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Arion Swiss-Belhotel Bandung
Ranked #52 of 229 Hotels in Bandung
Reviewed January 6, 2009

Spacious room,clean and surely offers more than a usual 3 star hotel anywhere else. The breakfast range is not bad too. Though the initially booked Family Suite was not available at the last minute (supposedly for Maintenance), they did offer me 2 deluxe rooms in return. With 2 Super King size bed and a free extra bed to compensate us for the change. Recommended! Will surely be back =)

  • Stayed: December 2008, traveled with family
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Thank JulieanJKT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded April 18, 2016

Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (429)
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256 - 262 of 429 reviews

Reviewed December 24, 2008

Based on this website's rave reviews on this hotel, we booked a 2 night stay and decided that we'll never stay at this hotel again. The hotel is so close to the train station that every 5 mins we are disturbed either by the rumbling noise from the trains or the hooting - all day & night! The room given to us smelled musty, the tiny bathroom's marble floor is cracked and looked dirty, and the breakfast is really miserable! We had dinner at the Cafe on our first night - my husband's main course was served first before the soup... The only saving grace is the free internet broadband connection.

Before this we stayed at the Holiday Inn, and we find that hotel a much better place to stay - that should have been rated as the top hotel!

  • Stayed: December 2008, traveled with family
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2  Thank SeasonedTraveller54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded April 18, 2016

Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2008

Well...well.... I've visited Bandung many a time over the years, and I always strive to find lodging with a homely ambience and some decent facilities.
I stayed at the Valley resort which with its splendid views and fine cuisine atop one of the highest spots in bandung many a time and it still will always be one of my faves albeit the distance from the city does put me off, especially if I am in a rush.
I have stayed in a few hotels with all the trimmings and star ratings that go with them in the city too.
Sadly they just do not have that 'homely' feeling about them despite their glitter.
Just last week.........I checked out the Arion. What can I say?.....Just lovely!
A boutique hotel par excellence! Recently renovated,extended and upgraded.
I had a pc in my room with free internet access to while my time away if I was not stuffing myself with the fabulous bandung fare at the ever sprouting eateries everywhere.
I had some great massages and spa treats by effecient house therapists when I was battered physically with all the walking and shopping madness caused by the never ending factory outlets.
The location is super, 10 mins ride from the airport and 3 minutes ride to the train station only! And about 10 - 20 mins from any shopping destinations you choose to spend your lifetime savings on!
Throw in a cozy well stocked bar and pianist at the lobby lounge , and some good cuisine to note at the coffee house and it makes a near perfect holiday treat.
But most of all, I found the staff a real pleasant lot.
Efficient, attentive, extremely friendly and eager to please.
I feel the culture of service by the Arion swiss-belhotel management team very professional and admired the manner they dispensed their duties.
It probably is a result of the constant attention and the proactive attitude of their general manager, a certain Mr Andhy Irawan.
Its the first time in my lifetime of stays in a hotel that I have witnessed and experienced a hotel GM touch base with guests at any opportunity he had, despite his busy routines.
A real caring and professional gentleman, Mr Andhy never ceases to go out of his way to please and pamper all his guests.

His personal touch has certainly rubbed off on his staff and I was totally impressed and pleased with my stay there, and you bet I will make it my "homestay' in Bandung many more times!
Thank Arion swiss- belhotel,
Thanks Mr Jamal, and thanks the gracious and elegant Ms Amanda (sales manager).... My NUMBER ONE's......in Bandung.

Thank melvin_rodri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded April 18, 2016

Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2008

We have just returned from Bandung, Indonesia and I have been recommending this destination to all my friends and relatives. This is actually my 3rd trip there!!!! This time with my family. We had a great time so much so we are going to make this a yearly trip.

Must stay at least 3 nights. Swiss bel hotel is excellent, if going in a family, do book their Family Suite, its 2 level with 1 king size bed and 2 single bed. Only 1 bathroom though, but we manage very well.

It's all shopping, shopping, shopping for me and family. Four main shopping areas are Dago, Riau, Rumah Mode (I forgot the street name, but taxi drivers will know) and Pasar Baru. Prices at the first 3 places are fixed but at Pasar Baru MUST bargain and start early like 9am.

Food is excellent here. A must try....nasi padang at Simpang Raya! If you have time, go to this two malls, Ci Walk at Cihampelas and eat the Risoles and also go to Paris Van Java mall it's very nice. Be sure to try the Martabek manis, chocolate and cheese at one of the stalls here called San Francisco, it's something like our pancake but much better.. it's out of this world, must try!

Kampung Daun beautiful atmosphere eat in the jungle by the waterfalls, Sangkuriang a must try on the menu is Fish Soup, Ayam Goreng Suharti-fried chicken very tasty.

To get around it's cheaper to rent a car and driver, for an Avanza its only about Rp300,000 per day. Petrol, parking and some makan money for the driver is on your own. For 3 days usage I only put petrol once which is Rp150,000. Parking very cheap Rp1000 to Rp2000. Give driver Rp50,000 for his whole day meal, and some tips on the last day. Google Mulia Car Rental.

I hope my experiences will help readers to plan for their next family vacation.

  • Stayed: September 2008, traveled with family
    • Value
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5  Thank AlizaGhani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded April 18, 2016

Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2008

The hotel was pretty small comparatively. Only 2 staffs were at the front desk when we checked in. But service wise, it is EXCELLENT! Throughout our stay, the staffs gave us their personalised attention. Very impressive.

And the location was pretty good too. 5 minutes drive to Pasar Baru and 10 to 15 mins drive to most of the popular factory outlets.

The room we stayed in was clean and well-maintained. Though it would have been a bonus if it was a little bigger.

Overall, i would not mind staying here again when i return to Bandung someday..

  • Stayed: January 2008, traveled with family
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5  Thank Tiara78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded April 18, 2016

Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2007

We stayed in Arion Swiss for 3 days during our visit in mid august 2007. The front desk personnel was very helpful since we just walk in the hotel without prior booking. The room was very spacious and clean. For 450K per nite, its really value for money.

  • Stayed: August 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank Maverick69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded April 18, 2016

Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile
Google Translation

Stayed: September 2017, traveled with friends
Thank Elisabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arion Swiss-Belhotel Bandung

Address: Jln. Otto Iskandardinata No. 16, Bandung 40171, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#31 Spa Hotel in Bandung
Price Range: $41 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arion Swiss-Belhotel Bandung 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Arion Swiss-Belhotel Bandung is the finest boutique hotel in Bandung, a four-star outfit that blends the warmth of home with the Swiss-Belhotel brand of service. Ideally located in the heart of Bandung, we are 15 minutes from the city's airport, within walking distance from the railway station and only 2 hours from Jakarta.Choose from over 102 guestrooms in six different types: deluxe, business, Family Suite, Business Suite, Junior Suite, and Presidential Suite. Entertainment and food choices abound, as a large variety of shopping and dining facilities are either within walking distance or just a few minutes away by car. And for those who are here on business, we house a full-fledged business room perfect for small group meetings. ... more   less 
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Also Known As:
Arion Swiss-Belhotel Hotel Bandung
Arion Swiss Belhotel Bandung

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