When I have visited Bogor - mainly for the fine Kebun Raya - I have usually stayed at the Salak Heritage hotel, primarily for its fine location and for the interesting history of this part of the city. The staff are very friendly and nicely efficient, and it is a pleasure seeing them. On the other hand... I'm not sure I'll stay here again. Regretfully, the hotel has been in a steady decline over the years.
The Entrance, Lobby and Recepion area are fine and they lead you to expect a top-class hotel. The lifts are quick, and expectations run high for the Corporate Floor. As usual my view was magnificent! But the entire hotel is now in a hotel-drab color, including the rooms. Sure, they're clean but everything is old. The double bed was excellent, though, and the writing desk spacious and well-lit. Too bad there's no bathrobe provided (even on the corporate floor).
On the other hand: the bathroom is in high need of an entire makeover. Many of the fittings are rusty and partly broken, there is no plug for the sink, cold-water pressure is too low. The bedroom is spacious but the Airco is far too noisy especially when you want to sleep. There is no safety-deposit box even in the corporate room; and it's inconvenient to have to go to the reception every time you need something (like a passport). The minibar is empy (inconceivable for a corporate room). WiFi in the room is sporadic and slow if you can get connected at all. TV screen is far too small for comfortable viewing. A few years ago things were already not really excellent for the way the hotel bills itself; but now it is in even further decline. Sad.
The restaurants are not bad, rather perfunctory (but with an excellent and helpful staff). The bar runs out of necessary drinks (e.g. no tonic water to be found!); breakfast is standard Indonesian and quite nice, but fresh fruit is hardly available: the mornings I was here it alternated between 'tired' slices of watermelon and 'half-dry' papaya. But the eggs were fried wonderfully well. Dinners were okay but very bland: better to go out into the street for good tasty food. Again here: lovely waiters and efficient service.
All in all, the hotel needs an entire overhaul (also a re-think on how to serve patrons better: having to pay for printing a boarding pass is ridiculous for a hotel of this self-asserted excellence).
Top management and the owner are, I think, responsible for this decline. Ordinary staff are hospitable, gracious, friendly and helpful!
- Official Description (provided by the hotel):
- Hotel Salak The Heritage is a modern hotel rich with historical culture and values. It's located in the center of Bogor, Indonesia, in front of the Presidential Palace and a short distance to the renowned Bogor Botanical Garden. The Hotel was built in the early 1900s, originally refurbished in 1998, and newly rejuvenated at the end of 2014 to form a perfect blend of modern facilities with historical values. Our hotel offers multiple accommodation options designed with luxury and heritage. There are 120 guest rooms ranging from our Superior Rooms to the Colonial Presidential Suites, each equipped with air conditioning, bathtub and shower with hot water, wireless Internet connection, safety deposit box, and television with in-house movies and cable channels, among other basic toiletries and amenities. Hotel Salak The Heritage will take you on a culinary adventure around the world with our five restaurants known as much for their distinctive ambiances as they are for their cuisine. Our hotel also has a long-withstanding reputation as the most idyllic meeting place in Bogor to arrange business events, conferences, and exhibitions in any of our 13 meeting rooms and two ballrooms. Other on-site facilities include a fitness center, a swimming pool, a ladies-only ChocolaSpa, and a karaoke room. Our Hotel's convenient location, sophisticated amenities, and historical quality make it the perfect choice to stay during your trip to Bogor. ... more less
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- Also Known As:
- Salak The Heritage Bogor