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“Family getaway”

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Aston Bogor Hotel and Resort
Ranked #5 of 70 Hotels in Bogor
Jakarta
Level 5 Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Family getaway”
Reviewed January 8, 2013

Well situated within hill residences, I stayed in the 1 bedroom suite, spacious and comfortable enough but doesn't have a bathtub. scenery is beautiful, facing the Salak Mountain. Breakfast is above average, quite nice. Pool should be cleaned more, the river is quite dirty also. Near to Rumah Air Restaurant and The Jungle Waterpark

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astbogor, General Manager at Aston Bogor Hotel and Resort, responded to this review, December 16, 2016
Dear jrifter,

Warmest greeting from Aston Bogor Hotel & Resort,

Thank you for choosing to stay with us and it's a great delight to know that you had an overall pleasant experience with us. It’s a delight to know that the room, hotel view, and breakfast left a positive imprint on you.

We appreciate your feedback and look forward to the pleasure of welcoming you back again in the near future.

Regards,
Darto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,222 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Any
English first
Jakarta, Indonesia
1 review
Reviewed January 5, 2013

this was my second time stay at this hotel and my second time I meet my expectation. my last stay was at 2 condo on 7th floor. The room was huge and clean, the view nearly meet to perfect. I have clearly seen the mountain view while i am enjoying sound by the river. The staff was nice and helpful, I was forgot leave my watch at swim pool and they kept safely my watch until few hours i come. 5 of us was enjoy the holiday!

Room Tip: get high floor and pool view
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astbogor, General Manager at Aston Bogor Hotel and Resort, responded to this review, December 16, 2016
Dear keeling,

Warmest greeting from Aston Bogor Hotel & Resort,
Thank you very much for taking the time and sharing your wonderful review following your recent stay with us. It is always a pleasure to welcome back our returning guests and we pleased to hear your positive review regarding to our room, hotel view, and our staff.
We look forward to your return visit in the near future.

Regards,
Darto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 4, 2013

I have only spent for one night in this hotel and I was satisfied with the room facilities.
I have a whole day training in the meeting room and well facilitated.
With the very high rate of room price I have considered this hotel had poor value for money due to I could find other hotels with same offering but at lower rates.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fendyhsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astbogor, General Manager at Aston Bogor Hotel and Resort, responded to this review, December 16, 2016
Dear fendyhsu,

Warmest greeting from Aston Bogor Hotel & Resort,
Thank you very much for taking the time and sharing your wonderful review following your recent stay with us. We highly pleased be able to facilitate your training activities at our hotel, and you are satisfied with the services and facilities we provide.
We look forward to your return visit in the near future.

Regards,
Darto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed January 4, 2013

When i stayed at Aston Bogor for the first time on March '12, it's very impressed me. Hotel with beatutiful view and very helpfull staffs. Especially with lovely pool and great foods makes me come again on December '12.
And Aston is #1 hotel in Bogor indeed. My family was so enjoy our holiday in here.
With located not too far from Jakarta, its perfect place for family getaway.

Im always recomend Aston Bogor to my friends and my family for their holiday in Bogor.

It's good to be back to stayed in this hotel.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veritaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astbogor, General Manager at Aston Bogor Hotel and Resort, responded to this review, December 16, 2016
Dear Veritaaa,

Warmest greeting from Aston Bogor Hotel & Resort,
We are glad to hear that you and family enjoyed your holiday at our hotel, especially you liked the hotel view, our staff, pool, and food that we serve.
Thank you for your recommendation of our hotel and we look forward to welcoming you back in the near future.

Regards,
Darto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 8, 2012

I stay on week end , I hope can relax when stay in this hotel, but I got traffic 1,5 hours from baranangsing to go there, I got stress ...This hotel didnot have a good garden,like other resort hotel in bogor, not really green and you still feel hot during the day The room is very good but not clean, found the ' thing' in toilet when I was entering the room, it is terrible..

you should improve the room cleaning quality.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank suryatan79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astbogor, General Manager at Aston Bogor Hotel and Resort, responded to this review, December 16, 2016
Dear suryatan79,

Warmest greeting from Aston Bogor Hotel & Resort,
I am very sorry to hear of your disappointment with your experience during your recent visit to the Aston Bogor Hotel & Resort. This is certainly not typical of the experience that we aim to provide our valued guests. Nonetheless, your feedback has been taken into consideration as we continue improving our services.

We look forward to your return visit in the near future for better experience.

