We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice hotel with good scenery but should be better managed”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Padma Hotel Bandung
Ranked #3 of 226 Hotels in Bandung
Certificate of Excellence
Jakarta, Indonesia
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice hotel with good scenery but should be better managed”
4 of 5 bubbles Reviewed September 29, 2012

It was formerly Hotel Malya. As I have stayed in the hotel before while it was still under Hotel Malya, I felt that it was better managed before. The hotel was renovated since took over by Padma, but there's no spa or massage, only food massage is available.
Overall was OK but was not happy with the fact that bath towel was not provided according to the number of guests staying in the room and floor mat was not provided in the bathroom that I had to call to request for it.
Location was good since is kind of close to the mountain with very cozy weather and serenity. Breakfast selection was adequate. Depending on your package, some package includes afternoon tea where you can enjoy coffee/tea with simple snacks with cooling breeze in the afternoon.
In the morning, there will be some villagers with horses in front of hotel offering horse ride, be sure to bargain and settle the price BEFORE you ride on any horse.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fera F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, October 3, 2012
Dear Feranita L,

Warmest wishes from Padma Hotel Bandung

Thank you for taking some of your precious time to share your experiences on Trip Advisor. It is an honor for us to have a valued and loyal guest such as yourself.

I appreciate your positive insight about the scenic breathtaking view and the serenity of our hotel. I’m also delighted to note that you had enjoyed the breakfast menu selection and afternoon tea. Please note that all in house guests are entitled to get complimentary afternoon tea from 3:30pm to 5:00pm.

We appreciate your constructive feedback about the number of towels in the room and the Spa facility. I have personally reviewed all aspects you've mentioned with the department heads concerned. It's our goal to keep on improving our products and services for optimal customer satisfaction.

Once again, thank you very much for your constructive feedback. Please feel free to contact us should your travel plan bring you back to Bandung.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,521 reviews from our community

Traveler rating
    1,056
    393
    53
    9
    10
See reviews for
628
372
22
156
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (316)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
jakarta
Level Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed September 29, 2012 via mobile

In here it feels like ⛺ Camping in the forest but in beautiful modern setting on the new wing of the hotel. There are all things that you can find in the forest and also the view of the bamboos.

From the check-in the staff are v attentive and try to make sure our needs are met. The room feels new and the bathroom is spacious with a free-standing bathtub that oozes "modern".

The fitness center on 5th floor is new and equipped with the latest treadmill sets, its not big but spacious enough although the ceiling is quite low.

The restaurant is on the lobby level with 360• view of the valley, food quality is descent but not great. We had the bbq dinner buffet on a sat night and feel it is well worth the value of money.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barryjap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 25, 2012

The Padma is a very nice and scenic hotel with a usually good restaurant. However, they seem to always run out of everything they advertise having. There are days when you cannot order cocktails, they run out of beer and food. It is a terribly managed restaurant that professes to be a 5 star restaurant. Needless to say they are working on a 1-2 star level in reality.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank CJ W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, October 2, 2012
Dear CJW,

Greetings from Padma Hotel Bandung.

Thank you for taking your precious time to share your experience dining at our Restaurant and we’re happy to note that you had enjoyed the scenic ambience of the hotel. I would like to appreciate your constructive feedback as it allows us to continually strive for the betterment in the future.

With regret I’ve noted your disappointment with the service in our Restaurant. Rest assured that this was not indicative of the high standards we try to maintain. As I’ve noticed that your dining experience was in July, we had some challenging to find some liquor in legal markets at that time. Hence some cocktails were not available. That period didn’t take long and now we have everything in the menu saleable including beers and various food selections.

Once again, thank you for your review. Please feel free to contact me if you have a plan to dine with us again so that you’re able to witness the improvement from your previous feedback.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

Gorgeous hotel, idyllic location... Delicious breakfast, very comfy bed & fully equipped bathroom - rooms had a quirky edge while still being faithful to the hotel's location. Not the biggest rooms, quite compact, but as I said, all there!
Gutted I had to leave so quickly to work!
Check in was slow, but we did arrive very late & staff were friendly.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank London_Redstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, October 1, 2012
Dear London_Redstar,

Greetings from Padma Hotel Bandung.

Thank you for taking the time to review your recent stay with us. I am delighted to know that you had enjoyed delicious breakfast at our Restaurant, comfy bed and the bathroom. I am also grateful for your positive review about our hotel location and staff friendliness.

