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“Nice hotel at a good location”
Review of Serela Merdeka

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Serela Merdeka
Ranked #40 of 231 Hotels in Bandung
Reviewed December 26, 2013

This is my first time staying in this hotel despite having been to Bandung many times before. The room wasn't really spacious but to me it is quite acceptable because I was staying alone. Three people maybe a bit crowded. Two may be just nice but still not much space to move around. Bathroom was clean and shower was good. Bed quality was comfy and excellent. The location is good as it is walking distance to the BEC, Gramedia, BIP and Merdeka FO. If you are driving, you may have an issue with parking as parking spaces are quite limited. The restaurant area is also quite small. Otherwise, the breakfast buffet spread was quite good. I can recommend this hotel to others if it is within their budget.

  • Stayed: December 2013, traveled with friends
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2  Thank Puzzledprez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, Manajer Umum at Serela Merdeka, responded to this reviewResponded January 11, 2014

Dear Guest,

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for your comments on tripadvisor, and thank you very much for staying at Serela Merdeka Hotel on December 2013, I am happy to see you and enjoyed stay with us, your comments are very valuables for the development our hotel, we will continue to improve our best quality of service, I hope to see you again in our hotel and you can call me any time in my phone number +6281272299881 for the reservation direct.

Best Regards,
Ichsan Harison
General Manager of Serela Merdeka Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 - 118 of 292 reviews

Reviewed November 18, 2013

This hotel is relatively new during our stay, so the linens were smooth and clean. Towels were still fine and fluffy too. Hairdryer is available and there is a good rainshower in the bathroom. Generally, the rooms are clean and well equipped to suit our needs.

Location wise, this hotel is close to BEC (Bandung Electronic Center) and an old shopping mall with a hypermarket, BIP (Bandung Indah Plaza). We could not find any decent spas and massage within walking distance from the hotel. There is a convenience store opposite the hotel though. The hotel is also not within walking distance to any of the Factory Outlets in Jln. Riau. We went around via a hired van with driver.

There was a good mix and selection of breakfast ranging from local dishes to Western food. For the price that we paid, we found the breakfast to be awesome. Overall, we had a very good and comfortable stay here.

Room Tip: Ask for rooms away from the lobby for a quieter night as there was a band practice during one of the...
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  • Stayed: November 2013, traveled as a couple
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2  Thank sigmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, Manajer Umum at Serela Merdeka, responded to this reviewResponded November 21, 2013

Dear Guest,

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for your comments on tripadvisor, and thank you very much for staying at Serela Merdeka Hotel in Bandung, I am happy to see and hear you enjoyed stay with us, your comments are very valuables for our hotel, I hope to see you again for the next in your home.

Best Regards,
Ichsan Harison
General Manager of Serela Merdeka Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

We stayed in Serela Merdeka on a weekend, so it was quite traffic to get to bandung. We arrived at night, the check in was fast, we booked through kagum online booking and get cheaper rate compare to other (travel agents or online hotel booking or direct hotel booking). The room was compact, but good enough for us. The bed was comfy, there is working desk, coffee and tea making facilitie, very good rain shower, hair dryer, slippers etc. The room and bathroom was quite dark as the wallpaper was dark color, it would be much nicer if the room painted/using lighter color wallpaper such as cream or wood color.

Surprisingly breakfast has very good varieties, from pastry, juices (not fresh thou), fruits, waffle, rice, egg stations. Come early for breakfast to have a fresh and warm food also as it was weekend and the area quite small, so there would be crowd.

The hotel located at a busy road and has very limited parking space, I suggest if you get parking space but want to go out, you better do exercise walk as it is very close to Riau street where factory outlet and cafes are close enough.

Room Tip: Choose a higher floor l to get less noise from outside as the hotel located on a busy road.
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  • Stayed: October 2013, traveled as a couple
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2  Thank Kiki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, General Manager at Serela Merdeka, responded to this reviewResponded November 4, 2013

Dear Guest,

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for your comments on tripadvisor, and thank you very much for staying at Serela Merdeka Hotel in Bandung, I am happy to see you and enjoyed stay with us, your comments are very valuables for our hotel, I hope to see you again and feel free to contact me at any time for rooms booking.

Best Regards,
Ichsan Harison
General Manager of Serela Merdeka Hotel

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Reviewed October 16, 2013

First time staying in Serela Merdeka Hotel in Bandung, we decide last minute for stay this hotel 2 hour before we check in.
Express check in (even no lobby) it was raining in Bandung when we check in, but we had a nice express check in not more than 15 minutes, bravo!

The room was OK, staying in room #207, nice exclusive warm design, tv cable with 24 hours international channel, standard amenities, good bathroom, safety box, working desk with Lan cable and for sure with good internet access anyway in the room :)

The staff really nice and helpful, they also polite and friendly. Breakfast menu was so yummy, really good menu selection in the restaurant also they have venue for wedding, birthday and other gathering which is interesting.

Overall, we like this hotel since the location is close to the restaurant Jalan Riau, some shop, etc(really good location!). Only the problem with the parking space, this hotel doesn't have enough parking space. It was little bit hassle for guest who stay in this hotel like us, bring our car and it's so difficult for get the parking inside the hotel area :(
Hopefully the hotel management will be able for make and provide the good parking space for the hotel guest to avoid any inconvenience things and being trap in the traffic while we come to the hotel area.

  • Stayed: October 2013, traveled as a couple
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1  Thank clavi_bali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, General Manager at Serela Merdeka, responded to this reviewResponded October 20, 2013

Dear Guest,

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for your comments on tripadvisor, and thank you very much for staying at Serela Merdeka Hotel in room #207, I am happy to see you and enjoyed stay with us, your comments are very valuables for the development our hotel, we will continue to improve our best quality of service, I hope to see you again in our hotel.

Best Regards,
Ichsan Harison
General Manager of Serela Merdeka Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013

The rooms are well being, restaurant is nicely set up, comfort table and chairs...and of course good foods and drinks. Valued for money!! Room is just sufficient in size for two! It Well designed completed with I love to have the natural lighting during the day, we just love to see the line of mounthain when we open the certain!! It homy kind of hotel. I just can't wait to see a little fresh water mermaids swimming arround the giant aquarium facing the restaurant where I can't smokes without any disturbance in a smoking section!! Breakfast? It just right selection for this 3 stars hotel....my omelette was just served perfectly.it Was not that difficult to get to the hotel...but I suggest to let your car is taking care by them safely on the street...the guard was never sleep for sure...because we found our car was completely stand out under the tree's shelter...(Two tumbs up!!) Just minutes walks down the street you will found a japanese "sushi" restaurant and if you loves a street's foods??? Trust me..You will easly satisfied by those selection Bandung foods stand up nicely next to this restaurant! What else...IDR 550K ? It worthed to stay with....

  • Stayed: August 2013
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2  Thank Chef Nowie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, General Manager at Serela Merdeka, responded to this reviewResponded August 29, 2013

Dear Guest,

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for your comments on tripadvisor, and thank you very much for staying at Serela Merdeka Hotel during in Bandung, I am very happy to see you and enjoyed stay with us, your comments are very valuables for the development our hotel, we will continue to improve our best quality of service, I hope to see you again in our hotel.

Best Regards,
Ichsan Harison
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2013

I went here at July 3-4, 2013 with a friend for twin room. Its strategic location at the heart of the city won our choice. Serela is just about 5 minutes walk from the Jl. Ir. H.Juanda (well known as Dago) and Merdeka, the hearty vein street of Bandung.

The hotel's 6 floored small building is located right in the corner of Purnawarman intersection. You should go from Wastu Kancana street which a little inclined and turn left. The hotel is just right at the corner.This location made it a little difficult for guest to park their car. Plus the parking lot was a way too small for a hotel like that. I guess they forgot that most of the guests come by cars. When we went back from dinner, the security guard suggested that there were no empty space left and politely asked us to park outside the hotel. We insisted to park inside due to security issue. Finally, we let our car outside and the guard called us to our room to park the car about 1.5 hours after that.

Despite the parking issue, the room itself was okay. It came in 24sq, so it felt a little packed inside. The bathroom is sand blasted glass wall and stick directly to one of our beds. The shower was ok, but the hot water just didn't work at that moment. The air conditioner was cold only at the beginning. We already lowered down the temperature but the room was still hot. My friend moved her head to the foot of the bed, wishing that it'd help her get the cold breeze.

The breakfast was good. It came with eastern (rice, fried rice, noodles, fried dory fish, chicken and porridge) and western (choices of eggs, cereal, muesli and toast bread) choices. The promotional rate was 550k, including breakfast and tax. Should later they applied new and higher rate, it is a little worthless unless they upgrade their parking facilities.

Room Tip: Insist to park inside hotel area
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  • Stayed: July 2013, traveled with friends
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3  Thank kiki_raihan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yudhisy, Asst FOM at Serela Merdeka, responded to this reviewResponded July 29, 2013

Warmest Greetings from Serela Merdeka Hotel Bandung!

Thank you very much for your review on tripadvisor, and thank you for choosing Serela Merdeka Hotel during your stay in bandung, I am very pleased to see you enjoyed and happy during your stay with us, your review is a big awards and encourage for the best quality of service, I hope to see you again in the future, once again thank you.

Warmest Regards


Yudhi Syarief
( Asst.FOM )

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Reviewed 2 days ago
Google Translation

Stayed: September 2017
Thank ARIS F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Serela Merdeka

Address: Jl. Purnawarman no. 23, Bandung 40116, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #40 of 231 Hotels in Bandung
Price Range: $28 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Serela Merdeka 3.5*
Number of rooms: 80
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