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“Fantastic Value for the Money” 4 of 5 stars
Review of Harris Hotel & Conventions Festival CityLink Bandung

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Harris Hotel & Conventions Festival CityLink Bandung
Ranked #17 of 215 Hotels in Bandung
Certificate of Excellence
Vancouver, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Fantastic Value for the Money”
4 of 5 stars Reviewed October 7, 2012

Great hotel especially when you consider the price. Have stayed at many more expensive places in my travels, and a lot of them were not as good as the Harris.

The hotel has a modern, very colorful clean look about it. I am a neat freak so the consistent cleanliness of the rooms and public areas were fantastic.

The bathrooms are a little small but not the end of the world. I agree with some of the other guests about the small window. Ok for couples but a little creepy to be taking shower or using toilet

The restaurant was very well run with a good variety of western and local choices for the breakfast buffet. I was disappointed when I was told breakfast was not included as I booked through Expedia.

The pool was a little small but did not stop me from having a good swim every day.

The location is right next to a mall which is convenient but far away from Bandung attractions.

The biggest asset is the young and energetic staff who were very helpful and friendly. It seems management is creating a culture which focuses on customer service and is the biggest reason to recommend this place.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Jason N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anton S, General Manager at Harris Hotel & Conventions Festival CityLink Bandung, responded to this review, October 14, 2012
Hi Jnewholm,

Thanks for your positive comment about our hotel. We are very happy to hear that you have a pleasant experiences with us.

I will share your comment with my team members here.

Looking forward to your reservation again in HARRIS Bandung.

HARRISly yours,

Anton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

389 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 18, 2012

we stayed for business there and the hotel is still new, the design is minimalist and clean
bathroom a bit small but nice and clean
keep up the good work

  • Stayed September 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Raja Kamar

Helpful?
1 Thank guyweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anton S, General Manager at Harris Hotel & Conventions Festival CityLink Bandung, responded to this review, September 24, 2012
Hello Guyweb,

Thanks for the positive comment about us.
As what you said, we will always keep the cleanliness in our hotel.

Looking forward to welcoming you again in HARRIS Hotel & Conventions Bandung.

HARRISly Yours,

Anton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miri, Malaysia
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 29, 2012

I stay there around May 2012.
Good young staff at reception area, with nice welcome drink.
The hotel is new, clean room with aroma therapy giving a good atmosphere. Located at shopping center. Overall is good and recommended for stay.

Only small mistake they have it, the house keeping not put 2 compliments bottle drinking water as usual and I need to call twice before I got the drink.

Note: Standard room is small but it is ok with discounted price.

Room Tip: Travel in budget, need clean small room and near shopping center.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
2 Thank Travel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anton S, General Manager at Harris Hotel & Conventions Festival CityLink Bandung, responded to this review, September 2, 2012
Hi Travel L,

Thanks for your positive comments about HARRIS Hotel & Conventions.

In regards to your comment, we had discussion already with our colleagues in Housekeeping to pay attention on room detail; amenities and also supply.

Thank you.

HARRISly Yours,

Anton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 29, 2012

I stayed in Harris CTLink at Mar '12. The staff so friendly..:). Check in process is fast enough.
Room condition is very nice (maybe still brand new hotel?). Very clean with bright & vivid colour. Also bed very comfortable. But, unfortunately, the mini bar refrigerator is locked (maybe it's hotel policy, if you would like to take goods from that, you should inform first..). TV channel contain complete international channels.
The corridor floor use carpet with vivid colour, welcome us with energetic atmosphere & make no noise like another savvy hotels.
Hotel location beside CTLink Mall. You can find super market, food bazaar with nice design, etc.
I thought the swimming pool location is not proper enough, because located at the front of reception desk.
Over all is very clean & bright hotel with good location & cheap price.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Myholidayindonesia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anton S, General Manager at Harris Hotel & Conventions Festival CityLink Bandung, responded to this review, September 24, 2012
Hi Myholidayindonesia,

Thanks for your positive and constructive comment about our hotel. We will share it with our staffs here.

Looking forward to welcoming you again here in HARRIS Hotel & Conventions Bandung.

