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“Great place for family”

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Arion Swiss-Belhotel Bandung
Ranked #55 of 226 Hotels in Bandung
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place for family”
4 of 5 bubbles Reviewed October 14, 2013 via mobile

The price is good for a big hotel, the room is big too. There's a swimming pool, spa, and also a fitness center. But, the breakfast variety is too little, but overall, am satisfied with everything. The place is clean, and close to souvenir places in Bandung.

Stayed October 2013, traveled with family
Helpful?
1 Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, April 18, 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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396 reviews from our community

Traveler rating
    66
    210
    93
    19
    8
See reviews for
138
65
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70
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 14, 2013 via mobile

1. Front office is poor not service excellent. Check in waiting time is 1 hour to wait room preparation. Boring.
2. Room. Have not bathtub in Business Room.
3. Pool. Dirty and small.
4. Sauna. Need 2 hours to make the sauna room to hot.
5. Restaurant. Breakfast is crowded. The egg maker officer is junior chef and still learn how to cook egg. Bad.
6. Parking area is small. Not enough for a lot of car parking.
Overall the hotel facility is good but poor people management for service excellent.

Stayed October 2013, traveled with family
Helpful?
1 Thank FreddySR777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, April 18, 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
4 of 5 bubbles Reviewed October 6, 2013

I booked our stay in your hotel on 24-28/09/2013 via Asiatravel.com for two king-beds rooms and one two-single beds room. Unfortunately, the female receptionist insisted that my booking was for all single-bed rooms. I told her that it was impossible for two male adults to sleep on one bed. I requested her help but no no avail. Luckily, two staff, Anica and Kassy of Asiatravel.com managed to get the change of room for me after my appeal. It was a stain in a very happy and enjoyable stay at your hotel.

The rest of your staff are very professional in their services particularly the room service staff during our stay. My four friends and I were very happy that I selected your hotel during our golfing trip in Bandung.

Richard( Room No 4052)

Room Tip: Rooms booked through AsiaTravel.com were at the end of corridor.
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holeinone2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, April 18, 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

HI. I went here some time ago, a long time ago but i also made this hotel as a choice when i bought a stay for my parents as their anniversary gift.

we love the food, the location is near Pasar Baru and the staf is always friendly and warm. the room is also spacious.

great hotel!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank biezie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, April 18, 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed August 18, 2013

When last I stayed at this hotel two years ago, the in-room wifi, I was told, was not working. When I checked in last week, I was told the very same thing. There's no excuse these days for a wifiless international chain hotel. Luckily, because I chose a room on the first floor, the effective wifi from the lobby and restaurant leaked erratically into my room. The room itself is spacious and practical, although the air conditioner was quite noisy. Breakfast was fine. Given its price, location and the friendliness of the staff, this is a hotel to which I am likely to return.

Room Tip: First floor rooms pick up lobby wifi.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackIndo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, April 18, 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batam Center, Indonesia
1 review
4 of 5 bubbles Reviewed July 4, 2013

Thank you so much to make my stay like at home, with the friendly staff and care to helped! the hospitality was much appreciated, and the trip to Bandung is one of favorite memories. I will back to stay and I hope I can stay to be longer than I was did.

Room Tip: Higher floor to make stay more comfortable
See more room tips
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siti D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, April 18, 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed July 1, 2013

4 WORST THINGS THAT I STAYED...

1. Unfriendly check-in person.... not so nice person i meet...

2. The room is too end of the main hall also too dark

3. The fitness facility, the treadmill machine suddenly stopped working...

4. Locker keys, they don't provide... on a male room no locker keys at all until i tell someone to help, and the lady from the message made a call to a technician to move a female locker with keys attached from a female changing room to the male changing room...

I would say that this is the worst stay i've ever get in my life.... totally chaos.... The thing is i make a booking since mid June. but when i stayed here, he gave the room soooo far...until i can't sleep....

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank EdwinJKT48LOVERS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, April 18, 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arion Swiss-Belhotel Bandung

Property: Arion Swiss-Belhotel Bandung
Address: Jln. Otto Iskandardinata No. 16, Bandung 40171, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#31 Spa Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Arion Swiss-Belhotel Bandung 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Arion Swiss-Belhotel Bandung is the finest boutique hotel in Bandung, a four-star outfit that blends the warmth of home with the Swiss-Belhotel brand of service. Ideally located in the heart of Bandung, we are 15 minutes from the city's airport, within walking distance from the railway station and only 2 hours from Jakarta.Choose from over 102 guestrooms in six different types: deluxe, business, Family Suite, Business Suite, Junior Suite, and Presidential Suite. Entertainment and food choices abound, as a large variety of shopping and dining facilities are either within walking distance or just a few minutes away by car. And for those who are here on business, we house a full-fledged business room perfect for small group meetings. ... more   less 
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Also Known As:
Arion Swiss-Belhotel Hotel Bandung
Arion Swiss Belhotel Bandung

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