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“Nice city view and games for kids”

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Gino Feruci Braga Hotel
Ranked #53 of 228 Hotels in Bandung
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice city view and games for kids”
Reviewed November 3, 2013 via mobile

This hotel is located at Braga Bandung heritage area. I stayed there for 3 nights with my family for business and family vacation.
The hotel offers clean bed and nice city view from room window.
The foods (specilally chicken porridge) during breakfast was not tasty and they were run out of chicken) and they dont have sausages for breakfast also.
Overall I really enjoyed stay at this hotel specially when they have Cupcake game for kids near the pool who was created by Mr Sandi a banquet manager. My kids love it.

Stayed November 2013, traveled with family
Helpful?
1 Thank pramudya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krisna P, General Manager at Gino Feruci Braga Hotel, responded to this review, November 7, 2013
Dear Pramudya, Mr

Warmest Greetings from Gino Feruci Braga Hotel Bandung,

Thank You for Choosing Gino Feruci Braga Hotel as a place to stay during your business trip and family vacation in Bandung.

I am very happy to hear that you and family had a comfortable stay with us. Specially enjoying our game activities for kids in our pool area.

However your comment about food during breakfast is really become our concern, this matter had been raised to department concerned. Rest assured that we will be continuously improving our facilities and services and also food during breakfast time.

On behalf of the team, I am looking forward to welcoming you back in Gino Feruci Baraga Hotel Bandung. Please do not hesitate to contact us to make your future reservation.

Warmest Regards,

Krisna Permana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Thai first
  • Any
English first
Singapore
Level 6 Contributor
149 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 14, 2013

I will try to be brief. The parking lot was terrible. We really struggled to park our car. The parking attendants were not helpful as well.

Tried to ask for a towel from the operator but he didnt speak english properly. So he keep asking me to call another extension instead. In the end my wife spoke in bahasa indonesia to make a fuss...

The other point was the breakfast itself. I can understand if there is no food after the specified breakfast time, but it is sad to know that they run out of water as well. We tried asking for water from the manager in charge but he only said : sorry sir, the time for breakfast is over, we are no longer serving any drinks...

I think there is a lot of room for improvement for this hotel. We have a very high expectation because this is a 4 star hotel, but in the end we didnt really get what we came there for.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank adrianwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krisna P, General Manager at Gino Feruci Braga Hotel, responded to this review, November 6, 2013
Dear Mr. Adrianwn,

Warmest Greetings from Gino Feruci Braga Hotel Bandung,

Thank you for taking the time to write review during your stay with us.

I appreciate your comment relating of our services, communication in English speaking and our facilities of parking space. Your feedback is much appreciated and important for us. I have shared this issue with all department concerned to be reviewed and find the best way for improvement.

On behalf of Gino Feruci Braga Hotel, we look forward to welcoming you back to the hotel for another stay in the future.

Warmest Regards,

Krisna Permana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 14, 2013

Well, when we first arrived at Gino Feruci by car, the parking lot was not sufficient compared to the number of the room, it was very hard to get into the basement, and was harder to get out the next day, because the cars were parked everywhere, including the ramps which blocks the way out.. so if you ever decided to stay in this hotel, please DO NOT drive.. the parking was impossible...

We requested for a king size bed for the roomS, but they dont have it, since they were really full at the moment, so we requested for the housekeeping to join up our twin beds, BUT... we have to request THREE times before it was done, we requested at 9AM.. 12PM.. and 10PM.. finally the housekeeping came at 10.15PM after we kicked up a fuss..

The breakfast lounge is understaffed, and doesnt have enough tables, we HAD TO CLEAN UP OUR OWN TABLES, and they often run out of utensils and DRINKS ( we actually have to ask for water 2-3 times before it was served, note that all the drinks in the lounge had actually run out )

FINALLY...we had to kill TWO COCKROACHES in the ROOM !! FOUR STAR HOTEL, WITH EXTRA COCKROACHES !! on the 11th floor... amazing... *note the sarcasm..

Its suffice to say that it was the first and the last time we will be staying in GIno Feruci Braga Bandung, and maybe wont be trying other KAGUM group hotels.

On a more positive notes, the receptionists and the drisotto TRAINEES were actually very friendly and attentive.. but as for the rest of the staff, was just OK. The beds were actually good.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Philip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krisna P, General Manager at Gino Feruci Braga Hotel, responded to this review, November 6, 2013
Dear Mr. Philip A,

Warmest Greetings from Gino Feruci Braga Hotel Bandung,

Thank you for taking the time to write review during your stay with us.

We are sorry to hear that your stay was not up to your expectation. We have discussed your comments with all Department Heads concerned and taken extra precautions to ensure that similar mistakes will not happen again in the future. We will continuously to reviewed and find the best way for improvement.