HARRISly Yours,

Anton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 26, 2012

We stayed here for two nights last week for a quick getaway from the city, booked the room thru an online booking service to get the best deal. The hotel overall looks very clean & modest, just about right for a quality urban hotel, room size is average as well as the bathroom, although they should really improve on the performance of the shower. I didn't know if its related, but we stayed on the 9th floor & the shower spray was quite disappointing, especially if you're looking for a power shower after a long day's ride.

Aside from that, probably the downside of the hotel is its location, if you're coming from Jakarta then it's actually quite handy, just get off the pasir koja exit then you're there, but if you're planning to take a trip around Bandung tourist attractions, which most of them located around dago, setiabudi etc, then it's a bit far off from there, not to mention you have to go through the slum side of Bandung city. But on the positive side, this hotel is integrated with a shopping mall, so it's always handy to get your basic amenities as well as quick meal, because they've got quite a good food court there.

Overall, it's a good quality hotel on a budget rate, but to me somehow, it's lacking the hospitality spirit I often found on many other hotels in the same category. I hope they can improve in the near future to be better

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Alexander D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anton S, General Manager at Harris Hotel & Conventions Festival CityLink Bandung, responded to this review, September 2, 2012
Hello Wollstonecraft51,

Thanks for your feedback and constructive comment to HARRIS Hotel and Conventions Bandung.

From your feedback,, we have noted several points to improve.

Please come and stay again in with us where you will find the real HARRIS' spirit.

HARRISly yours,

Anton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
67 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed August 20, 2012

The hotel is still relatively new so this is a major plus point.

The rooms and common areas were clean and 'shiny'.
Bed is very comfortable. In-room safe, mini bar and tea making facilities are available.
Free wifi is also provided but connection speed is not the best.
The bathroom is quite small and toiletries provided are quite basic.

Main problem I had was that I was unable to control the temperature of the aircon. The controller does not work at all. I believe the aircon can only be controlled centrally and not from the rooms.
While not an issue for us, the double bed room I got is not exactly suitable in case you are not sharing a room with your love one as there is a small 'window'. This means that you can look into the bathroom from the bed area. Not sure if this is a standard design for other rooms so perhaps it would be good to check first when booking.

While Harris is quite near to the toll road exit, it is quite far (at least 30 mins) from the main shopping area in Bandung so if you intend to do lots of outlet shopping, perhaps this is not the place to be in. I did not see any taxi in the vicinity so it could be inconvenient if you do not have your own transport.
The good thing is the hotel is connected to Festival Citylink mall so you can get food easily.
Overall a pleasant stay for me and my family.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank EastMeetWest2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anton S, General Manager at Harris Hotel & Conventions Festival CityLink Bandung, responded to this review, September 2, 2012
Hi Winston99,

Thanks for the feed back and constructive comments about HARRIS Hotel & Conventions Bandung.
Several points you have brought up to our attention (the wifi, AC temperature control and Taxi stand by) have been followed up internally.

Since you also explored the mall, they will have very soon the cinema which schedule to open on end of September or October 2012. Hope this would make your stay in HARRIS Bandung with more activities.

Thank you and please come again to HARRIS Hotel Bandung.

HARRISly Yours,

Anton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 18, 2012

This is a new hotel attached to a mall. Harris Hotels overall have great room layouts and features for a budget hotel. The rooms are not big - but they are very comfortable. Flat screen TV on the walk. We have stayed in a lot of hotels in Bandung and so far this is our favorite.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
Thank mbali26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anton S, General Manager at Harris Hotel & Conventions Festival CityLink Bandung, responded to this review, September 2, 2012
Hello Mbali26,

Thanks for your positive comment towards HARRIS Hotel & Conventions. I will certainly share it with our staffs here.

Please come again. Thanks.

HARRISly Yours,

Anton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harris Hotel & Conventions Festival CityLink Bandung

Property: Harris Hotel & Conventions Festival CityLink Bandung
Address: Kopo Jln. Peta 241, Bandung 40233, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Bandung
#11 Business Hotel in Bandung
#18 Best Value Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harris Hotel & Conventions Festival CityLink Bandung 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
Experience Bandung...Only 5 minutes from the Exit Pasir Koja, 20 minutes from Hussein Sastra Negara airport and 30 minutes from Kebon Kawung St. Hall railway station. Connected to the Festival CTLink Mall, which offers a huge variation of entertainment, shopping, and culinary options. ... more   less 
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Also Known As:
Harris Hotel And Conventions Festival Ctlink Bandung

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