We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Novotel Bogor Golf Resort and Convention Center
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Very Good 4/5
  • Free Wifi
  • Free Parking
View Hotel
Very Good 4/5
    View Hotel
    Average 3/5
    • Room Service
    View Hotel
    Average 3/5
      View Hotel
      Good 3.5/5
        View Hotel
        Great 4.5/5
          Izi Hotel(Bogor)
          View Hotel
          Average 3/5
          • Free Wifi
          • Free Parking
          View Hotel
          Good 3.5/5
          • Free Wifi
          • Free Parking
          View Hotel
          Good 3.5/5
          • Free Wifi
          • Restaurant
          View Hotel
          Very Good 4/5
          • Free Wifi
          • Free Parking
          Reviews (1,393)
          Filter reviews
          1,393 results
          Traveler rating
          430
          622
          237
          68
          36
          Traveler type
          Time of year
          LanguageAll languages
          More languages
          430
          622
          237
          68
          36
          Show reviews that mention
          All reviewsitalian restaurantoutdoor bathtubtropical gardenhorse ridingdeluxe roomswimming poolchildren playgroundfresh airplay groundtable tennisgolf resortcooking classweekend gatewayfavorite hotelwelcome drinkdinner buffetkids club
          FilterAll languages
          Updating list...
          762 - 767 of 1,393 reviews
          Reviewed October 7, 2012

          A second visit to this property, and to and obviously the Property and location surrounding remain very good indeed, and this hotel, should be a real treat for a place to spend the weekend. Indeed it probably is if you take a picnic or packed lunch, or resolve to take your catering need offsite.

          Unfortunately chose a package including , dinner and breakfasts and there was evident a real drop in both offer & service quality, that renders the main dining area offer a total waste of money, and a very frustrating experience. This appears to be due to a total lack of management of the outlet and the customer experience.

          The buffet style dinner, was less than average and of the 5 hot food service stations approached, 3 were unmanned and the main barbecue was out of stock on several items. The quality of preparation was less than average when food could be found. The evening entertainment was of low quality compared to previous visit, and did not enhance an already poor experience either, this was also not helped by concurrent background music with the "turn"

          Breakfast was a real shambles, verging on the slapstick, start with juice ERM no glasses, ok try cereal, ERM no bowls, ok cup of tea? No cups or milk or tea bags, no cutlery, and no one to help as they are all running around trying to solve other problems, gave up "foraging " in the end and ate some fruit and berries.


          Once again , find it difficult to believe this was isolated case, and the huge potential of this place and it's staff to deliver a first class break experience , just seems to get lost along the way, maybee the management need training or refreshment I don't know, but the problem resides at that level, as the staff were trying thierry best with no evident leadership


          One plus point, the wine in the outlet is at least sensibly priced compared to the experience of Surabaya marriot rip off levels.

          So management take ownership, and give me a note when you have identified the problems and sorted them out, premium rates demand premium service, and your not currently on a par with KFC as a food outlet, in either quality or device experience

          I would very much like to use this place more often, but not on these terms

          Room Tip: Think about room only, and access catering in the city, although requires mobility to achieve
          • Stayed: October 2012, traveled on business
            • Value
            • Location
            • Sleep Quality
            • Rooms
            • Cleanliness
            • Service
          1  Thank personanongrata
          This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
          GM_Novotel_Bogor, Manager at Novotel Bogor Golf Resort and Convention Center, responded to this reviewResponded October 11, 2012

          Dear Mr. Personanongrata,

          Further to your comments regarding your stay in our hotel. Please accept my sincere apologies for the inconvenience.

          The food and service quality in the restaurant was not in the standard. We will train again the staff to avoid this happened again in the future.

          Your constructive comments have given us the opportunity to work with the property to improve our service, especially in our Restaurant.

          We would like to offer our sincere apologies once again for any inconvenience and discomfort that was experienced as a result of these regrettable circumstances.

          Mr. Personanongrata, we hope this experience will not impair your trust in our hotel and we hope you will stay with us again, where we will be able to restore your faith and greatly improve our performance.

          Thank you very much for your kind attention and understanding.

          Sincerely,

          Team Management

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
          Reviewed October 5, 2012

          • Stayed: September 2012, traveled with family
            • Value
            • Location
            • Sleep Quality
            • Rooms
            • Cleanliness
            • Service
          This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
          GM_Novotel_Bogor, Manager at Novotel Bogor Golf Resort and Convention Center, responded to this reviewResponded June 19, 2017

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
          Reviewed October 2, 2012

          Very nice family hotel set in own grounds. Good facilities: outdoor pool, play area and free bikes. Only down side is that it is a bit out of the way on a luxury estate so you need to take a taxi to get to town. Shame we only booked for 2 nights.

          Room Tip: Our ground floor room had a private patio.
          • Stayed: August 2012, traveled with family
            • Value
            • Location
            • Sleep Quality
            • Rooms
            • Cleanliness
            • Service
          Thank Ganin
          This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
          GM_Novotel_Bogor, Manager at Novotel Bogor Golf Resort and Convention Center, responded to this reviewResponded November 18, 2012

          Dear Valued Guest,

          We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort and Convention Centre. It is always a pleasure to receive positive feedback.

          I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

          Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

          Sincerely,

          Management Team of Novotel Bogor Golf Resort & Convention Center

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
          Reviewed September 26, 2012

          I really love the gardens and trees in this hotel. It brings a sense of calmness and tranquility. The food are vary, but the taste is just average.
          The room was standard but comfortable. It has big terrace where I can relax and enjoy the wind and the views. However, the bathroom (in standard room) might be too small for non-Asian.
          Would love to stay in this hotel again for a retreat :)

          • Stayed: September 2012, traveled on business
            • Value
            • Location
            • Sleep Quality
            • Rooms
            • Cleanliness
            • Service
          Thank LoisKwee
          This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
          GM_Novotel_Bogor, Manager at Novotel Bogor Golf Resort and Convention Center, responded to this reviewResponded January 1, 2013

          Dear Traveler,

          We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort and Convention Centre. It is always a pleasure to receive positive feedback.

          I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

          Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

          Sincerely,
          Management Team Novotel Bogor Golf Resort & Convention Center

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
          Reviewed September 23, 2012

          Stayed for just one night at the Novotel in Bogor, but I would have happily stayed for longer to relax in the beautiful park around the hotel. My room on the fourth floor was comfortable with a little balcony from which there was a fantastic view of the luxurious vegetation that surrounds the hotel, as well as a glimpse of a volcano in the distance (in the early morning before the smog haze gathered). The hotel was crowded and obviously operates as advertised, with many groups and golfers. Meals are served in a restaurant on a raised wooden terrace and were high quality. I also ate in the Italian restaurant. The only drawback for those who want to see the sights of the city - particularly the famous botanical gardens - is the location, around 3-4 km from the centre of Bogor. I was surprised that a taxi driver got lost trying to find his way to the hotel. I was glad to have taken a map from the reception. Don't miss Kebun Raya!

          • Stayed: September 2012, traveled on business
            • Value
            • Location
            • Sleep Quality
            • Rooms
            • Cleanliness
            • Service
          Thank lenemike
          This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
          View more reviews