On behalf of Gino Feruci Braga Hotel, we look forward to welcoming you back to the hotel for another stay in the future.

Warmest Regards,

Krisna Permana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 9, 2013

The beddings and pillows were the most comfortable I have experienced in an Indonesian Hotel. Compact and comfortable room. Shower room is OK,except for the WC flush is inconsistent. Attentive staff and good management practices employed by hotel executives. Oneshortfall-A WIFIless room. Special mention to Krisna (Manager) and Anggie (PR).

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melvin_rodri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krisna P, General Manager at Gino Feruci Braga Hotel, responded to this review, November 6, 2013
Dear Mr. Melvin_rodri,

Warmest Greetings from Gino Feruci Braga Hotel Bandung,

Thank You for taking the time to provide us with your review in Tripadvisor, please accept our deepest appreciation.

I am very glad that you had a comfortable stay with our Hotel. Thank you for your comment about our attentive staff and a good management practices employed.

Thank you once again for the praise and feedback. On behalf of the team, We looking forward to welcoming you back to the warmth and hospitality of Gino Feruci Braga Hotel Bandung.

Please do not hesitate to contact us to make your future reservation.

Warmest Regards,

Krisna Permana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung, Indonesia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 27, 2013 via mobile

Their hotel has a perfect location in Bandung which is in the heart of heritage area (Braga) in Bandung. They also have a rooftop bar that has a good view.. But they only have two passenger lift, that make queue if they have a lot of guests.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dwitiya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krisna P, General Manager at Gino Feruci Braga Hotel, responded to this review, November 7, 2013
Dear Dwitiya,

Warmest Greetings from Gino Feruci Braga Hotel Bandung,

Thank You for taking the time to provide us with your review in Tripadvisor, please accept our deepest appreciation.

I am very glad that you like our Hotel as a perfect location in Bandung and have a rooftop bar with has good view.

Thank you once again for the praise and feedback. On behalf of the team, We looking forward to welcoming you back to the warmth and hospitality of Gino Feruci Braga Hotel Bandung.

Please do not hesitate to contact us to make your future reservation.

Warmest Regards,

Krisna Permana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 7, 2013

The room was clean and they had very comfortable bed. And the view was surprising. :)
The location was great as the area was bubbly and there is a restaurant opposite the hotel (to the right) that sells excellent duck dish.
I would stay here again. :)
Thanks to Anggie A. Marynd and her team.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Agnes K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krisna P, General Manager at Gino Feruci Braga Hotel, responded to this review, November 7, 2013
Dear Agnes, Mrs

Warmest Greetings from Gino Feruci Braga Hotel Bandung,

Thank You for taking the time to provide us with your review in Tripadvisor, please accept our deepest appreciation.

I am very glad that you had a comfortable stay with our Hotel. Thank you once again for the praise and feedback.

On behalf of the team, We looking forward to welcoming you back to the warmth and hospitality of Gino Feruci Braga Hotel Bandung.

Please do not hesitate to contact us to make your future reservation.

Warmest Regards,

Krisna Permana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karawang, Indonesia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 29, 2013

I stayed here for 1 night.
The room was quite comfortable, no noise from outside
The food was great, I gain more weight when I come home :)
The staffs are helpfull, couldn't remember all their names, but one
Miss Anggie, the guest relation officer
She helped me lot to plan my next trip for the next day
Thank you for that, promise to stay here again if you guys keep up the good work

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sianipar13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krisna P, General Manager at Gino Feruci Braga Hotel, responded to this review, August 30, 2013
Dear Mr. Sianipar

Glad to know that your enjoying your stay with us , with our services, Quality of food and outstanding service staff Ibu Anggie Our Guest Relation Officer.

In KAGUM Hotels little thing means a lot we concern of our guest needed, once again thank you for your share experience in TripAdvisor and looking forward to welcome you again in the next future

Best Regard
Krisna Permana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gino Feruci Braga Hotel

Property: Gino Feruci Braga Hotel
Address: Jl. Braga no. 67, Bandung 40111, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #53 of 228 Hotels in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gino Feruci Braga Hotel 4*
Number of rooms: 130
Official Description (provided by the hotel):
Located at the center of Bandung on Jl. Braga 67, the famous entertainment distric in Bandung. Gino Feruci Braga Bandung is easily reachable from all sides of the city and allows you to enjoy quick access to a variety of famous places of interests such as the Braga itself, Pasar Baru, Asia Afrika, Asian African Summit Museum, Bandung Train Station, and more. Choosing and enjoying a great value Hotel for a comfortable Bandung stay has never been this easy. ... more   less 
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