Check-in last sept, As soon as I arrive, I felt as tho a friend greeted my arrival, well thats expected from front line staff, thats what I though untill the behavior linger from bell boy to front desk to concierge to security staff even the staff vacuming stop work just to smile n welcome me. Wow didnt expect that. Then I tought maybe its a new hotel with brand new staff, all out to impress. Then at breakfast, after presenting my breakfast coupon, the staff actually come by to see to my needs and address me by name, it serms she make a point to confirm your identity and to come by to mske you feel extra welcome. Im impress. Thsts the longest morning meal I've ever had. And the warmth linger from all the staff I come by until I depart. Ive never had this feeling begore from the hundreds that ive stayed before.
Today (21/1/13) I chekout after a pleasant two days stay and travel south to Yogyakarta. After a few hours there I realise I left behind money that I kept in the room safe. After notification the staff confirm of its existance minutes after my call. Im thankful for their promp action.
The only setback is the slow elevators, otherwise im very satisfied and yes they still adress me by my name.
Kudos to the management.
- Official Description (provided by the hotel):
- Located on the main road accross Central Java Province & surrounded by beautiful natural view of Magelang, creates Grand Artos Hotel & Convention as 4 stars hotel, not only offers convenience but also nature magnificence of Magelang. Grand Artos Hotel & Convention provides service & facilities that is perfect not only for family, but also suitable for holding MICE. Total 191 rooms are fully equipped with facilities & those are AC, LED TV with local & international TV stations, free WIFI connection, standing shower or bathtub with hot water, digital safety box, coffee/tea maker & hair dryer, 24 hours CCTV, 24 hours room & laundry service & free parking. All of these hotel & room facilities make Grand Artos Hotel & Convention convenience, secure & service to the guest. Grand Artos Hotel & Convention has 1 (one) ballroom with capacity over 2000 persons (standing party style), 7 (seven) medium & small size of meeting rooms expanded to 10 meeting rooms, 1 (one) coffee shop, 1 (one) executive lounge, 1 (one) cake shop, big swimming pool with comfortable jacuzzi, gym center, salon & spa, direct access to Artos Mall & Grand Pringgading Chinese cuisine restaurant. With all of these meeting facilities, Grand Artos Hotel & Convention is the right choice to spend family holiday & hold an event based on guest's needs. Only need 60 minutes to Adi Sucipto international airport & 45 minutes to Tugu station on Yogyakarta. This strategic location brings guest to visit Borobudur only 15 minutes driving & Ketep Pass only take 25 minutes driving whereas the guests can also enjoy golfing that is only 5 minutes driving. Grand Artos Hotel & Convention, memory creation... Great experience... Pleasure destination... ... more less
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- Also Known As:
- Grand Artos Hotel & Convention Magelang, Indonesia - Java