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Renata W
Semarang

Pleasant stay

5.0 of 5 bubblesReviewed May 18, 2017
I was here for office gathering, and it's nice to be here. I love the gardens and pool. They have mini zoo, and it's nice to strolling around the garden in the morning. The breakfast is so-so. Location is quiet, if you don't want to eat in the hotel, the nearest restaurant is quiet far, and usually the main road has bad traffic.
Date of stay: June 2016
Room Tip: If you want a quiet stay, just choose higher room
Trip type: Traveled on business
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya Golf and Resort, responded to this review
Responded May 27, 2017
Dear Renata W,

Thank you for your lovely review following your recent stay with us at R Hotel Rancamaya Golf and Resort. We are thrilled to read that you enjoyed the time with us.
R Hotel Team look forward to welcoming you back for another enjoyable visit at The R Hotel Rancamaya Golf and Resort!

Yours sincerely,
The Management
R Hotel Rancamaya Golf and Resort
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed May 18, 2017 via mobile

Located near Jakarta, not to far away from exit tol Sukabumi, this hotel offers great holiday for us, lets we started with the great things:
The room:
+ spacious room
+ large bed (twin bed with queen size)
+ refreshing scenery (golf view completed with pool view and also with mountain)
+ large bathroom (included with bathtub)

Hotel and ground:
+ completed with Mini mart (so dont worry with the extra mineral water and snack)
+ large kids playground (indoor and outdoor)
+ a lot of outdoor activities (horse riding, flying fox, boat, etc)
+ mini zoo (my baby love it so much)
+ large swimming pool (we can used the facility of club house Rancamaya)
+ free golf driving range for 50 balls
+ Nice and friendly staff
+ the food (breakfast) was awesome

The only thing need some improvement are regarding the hall cleanliness of the toilet, but most of all everything was great, will surely come back again and again.

Date of stay: September 2016
Trip type: Traveled with family
1  Thank novitasarir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya Golf and Resort, responded to this reviewResponded May 27, 2017

Dear Novitasari R,

First of all, thank you for choosing R Hotel Rancamaya Golf and Resort as your destination with your Family. Secondly, Thank you for such a positive review! We truly appreciate your kind note and We are glad to hear that our facilities have met yours expectations.

Rest assured that your invaluable feedback has been conveyed to the respective departments and we shall take this opportunity to improve.
We are delighted that our talents associates made you feel warm and helpful.
We can’t wait to see you back and Family in the R Hotel Rancamaya Golf and Resort.

All the best,
The Management
R Hotel Rancamaya Golf and Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 16, 2017

I've just stayed at the Rancamaya Hotel for a 2-day work seminar, and very much enjoyed my stay. The hotel complex was very luxurious and impressive, and the hotel staff all professional and helpful. I would like to thank in particular the hotel's IT technician Pak Zikri, who had gone out of his way to assist me on a work presentation I had to conduct via Skype. 5 out of 5 stars - I would be happy to stay there again.

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank michaellukman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya Golf and Resort, responded to this reviewResponded May 27, 2017

Dear Michaellukman,

Thank you for choosing us as your Corporate MICE destination. It is always rewarding to know that guests enjoyed their stay. We look forward to sharing your lovely comments to our associates and specially with Pak Zikri.
We look forward for welcoming you back to R Hotel Rancamaya Golf and Resort, and invite you to contact us if we can be of any assistance. (info@rhotelrancamaya.com).

Warm regards.
Hotel Management
R Hotel Rancamaya Golf and Resort

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 6, 2017 via mobile

The hotel is modern, big room and the room direct access to the pool, the kids have plenty of time to swim get in get out many times as much as they like. The room is clean just has little problem with the toilet closet.
The breakfast are various international menu, if the salad bar provided with smoke salmon will be great. the taste is ok, the best is the shrimp paste fried rice.
The hotel is fun for the kids, they have reindeer, rabbit, pony horse (pay), flying fox (pay), fish pool. Their garden is big.