I have shared your comments regarding the slow check-in issue with the Department Head in concerned to be reviewed and find the best way to improve its systems.

On behalf of Padma Hotel Bandung, we look forward to welcoming you back to the hotel for another stay in the future

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

Padma is one of my favourite hotels in Bandung. Tucked away from the city but yet not a far drive to the shopping belt, this hotel offers a nice greenery view from the room. The service was good, has a relaxing ambience and breakfast buffet was just out of the world. Love the al fresco dining with so much space and variety and quality of food wassuperb. We enjoyed the fire place in the evening which we thought was a nice touch.

Room Tip: with balconies for sure
See more room tips
  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Siti A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, October 1, 2012
Dear Siti A,

Greetings from Padma Hotel Bandung.

Thank you for taking your precious time to share your stay experience at Trip Advisor.

It’s such a pleasure to know that you’ve had enjoyed your two days at our hotel, enjoying our Hotel facilities and our hospitality.

On behalf of the Padma team, I look forward to your return stay with us in the near future


Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 16, 2012

only stay for 1 night, we are old traveler...but padma can acomodate everything....excellent building.....delicious food...warm hospitality with smiley everywhere...fresh air...attractive and polite staff...we already stay at a lot of hotel in the world...but first we meet combination from good hotel with excellent service but from they heart...thanx a lot to ludy,fadli and adi for a lot of love and care for me and my wife...we love padma bandung

Room Tip: deluxe room with pool view
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank david w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, October 1, 2012
Dear David W,

Greetings from Padma Hotel Bandung.

Thank you for your compliments on our building, delicious food and service. I’m glad that the Padma Bandung has lived up your expectations. Our guests’ satisfaction is our top priority, and we always strive to fulfill their requests whenever possible.

I have shared your kind comments to our staff, Ludy, Fadly and Adi who were equally delighted to hear them.

On behalf of all staff here, I look forward to welcoming you back and to enjoy another wonderful experience with us

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 10, 2012 via mobile

The Padma is an excellent hotel, away from the hustle and bustle of Bandung centre it offers peace and quiet and fantastic scenery. The hotel and facilities are first rate, everything works and is well maintained. On arrival we were upgraded to a hillside studio which was a pleasant surprise, the room was fantastic and felt very luxurious.

What makes this hotel stand out though is the level of service from the staff, without exception they are superb. Always smiling, attentive, helpful and proactive.

Fantastic stay and would definitely recommend as the place to go in Bandung.

Stayed September 2012, traveled as a couple
Helpful?
Thank Singbrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, October 1, 2012
Dear Singbrit,

Greetings from Padma Hotel Bandung..!

Thank you for your valuable feedback and for taking the time to write a comment of your experience with us on Trip Advisor

I am glad to know that you’ve had such a lovely time at our hotel, enjoying our Hotel facilities and our hospitality

I look forward to welcoming you back and to enjoy another wonderful experience with us

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bandung hotels
1.2 mi away
GH Universal Hotel
GH Universal Hotel
#1 of 226 in Bandung
4.5 of 5 bubbles 998 reviews
3.5 mi away
Hilton Bandung
Hilton Bandung
#7 of 226 in Bandung
4.5 of 5 bubbles 1,292 reviews
1.2 mi away
Grand Mercure Bandung Setiabudi
Show Prices
Show Prices
Show Prices
4.7 mi away
The Trans Luxury Hotel Bandung
1.0 mi away
Sheraton Bandung Hotel & Towers
2.5 mi away
InterContinental Bandung Dago Pakar
Show Prices
Show Prices
Show Prices

Been to Padma Hotel Bandung? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Padma Hotel Bandung

Property: Padma Hotel Bandung
Address: Jl. Ranca Bentang No. 56-58 | Ciumbuleuit, Cidadap, Bandung 40142, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 226 Hotels in Bandung
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Padma Hotel Bandung 5*
Number of rooms: 124
Official Description (provided by the hotel):
Inspired by the beauty of Parahyangan, Padma Hotel Bandung boasts a spectacular mountain view, elegant guestrooms and exceptional hospitality personified by its 24-hour butler service. Located at the hillside yet only minutes away from Bandung's city centre, it is the perfect place for great getaways and fruitful meetings. Come to Padma Hotel Bandung and rejuvenate yourself in the finest surroundings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Priceline, Travelocity, Hotels.com and TripOnline SA so you can book your Padma Hotel Bandung reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing