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“our first choice...” 4 of 5 bubbles
Review of Sensa Hotel

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Sensa Hotel
Ranked #28 of 225 Hotels in Bandung
Jakarta, Indonesia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“our first choice...”
4 of 5 bubbles Reviewed March 8, 2013

Sensa hotel always be my family's first choice when we go to bandung. At our first stay, we stay in junior suite, 12th floor..the room is very clean, modern and minimalist design, and spacious, with a wonderful wide views of mountain and clouds (choose rooms with mountain view, rather than city view). On our second stay at this hotel, we stay in a deluxe room which is, of course smaller than junior suite but still very clean and nice. Bathroom was also spacious with rainy shower.

Breakfast is ok, they have a wide variety food, from western (fried rice, toast, etc) to traditional food (nasi tuk tuk, mie baso, and even some traditional snack). The restaurant is located beside the beautiful pool, so we can have breakfast while watching the kids swimming.

This hotel is situated on a crowd and busy street cihampelas, next to 'cihampelas walk' where you can find many restaurants, shops, and cafes there. So don't worry, food is eveywhere..
Overall, I'm very satisfied with this hotel and definitely will be back again when we visit bandung !

Room Tip: Choose a room on the high floor with a nice mountain view... The water in the pool is veerryyy cold...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank monika1908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumarli, Owner at Sensa Hotel, responded to this review, April 21, 2013
Dear Monica1908,

Thank you for your recent stay at Sensa Hotel Bandung. We are happy to hear that you were satisfied at our hotel. Give all guest best quality service and product is one of our concern, we will always give all guest the best.

We are appreciate your value comment, we have forwarded your comment to all staff and ensure to improve it. Mrs. Monica1908 thank you for your feedback and we look forward to welcoming you again in the near future.

Kindly Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
London UK
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed February 28, 2013

Very pleasent hotel. Friendly & helpful staff. The room was spacious and well kitted out. The view over Bandung was great. The breakfast was sumptious with lots of local food and also western ones for the not so adventurous.. The location was convenient being attached o a shopping mall that had a supermarket, stores and plenty of eateries. Defintely a place to stay whilst in Bandung.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rupul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumarli, Owner at Sensa Hotel, responded to this review, April 21, 2013
Dear Rupul,

Greetings from Sensa Hotel Bandung!

It has been a great pleasure serving you. We trust that your day was enjoyable and that our product and facilities have lived up to your expectation. Thank you for participating in filling out review via tripadvisor, we are very appreciated.

We are certainly hope that you will return to Sensa Hotel Bandung. We look forward to welcoming you again in the near future.

Kindly Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 17, 2013

The hotel has a very crisp and clean image. Spacious rooms, clean, comfy.
Good variety of food for breakfast. The staff are helpful.
The location is awesome given that it is beside Cihampelas Walk where you have easy access to shop and dine. There are also roadside stalls to practice your bargaining skills.
We are very touched that they even packed us breakfast when we had to check out at 5am on the last day to catch out morning flight. We didn't ask for it, they offered to us!
Definitely gonna return to this hotel on my next trip to Bandung!

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FizahFriday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumarli, Owner at Sensa Hotel, responded to this review, April 21, 2013
Dear FizahFriday,

Greetings from Sensa Hotel Bandung!

It has been a great pleasure serving you. We trust that your day was enjoyable and that our product and facilities have lived up to your expectation.

All of our staff provide an excellent service and guest satisfaction is one of our main goal. We are certainly hope that you will return at Sensa Hotel Bandung and looking forward to welcoming you back in the near future.

Kindly Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kuching
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 13, 2013

We stayed 5D4N in junior suite on top floor (12th Flr). Grand view, almost 180 degree, overlooking part of the city and on clear days, the two beautiful mountains. Spacious curved room. Enjoyed the rain shower while overlooking the city below. Staff were helpful & ever smiling. Breakfast venue was sunny and and the outdoor section was breezy and cool. The Ci-Walk mall next door made it very convenient, with many eateries, supermarket, pharmacies etc. Then, there was the wifi... the transmitter was right outside our room's door, and yet only the side of our bed nearer to the door had signal. I literally had to crouch around my door to get my work done, in the few, rare moments when we could log in. The Ci-Walk hangouts had more reliable & faster wifi than the hotel's, sadly to say. If u need to work, bring yr own modem! Overall, it is a conveniently located boutique hotel. Oh yes another thing, the bed: mattress was firm but the bed was creaky, a bit annoying :-)

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KenCKuching
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumarli, Owner at Sensa Hotel, responded to this review, April 21, 2013
Dear KenCKuching,

Warm Regards From Sensa Hotel Bandung!

Thank you for your recent stay at Sensa Hotel Bandung, It has been a great pleasure serving you. We trust that your day was enjoyable and that our product and facilities have lived up to your expectation.

