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“Great...lovely...awesome hotel!”

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Sheraton Bandung Hotel & Towers
Ranked #14 of 230 Hotels in Bandung
Certificate of Excellence
Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great...lovely...awesome hotel!”
Reviewed June 8, 2014 via mobile

We spent 3 nights with our 3yo daughter. The hotel is beyond my expectation. Really meet my needs for a hotel. Very large garden, great playground, ride horse on weekend...my daughter really really enjoyed and sooo happy to be here.
We also celebrate our wedding anniversary. And the hotel gave us a very delicious chocolate cake and a congrats letter. Really2 appreciate...
Overall, i love the hotel so much! Thank you Sheraton. Really had a great time here!

Stayed June 2014, traveled with family
Helpful?
Thank erni21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, June 10, 2014
Dear Ms. Erni21,

Thank you for the great review of our hotel! We are glad that you and your family enjoyed your stay and hope to see you again very soon.


Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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477 reviews from our community

Traveler rating
    256
    172
    36
    3
    10
See reviews for
193
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14
127
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Purwokerto, Indonesia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 1, 2014

We stayed here for one nite with our 3 and 1 yo kids. We were offered free room upgrade as the room we requested was not available (yay!!). The hotel facilities we used were swimming pool and kids playground and the kids enjoyed them though we thought more variety of toys would be great. Bedroom was perfect,bathroom was clean and big. Breakfast was nice,there was a fresh juice bar and chocolate foundue with marshmallow,ice cream,fruits,waffles and pancakes,things that made kids went wild over. Service was great,everyone was friendly.

Will definitely come back!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, June 2, 2014
Dear Ibu Nana R,

Thank you for taking the time to share your experience during your recent visit to the hotel.

We are delighted to know that you and your family enjoyed your stay and the children were having great time at the pool and at the new Play@Sheraton, as well as enjoyed the buffet at the restaurant.

Again thank you for your feedback, on behalf of the team we look forward to welcoming you back to the Sheraton Bandung Hotel & Towers in this near future.


Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 27, 2014 via mobile

Spent 3 days here with my children. From lobby, room, pool, fitness centre and playground are clean and neat. The staff also helpfull and friendly. The location near to dago pakar which is so happening in evening and kampung gajah for the children to play

Stayed May 2014, traveled with family
Helpful?
Thank Caardav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, May 29, 2014
Dear Mr/s. Caardav,

Thank you for sharing your experiences during your recent stay at the hotel.

We are delighted to learn that you enjoyed your stay and rated our staff as excellence. You may be rest assured that we will be continuously improving our facilities and services to maintain Sheraton Bandung Hotel and Towers as your preferred Hotel in Bandung.

Again, thank you for your comment and on behalf of the team we look forward to having you back with us in this near future.


Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2014

At las t it is renovated. although not 100% done but the revamp of this hotel is wonderful. Rooms are very stylish the sheraton way. Very nice lobby area and they have also a good kids activity program.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R11S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, May 29, 2014
Dear Mr/s. R11S,

Thank you for taking the time to post your comment here and sharing the experiences during your recent stay.

We are delighted to know that you enjoyed your stay and like the new look and feel of Sheraton Bandung. Hope the children had a lot of fun too at our new Play@Sheraton.

Again, thank you for your comment and on behalf of the team, we look forward to welcoming you back to the Sheraton Bandung Hotel & Towers in this near future.


Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 18, 2014 via mobile

Had a good deal from Agoda, stayed for 2 nights with the family at the Towers. Very clean and brand new. The renovation really made the hotel looked fresh. Big and comfy beds, the staffs are very helpful and the size of the bath room was also pretty big. The facilities are family friendly with the horse ride on the weekend although the water in the swimming pool was quite chilly. The food was so-so, but the kids loved it because the choice of the buffet was ok. Overall, the family were satisfied, kids had a great short get-away and we won't mind going back again!

Stayed May 2014, traveled with family
Helpful?
Thank binshaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, May 19, 2014
Dear Mr. Binshaq,

Thank you for sharing your experience during your recent stay at the hotel.

We are delighted to know that you and your family enjoyed the stay in the new look and feel of Sheraton Bandung and experienced the warmth of our service.

Again thank you and on behalf of the team we look forward to welcoming you back to the Sheraton Bandung Hotel & Towers in this near future.


Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 17, 2014

A great weekend spent at Sheraton Bandung. This amazing place with such tranquility was our perfect choice to spend time away from the heat and traffic of Jakarta.

Special thanks to all the staff who made this stay memorable. Nothing was too much trouble for all the staff. The room in the Towers was wonderful as was the restaurant. The view over the valley whiles having cocktails was memorable.

Room Tip: Try the Towers, the view is great
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, May 19, 2014
Dear Ms. Lynda,

Thank you so much for taking the time to share your experience during your recent stay at the hotel.

We are delighted to know that you had a great time and enjoyed your stay at the Towers and rated our service as excellent.

On behalf of the team, we look forward to welcoming you back to the Sheraton Bandung Hotel & Towers in this near future.


Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
Reviewed May 11, 2014

me and my team were having worktrip in Bandung, staying a whole week were not a problem for us because sheraton is rally comfy ,great food with wide selection, clean and comfy room, good for kids and really enjoying staying here for a whole week

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anyssa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, May 13, 2014
Dear Ms. Anyssa P,

Thank you for taking the time to share your experience during your recent visit to the hotel.

We are happy to know that you enjoyed your overall stay and felt convenient with the new atmosphere.

On behalf of the team, I look forward to welcoming you and your team back to Sheraton Bandung Hotel & Towers in this near future.


Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Bandung Hotel & Towers

Property: Sheraton Bandung Hotel & Towers
Address: Jln. Ir. H Juanda No. 390, Bandung 40135, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Bandung
#5 Romantic Hotel in Bandung
#5 Family Hotel in Bandung
#7 Spa Hotel in Bandung
#9 Luxury Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Bandung Hotel & Towers 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sheraton Bandung Hotel & Towers is a five star hotel in Bandung which affords the ideal location for both business and leisure - surrounded by picturesque mountain scenery yet is just minutes away from Bandung's central business district. Set in expansive landscaped gardens, the hotel accommodation features 156 newly renovated Guestrooms, Towers rooms and Suites. It nestles amid the cool mountain air of the Dago Valley, providing the perfect base for a leisurely weekend of golf, shopping or entertainment. This Bandung five-star hotel is just a 30-minute drive from Husein Sastranegara Airport and 20 minutes from the Bandung Train Station. Sheraton Bandung Hotel & Towers a five-stars hotel in Bandung with resort styled facilities, ushers in a new era of contemporary elegance with a dynamic upgrade, highlighting eye-catching lifestyle orientated decor with some Art Deco design features. ... more   less 
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Also Known As:
Sheraton Bandung Hotel And Towers
Bandung Sheraton

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