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“Excellent place to stay”
Review of Amaroossa Bandung

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Amaroossa Bandung
Ranked #38 of 226 Hotels in Bandung
1 review
“Excellent place to stay”
Reviewed February 10, 2014

Very comfy place to stay. Kind staff and nice people are there. Among many staffs, inti helped me a lot to arrange my trip and things during my travel. Also, room is very clean and quite to take a rest. If i come here again and travel, i will definitely come here to stay again!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haileu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, February 10, 2014
Dear Haileu,

Your excellent review on a TripAdvisor is highly appreciated. Thank you for taking the time to review Amaroossa Hotel Bandung

At any time if you return to Bandung, Amaroossa Hotel Bandung is always available for you and your family and our staff will be around for you as well.

Again thank you. We look forward to welcoming you back home in the near future

Yours sincerely

Lety Latifah
Corp. General Manager
Amaroossa Hotel - Bandung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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539 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Russian first
  • Any
English first
Jakarta, Indonesia
1 review
Reviewed February 8, 2014

Amaroossa Bandung was a quite nice hotel to stay. The staff are very friendly especially the woman who always greeted me when I was having my breakfast. I enjoyed the swimming pool though the water was so cold because I could use the sauna right after swam. Everything is just right; the room, the cleanness, the comfort, the breakfast, the service, the gym. If there's something that made me a little bit disappointed was the wifi. The system of the wifi wasn't really simple because it used a cable and thank God I brought my own router that time so I could connected the cable to it and have the wifi. I also should enter the username and password over and over again because it kept disconnected. but it was on October 2013, I'm pretty sure they already improve the system. Above all, I very recommend this hotel.

Room Tip: Choose the floor where there's a pool
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Herinta H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, February 9, 2014
Dear Herinata H,

Thank You for your reviews and we appreciate that you like our hotel facilities. The internet connection in soon we will be upgrade to in room Wifi.

Once again, thank you for taking the time to write review for us and we look forward to welcoming you again on your next visit to Bandung.

Regards,
Lety Latifah
General Manager Corporate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 2, 2014

The hotel room looks elegant and well designed but we just felt the carpeted floor was not well maintained (cleaned). We had our breakfast around 8AM and the food were almost running out and they did not refill the plates. There's no much parking lot so if you come with a car, you can use the free valet in front of the lobby. Overall, it's just an average hotel & would think twice to come back to this hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artmanus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, February 5, 2014
Dear art m,

Thank you to stayed at Amaroossa Hotel Bandung and for taking time to review us.

Apology for those inconvenience during your stay in Amaroossa Hotel, we notified and we make an action plan to make it better in the near future regarding the carpet and the breakfast.

Your feedback is valuable to us as it allows us to monitor and improve our service and product for our guest. If you would love to stay in the near future please do not hesitate to direct contact to my email.

Once again, thank you for taking the time to write review for us and we look forward to welcoming you again on your next visit to Bandung.

Regards,
Lety Latifah
General Manager Corporate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2014

Hotel rooms is clean and comfort, i like to stay here for my next trip.,,,,,,
I got this hotel from my friends reference and he is workng at Axis company,,,,,,4 star hotel with really good service......

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anikusuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, February 3, 2014
Dear Anikusuma,

Your excellent review on a TripAdvisor is highly appreciated. Thank you for taking the time to review our hotel

At any time if you return to Bandung, Amaroossa Hotel Bandung is always available for you and your family and our staff will be around for you

Again thank you. We look forward to welcoming you back home in the near future

Yours sincerely

Lety Latifah
Corp. General Manager
Amaroossa Hotel - Bandung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2013 via mobile

My 1st trip to Bandung with my family was indeed a good experience from the minute the hotel limo picked us up.

Many thanks to Mr Chaundra who is truly a friendly face - a good welcome for 1st timers!

Hotel staff are friendly...rooms are well provided for. We had a nice view of the pool.

Only grouse is the lack of wifi in the rooms.

Overall pleasant experience.

Stayed December 2013, traveled with family
Helpful?
Thank Becky18MY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, January 7, 2014
Dear Becky18MY,

Thank you for writing a positive comment on trip advisor, your notes of in room wifi facilities have been conveyed to progress.

Once again, thank you for your review, we are looking forward to welcoming you back to the hotel for another stay in the near future.


Lety Latifah
Corp. General Manager
Amaroossa Hotel - Bandung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 31, 2013 via mobile

Complaints complaints complaints!! Got a twin room for disabled, when we requested double and we are not disabled. No shower towels and no hand towels ready in the room. We had to request it first. Terrible housekeeping, when they replaced the towels they only replaced the shower towels. Water was cold and brown stuff was coming out, it was ridiculous!! Took 30mins to arrive and did nothing!! Then reception comes with a bday cake, my guess is to compensate, i sent it back!! They ruined the whole days plan both mood and timing!! Parking was impossible. STAY AWAY FROM THIS HOTEL!! RUINED NEW YEARS AND WIFE'S BDAY!!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AriWilarto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, January 3, 2014
Dear AriWilarto,

Thank you to stayed at Amaroossa Hotel Bandung and for taking time to review us.

Once again, apology for those inconvenience. It would not be happen again in your next visit.

Your feedback is valuable to us as it allows us to monitor and improve our service and product for our guest. If you would love to stay in the near future please do not hesitate to direct contact to my email.

Once again, thank you for taking the time to write review for us and we look forward to welcoming you again on your next visit to Bandung.

Regards,
Lety Latifah
General Manager Corporate
lety@amaroossahotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
75 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed December 26, 2013

I stayed here for 3 days meeting at 2 diffierent room type. Both are excellent but the later room (the family room if i'm not mistaken) is really great. The regular deluxe room is actually sufficient, great interior design, complete amenities, with iron board and iron, bathrobe, minus the bath tub.

But the family room (i'm not sure it was a junior suite or president suite) is very spacious with direct access to the pool, complete with DVD's on 2 42inch LED TV. The minus is only that there is no WiFi access. You must connect with cable which is not very practical for today's standard.

The breakfast is good (you can have a traditional Jamu on request). Lunch and dinner on the first day (Friday) is great, but on Saturday, the taste are bad. Maybe they have a different chef.

Parking area is minimum, but the convenient valet service is sufficiently covering this. The hotel location is also good... Near the crowded RIAU's Factory Outlet Area but not in the crowded area.

I surely will stay here again if I go to Bandung some other time.

Room Tip: Find a room that have a Mountain or Pool View
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johan_a_saleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, December 28, 2013
Dear Pak Johan,

Thank you for writing a positive comment on trip advisor, your notes of the taste of food have been conveyed to the chef-in-charge. Please note that each of our rooms specially designed with a different interior, for your next visit we will manage to locate you in different room and ambiance. see you soon.

Lety Latifah
Corp. General Manager
Amaroossa Hotel
Bandung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amaroossa Bandung

Property: Amaroossa Bandung
Address: Jl. Aceh no. 71A, Bandung 40115, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 226 Hotels in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Amaroossa Bandung 4*
Number of rooms: 92
Official Description (provided by the hotel):
The Amaroossa Boutique Hotel Bandung Amaroossa Hotel Bandung is a Luxurius boutique hotel that combines modern style with great facilities and services, providing its guests the chance to experience the finest boutique hotel Bandung experience possible. Every facilities and services available in Amaroosa Hotel Bandung are engineered and crafted to give you great value for the money you are spending, and thus if you are looking for the truly definitive hospitality experience, than you should look no further than Amaroossa Hotel Bandung. ... more   less 
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