We are appreciate your valued comment, our wi-fi network are already upgrade now so we hope all guest can use wi-fi maximal at all area. For creaking bed, we are already inform to our housekeeping and the bed is already fixed.

We are certainly hope that you will return to Sensa Hotel Bandung and we are looking forward to welcoming you back in the near future.

Kindly Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuching, Malaysia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed February 12, 2013

Situated right at chiwalk mall - this is a convenient place to stay. There is a nearby mid range supermarket in the mall which can supply your daily needs. For eatery you can find a range of them from Pizza Hut, Starbucks, j co to our favorite Warung Talaga. The street outside this hotel is fame for jeans - for those who live them.

Facilities in the hotel are good however the room wifi is a little cranky. There are times when the connection is very weak & unstable and you just can't log on. This can be extremely frustrating.

Rooms are very well lighted and bathroom showers are good. We stayed at room 1202 and the room view is gorgeous.

The other thing worth mentioning about sensa is their good breakfast spread. They serve international & local breakfast spread. There is a coffee bar as well where you can order your lattes & cappuccinos.

Other than the unstable wifi - I am pleased with what the hotel is offering

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Marynna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumarli, Owner at Sensa Hotel, responded to this review, April 22, 2013
Dear Marynna,

Thank you for your recent stay at Sensa Hotel Bandung and for participating review Sensa Hotel Bandung via tripadvisor. We are very appreciate for your comment, it has been a great pleasure serving you. We trust that your day was enjoyable and that our product and facilities have lived up to your expectation.

We are sorry that our wifi connectivity make you disappointed but we are already upgrade our connectivity, so we hope all guest can enjoy it. All staff and I hope to be able to welcome you back to Sensa Hotel Bandung some time in the near future.

Kindly Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sidoarjo, Jawa Timur, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 30, 2013

I stayed in one of the suite room and it just beyond my expectations! So lovely, has 2 floors. I love the bathroom! The location just great, beside the Cihampelas Walk mall and in the center of crowded Cihampelas street. The breakfast is nice, have local and international food. It's a good choice to stay here if you come to Bandung.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ingrid T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumarli, Owner at Sensa Hotel, responded to this review, April 22, 2013
Dear Mss. Inggrid T,

Greetings from Sensa Hotel Bandung!

It has been a great pleasure serving you. We trust that your day was enjoyable and that our product and facilities have lived up to your expectation.

All of our staff provide an excellent service and guest satisfaction is one of our main goal. We are looking forward to welcoming you back in the near future.

Kindly Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
4 of 5 bubbles Reviewed January 22, 2013

Me and my small family spent a night in Hotel Sensa as our staycation outing on Sunday night at January 20th. We got the Junior Suite after being lured by the photos showing the room with curving window. Overall a nice getaway in a nice boutique hotel.

What we like:
- Complimentary breakfast buffet was awesome, with dishes ranging from bubur ayam. lontong kari, omelette, fritters, fruit juices, desserts. They were also delicious and the dining area was nice.
- The room service food was also delicious. The tenderloin steak was excellent, worth the price.
- Room AC is cool and adjustable.
- Beautiful view of the city. I opened the entire window curtains before sleeping with lights off. The night panorama of the town is awesome, and when we woke up in the morning, we were greeted with grandeur vista in front of our eyes.
- Ceiling-mounted shower head is great.
- Beautiful curvaceous design of the hotel - exterior, interior and even down to details - shapes of food plates, furnitures, even columns on the lobby has slight bend to it to enhance the design.
- Nice floor tiles.
- Proximity to the CiWalk mall.
- Easy access from parking
- Overall service is decent.

What we don't like:
- Lobby feels hot and needs some ventilation or AC.
- We left the food tray right outside the door, but it didn't get picked up until close to checkout time.
- Shower are has no bath tub. And the way it is designed, the wetness stays there long after shower.
- Front desk service is slower than average.

  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LuluTheLittlePopo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumarli, Owner at Sensa Hotel, responded to this review, April 23, 2013
Dear LuluTheLittlePopo,

Greeting From Sensa Hotel Bandung!

Thank you for choosing to stay at Sensa Hotel Bandung, it has been pleasure to serving you and we trust that your day was enjoyable and that our product and facilities have lived up to your expectation.

We appreciated your valued comment, please accept our sincere apologize for the disappointment. As we are new management now we will ensure to improve our facilities and quality service. We hope in the future we can fulfill your expectation more. All of staff and i hope to be able to welcoming you back at Sensa Hotel Bandung.

Kindly Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sensa Hotel

Property: Sensa Hotel
Address: Jln. Cihampelas 160, Bandung 40131, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #28 of 225 Hotels in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sensa Hotel 4*
Number of rooms: 128
Official Description (provided by the hotel):
Connected to the famous "Ciwalk" Bandung's unique boulevard-style shopping mall, Sensa Hotel is already an iconic symbol and landmark in the city skyline offering the best in ultimate comfort, convenience and carefree spaciousness. ... more   less 
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