselamat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
744winda744, Manager at Grand Artos Hotel & Convention, responded to this review, January 27, 2013
Thanks for coming back and for your excellent review! Be sure to book on our website for the best rate guarantee. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Russian first
  • Any
English first
Bandung
Level Contributor
64 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed January 7, 2013

Located at the South Magelang City.
New Builiding connected with Artos Mall with a lot restaurant and big supermarket Carrefour.
Stayed there on the end of December where the hotel was busy.
Checked in was fast. The room a little bit dirty maybe the housekeeping must be fast to clean the room. Many hair at the pillow and bed.
Breakfast located at first floor. Many variety of food and the taste was good.
Swimming pool with cold water, too cold at rainy seasons. There were two warm whirlpool.
Parking and internet was free.
The hotel good if you are business in Magelang, otherwise better choose Puri Asri.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ryan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
744winda744, e-commerce at Grand Artos Hotel & Convention, responded to this review, January 22, 2013
Thanks for coming back and for your excellent review! Be sure to book on our website for the best rate guarantee. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Magelang, Indonesia
Level Contributor
293 reviews
256 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
3 of 5 bubbles Reviewed December 28, 2012

Pros: connected with mall, new building, almost all area in this hotel are spacious, free wifi internet with average speed, clean, friendly and helpfull staffs.
Cons: crowded hotel lobby at the weekend, slow elevators, located at a junction with busy traffic, the parking area (basement) for hotel guests was occupied by mall visitors.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlexSantosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
744winda744, E-Commerce at Grand Artos Hotel & Convention, responded to this review, January 20, 2013
Thanks for coming back and for your excellent review! Be sure to book on our website for the best rate guarantee. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Artos Hotel & Convention

Property: Grand Artos Hotel & Convention
Address: Jalan Mayjen Bambang Sugeng No. 1 | Magelang, Magelang 56172, Indonesia
Location: Indonesia > Java > Central Java > Magelang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Magelang
#6 Spa Hotel in Magelang
#7 Family Hotel in Magelang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Artos Hotel & Convention 4*
Number of rooms: 191
Official Description (provided by the hotel):
Located on the main road accross Central Java Province & surrounded by beautiful natural view of Magelang, creates Grand Artos Hotel & Convention as 4 stars hotel, not only offers convenience but also nature magnificence of Magelang. Grand Artos Hotel & Convention provides service & facilities that is perfect not only for family, but also suitable for holding MICE. Total 191 rooms are fully equipped with facilities & those are AC, LED TV with local & international TV stations, free WIFI connection, standing shower or bathtub with hot water, digital safety box, coffee/tea maker & hair dryer, 24 hours CCTV, 24 hours room & laundry service & free parking. All of these hotel & room facilities make Grand Artos Hotel & Convention convenience, secure & service to the guest. Grand Artos Hotel & Convention has 1 (one) ballroom with capacity over 2000 persons (standing party style), 7 (seven) medium & small size of meeting rooms expanded to 10 meeting rooms, 1 (one) coffee shop, 1 (one) executive lounge, 1 (one) cake shop, big swimming pool with comfortable jacuzzi, gym center, salon & spa, direct access to Artos Mall & Grand Pringgading Chinese cuisine restaurant. With all of these meeting facilities, Grand Artos Hotel & Convention is the right choice to spend family holiday & hold an event based on guest's needs. Only need 60 minutes to Adi Sucipto international airport & 45 minutes to Tugu station on Yogyakarta. This strategic location brings guest to visit Borobudur only 15 minutes driving & Ketep Pass only take 25 minutes driving whereas the guests can also enjoy golfing that is only 5 minutes driving. Grand Artos Hotel & Convention, memory creation... Great experience... Pleasure destination... ... more   less 
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Also Known As:
Grand Artos Hotel & Convention Magelang, Indonesia - Java

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