Regards,
Darto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 6 Contributor
108 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed December 6, 2012

it's been my second time to stay here as always on a business trip. stay here for 5 days cant make me explore it all since there are a lot of things to do. the route to this hotel is quite hard to find for outsiders like me. it's located inside high profile residence area but next to residential area. it's always in constrution phase, i dont know how much money they have to make this environment become hotel area. walk to the restaruant for breakfast is a hardwork since it's far away from our room, but the quality of food is worth to have. room is very ok with good internet connection. i've to go there again to experince all facilities they have.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gondel g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astbogor, General Manager at Aston Bogor Hotel and Resort, responded to this review, December 16, 2016
Dear gondel g,

Warmest greeting from Aston Bogor Hotel & Resort,
Thank you very much for taking the time and sharing your wonderful review following your recent stay with us. It is always a pleasure to welcome back our returning guests and we pleased to hear your positive review regarding to the food quality, room, internet connection in our hotel and facilities that we have.
We look forward to your return visit in the near future.

Regards,
Darto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 2, 2012

We went there for a weekend getaway on 1-2 December 2012. Our impression of the whole stay is we left feeling underwhelmed.

The nightmare started since check in. We booked a suite/condotel as it was marketed towards families. We were 2 adults 2 small children (4 and 7). I was offered between a Condotel with a The Jungle waterpark view and a mountain view. Thinking a mountain view would be more tranquil, we opted for the later.The moment we stepped into the room and looked out the window, it turns out the "mountain view" was a vast ugly construction site,with mountains in the distance! We immediately called the front desk to ask for a room change, and were met with several rebuffs of "we're fully booked". I protested that since we were offered a choice between 2 rooms at reception, surely the other room should sill be available.Finally, the voice on the phone said,"hold on, I'll transfer you to reservation." Meaning that her "fully booked" response was merely a default answer!

The headache continued during dinner. There were 2 wedding receptions held at the hotel during our stay, so we couldn't go out to enjoy Bogor cuisine, at risk of losing our parking spots. Reluctantly, we had dinner at the "Sundanese Buffet" outside Batu Tulis restaurant. Despite ordering a very simple dinner, we had to return the dishes 4 times as they kept getting our order wrong. Questions regarding the different dishes were always met with an "I don't know, let me check". The restaurant kept running out of drinking water. And on and on it went.

Sleep was also difficult, as the 2 twin beds were very small for our family, despite the bedroom being ample enough to accommodate 2 individual beds. I dont understand the point of "Condotels" marketed to families, if 1 room can't even fit a standard sized family with small children. The "Condotel" was equipped with a sink & microwave, yet not equipped flatware / dinnerware, which we found odd. Furnishings looked and felt cheap & flimsy. Wall finishings were untidy. Pool was equipped with a lifeguard chair, but we never saw the lifeguard on duty. For a hotel marketing itself as upscale & 4 star, it didn't look it.

Next time we're in Bogor, I would probably opt for the older yet solid choice Novotel for better value and qualified staff.

Room Tip: For those opting for a condotel room in the 3rd tower, ask for an even room number (waterpark / pool...
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Annisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astbogor, General Manager at Aston Bogor Hotel and Resort, responded to this review, December 16, 2016
Dear Annisa P,

Warmest greeting from Aston Bogor Hotel & Resort,
I am very sorry to hear of your disappointment with your experience during your recent visit to the Aston Bogor Hotel & Resort. This is certainly not typical of the experience that we aim to provide our valued guests, kindly accept my sincerest apologies. Nonetheless, this issue will we follow up with the team in order to prevent the mistake from happening again.

We look forward to your return visit in the near future for better experience.

Regards,
Darto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aston Bogor Hotel and Resort

Property: Aston Bogor Hotel and Resort
Address: Jln. Dreded | Bogor Nirwana Residence, Bogor 16132, Indonesia
Location: Indonesia > Java > West Java > Bogor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Bogor
#5 Luxury Hotel in Bogor
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aston Bogor Hotel and Resort 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Hotel and resort located just 5 minutes from the center of Bogor and 45 minutes from Jakarta. Situated within the secure complex of Bogor Nirwana Residence, it allows for easy access to the wonderful Jungle Water Park, Orchard Walk, 4D Cinema, Jungle Mall and along with superb meeting and banquet facilities it’s the ideal destination for families or conferences. ... more   less 
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Also Known As:
Aston Bogor Hotel Bogor

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