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“nice, average apartment-like hotel with great view”

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Marbella Suites Bandung
Ranked #98 of 226 Hotels in Bandung
Jakarta
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“nice, average apartment-like hotel with great view”
3 of 5 bubbles Reviewed February 23, 2012

We stayed at this hotel on sunday night at executive suite. The location of this hotel is uphill, only 15 minutes from the center of Dago street where factory outlets and restaurant/cafes lined up. It has 2 bedrooms, 2 toilets but no pantry, only a wall cabinet and a microwave oven. But since we only stayed for one night it didn't matter much.
The view from balcony was superb, green hills and at far we can see Bandung city. the room itself is average, minimalist and nothing special. Staffs were polite and all eager to help. When we asked for technician, he showed up in less than 5 minutes! Breakfast was abundant with wide array of choices, although personally I think the taste was average.
The pool was well maintained but the warm water pool only activated on weekends, its a disappointment for my daughter.
Overall, it is a very average hotel. For the executive suites, it obviously overpriced and overstarred (should be 3.5 stars instead of 5)

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank irwanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
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    64
    14
    12
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed September 21, 2011

Stayed in their executive room with 2 bedrooms. The bedrooms were small,the living area was no different. When i stayed there,it was recently opened so i was expecting a clean and luxury hotel for Marbella is a great brand. What i found was a standard apartment with cheap tiles. When we were relaxing on the bed, i was so shocked that there were line of ants on the bed, yes,on the bed! I pushed the bed away and found gigantic amount of ants on the wall.Then i found out that those ants also came from the balcony into the living area. When i complained to the receptionist, a guy,i dont know who,came into my room and sprayed some chemical things that the whole room smelled like toxic! I had my 2toddlers with me at the time and i was so furious that i asked to change room. Finally they gave another guest's room in exchange at 7p.m,rushing me to pack because my room will be given to the guest who would be arriving soon. Guess what? The management even accused me for having food in the room that attracts the ants! I told them that i don't have any food in my room,except for my kids milk! What a "great" first experience!

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
9 Thank Miss_Mer82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bandung hotels

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 20, 2011

Everything looks fine. It's a brand new hotel with minimalist ambience. The service is good. Bed, pillows, bed sheet, towels are comfy. Me with my family were so satisfied. Especially my dad didn't have to pay expensive because the credit card offer. Receptionist, staff and manager do their job well. Also we got quiet situation near our room so we could sleep well. Only grumpy and talkative rich people who strongly dislike this hotel. I couldn't find any scars from this brand new hotel. Cheap, cozy and quiet are the great combination for this hotel.

Room Tip: Pick suites. Whether one, two or three bedrooms, this hotel can support all your needs
See more room tips
  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stvePHNgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 20, 2011

If you are looking for luxury, Marbella is not the place.
The hotel gave the homey feelings with minimalist design. To me, it is worth the rates that I paid, there is a small library in the lobby, my favorite place where I can purchase books at reasonable price.

Room Tip: For couple, try to enjoy having dinner at the restaurant terrace, sooooo romantic.
See more room tips
  • Stayed August 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Faby-Secret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed September 17, 2011

Disappointed. That word would describe all of my thoughts to this hotel. When I arrived, no warm welcome like in an average hotel, no bell boy who's coming for my luggage, or even someone who open my car's door. Really not fancy. And when I arrived, I felt like I was somewhere in the middle of the jungle, because it was like there was no living things there, really creepy. The room was really STANDARD! Not like the name, 'suite', you'll imagine a fancy high class room right? but it wasn't. Just a normal bed, normal tv, and nothing special. The breakfast was ok, just like in an average hotel, nothing special. The staffs are friendly, smiling everytime. And the last, the location was really far from everything, far from downtown, no entertainment around the hotel. It's JUST a hotel in the middle of nowhere, though you can eat in some of restaurant near the hotel.

Room Tip: Don't stay here.
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
4 Thank jakboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bandung
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 15, 2011

Located in tops of Dago hill over layer to Bandung view,nice property and hospitality also professional staff

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank pijay_pj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
3 of 5 bubbles Reviewed August 11, 2011

Room is a bit small. Living room is also small, but they are quite clean.
Staffs are frindly.
Breafast is quite okay and has many choices.

  • Stayed September 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Guegetoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marbella Suites Bandung

Property: Marbella Suites Bandung
Address: Jl. Sentra Dago Pakar, Bandung 40198, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#35 Luxury Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marbella Suites Bandung 4*
Number of rooms: 104
Official Description (provided by the hotel):
Marbella Suites Bandung is located with the Dago Pakar Resort, overlooking the beautifull skyline of Bandung City. The Hotel is accessible within 120 minutes drive from Indonesia's capital city - Jakarta and close to many factory outlets and night live entertainents. ... more   less 
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Also Known As:
Marbella Suites Bandung Hotel Bandung

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