Date of stay: April 2017
Trip type: Traveled with family
2  Thank BirgitaP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya Golf and Resort, responded to this reviewResponded May 10, 2017

Dear BirgitaP,

We thank you for your positive review! we are delighted to hear that you and your family have enjoyed your stay with us. We sincerely apologized for any inconvenience caused during your stay.

R Hotel Rancamaya Golf and Resort looks forward to welcoming you back soon!
Thank you

Best Regards,
Hotel Management
R Hotel Rancamaya Golf & Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed April 26, 2017 via mobile

To go to this hotel, you have to travel a bit far from highway exit, but the view is really nice once you get inside the Rancamaya area, an exclusive area for business and house complex.

It is located far from Bogor city, so we have to travel about half an hour to the city. Take this as a consideration if you want to explore the city.

This hotel itself has quite fun activity options.
Although some area are being under construction, we still had fun there.

They have a huge outdoor area to feed the deer and rabbit, water walking ball, vast green area for outbond activity, horse riding, flying fox, and archery for adults and kids!

We have to pay more for each activity, but in my opinion, the price is reasonable, since we dont have to go far elsewhere.

The breakfast options are quite satisfying, but not the highlight of the hotel, in my opinion.

Another facility, they have 3 pools. 1 rectangle shape pool, next to the pool side rooms. 1 pool for kids, include a simple slide, but quite fun! and a little waterfall and a cave.
1 pool for bigger kids and adults, includes a basket ball board to play inside the pool.

Overall, I like this hotel. The room is clean, they have hair dryer. A great place to spend your leisure time with family, far from hustle and bustle.

Date of stay: March 2017
Trip type: Traveled with family
Thank mrspanda78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya Golf and Resort, responded to this reviewResponded April 30, 2017

Dear Mrspanda78,

Thank you for choosing the R Hotel Rancamaya Golf and Resort and for your wonderful review! We are glad to read that you and your family enjoyed our convenient location, rooms and facilities.

We thank you once again for choosing to stay in our property, and look forward to welcoming you and family back for another memorable stay with us.

Warm regards,
The Management
R Hotel Rancamaya Golf & Resort

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed April 24, 2017 via mobile

Having 3 days in a row came home late, i planned to had family holiday escape from jakarta. With fresh air, nice weather, kids activity near hotel and most important is Not to far from jakarta maximun 2 hour with car.

After searching and read some of review, yes we choosed R hotel, since the review rate above standard and the price also competitive.

First impression, i've had a bit worried for the hotel, since this hotel was located on Rancamaya bogor housing complex. Is it crowded or is it hard to find restaurant. But when we arrived, i think the hotel was quite compromising.

Wow... Big pool, Nice view with Salak Mountain on your window. Nice to see it when sunset and accompany with nice hot tea☺️, Unfortunately the wall is to thin, so we can heard our neighbour room😩

The Breakfeast is so so, i think its not to variatif and some taste were bland. But they cooked the fried rice on the spot, thank God the Fried rice was good. Kampung style!!!

Yes they've had outdoor activity, petting zoo, pony ride, fish pond, flying fox and lots of deer. At least our children was having fun with the activity.

My Suggestion, breakfeast please be more variatif, elevator spot please more lights! its so dark and spooky.concierge be more proactive, since we need almost half hour to get our luggage on trolly pick up.

Date of stay: March 2017
Trip type: Traveled with family
2  Thank 234herryp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya Golf and Resort, responded to this reviewResponded April 30, 2017

Dear Hewits,

We thank you for sharing how you feel, and choosing to stay at R Hotel Rancamaya Golf and Resort. Please trust that we have addressed the issue with the team for our future improvement.

We hope you'll continue to stay with us again whenever you are visiting Bogor, and thank you once again for choosing The R Hotel Rancamaya Golf and Resort.

Best regards,
The Management
R Hotel Rancamaya Golf and Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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