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“Nice setting, but very poor maintenance”

Sapulidi Cafe & Resort
Ranked #106 of 1,790 Restaurants in Bandung
Cuisines: Indonesian
Dining options: Late Night, Delivery, Reservations
Restaurant details
Dining options: Late Night, Delivery, Reservations
Darmstadt, Germany
Level 5 Contributor
94 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Nice setting, but very poor maintenance”
Reviewed September 3, 2013

Note: Sapulidi is both a restaurant and a resort, but for some reason it is only categorized as a restaurant in tripadvisor. Most travellers here reviewed the resort and I will do the same below. I also briefly mention the restaurant.

Sapulidi is an area on one of the hills around Bandung, half an hour from the city centre by car in good traffic conditions (but usually much longer due to congestion). The climate is cool up here and in contrast to most places in Indonesia you feel like wearing a sweater when sitting outdoors at night.

We spent a weekend at the resort, which consists of some traditionally built villas placed around a small lake. Rooms are spacious enough and feature a large double bed with mosquito netting. Amenities are basic, e.g., no slippers are provided. Most villas contain two units, which can be a problem, as the separating wall and door is paper-thin. On our first night, the other unit was empty, but on the second night a family with small children moved in, and you could hear every whimper of the kids unfiltered. Vice versa, your neighbour would also hear exactly what you are up to.

The big problem of this estate is its really poor maintenance. This starts already with the (very long) driveway that leads to the main entrance, which is ridden by countless potholes in the road. The roofs of most huts is in bad shape, specifically, the roof of the restaurant is completely rotten in some places. Floors and bathrooms are cleaned, but this does not help against the poor level of conservation: the floor of the bathroom was lifted in some areas, probably due to water damage below. The toilet bowl was leaking and there was a stench of sewage inside the toilet. The curtains have not been cleaned in years, it seems and they had holes. The walls were dirty with traces of smashed mosquitoes, etc. Some things, such as yellowish bath towels and a broken bedside lamp were fixable and were fixed (after repeated reminders). This is really a pity, because the setting has potential and perhaps ten years ago this was a marvellous place.

It seems there is simply no proper management, which is confirmed by the following anecdote: on Sunday morning at 7:30 (!) an employee knocked on all doors and said that breakfast today is only until 9:00. Why? Well, it seems they had a large group for an early lunch later in the morning and needed the space vacated. Solution: simply throw your guests out of their beds on Sunday early morning ...

A saving grace of the resort is the food in the restaurant: while breakfast was not so special, the lunch/dinner menu had some delicious dishes using the locally bred small chicken ("ayam kampung"). I particularly liked the smoked and the fried chicken. Not exactly cheap, but very tasty.

Summary: it is really a shame that the place fell into such disrepair. I am not particularly squeamish, but it is a fact that many simple hotels and guest houses in Indonesia do a much better job with their facilities than this resort. Granted, it is not very expensive, but then you don't think back to your stay with a feeling of comfort. In its current state I cannot recommend this property.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Reiner H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Visitor rating
    14
    67
    34
    12
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Indonesian first
  • Russian first
  • Any
English first
Surabaya, Indonesia
Level 3 Contributor
8 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Stay at a lakeside room \(^-^)/”
Reviewed October 25, 2012

Sapulidi Resort :
We arrived at 10 pm and got the nearest suites. They help to take our luggage by 'becak' (=traditional vihicle with three cycle). Room decor is very traditional style (almost ancient), spacious room, bathtub made of natural stones with curtain (no door), separated toilet, hot and cold shower.Breakfast are so nice, we asked to deliver to our rooms.
Good services, great landscape, we can row a boat around the lake in the morning or evening just for getting some unique photos.
Tips: If you bring kids, it's better if you ask a room that has door for their bathroom coz some suites don't have it, which is more suitable for honeymooners.
Sapulidi Resto :
Have a nice gallery where you can buy foods, snack, traditional souvenirs, etc. Dine in outdoor area (rice field) could be a different and unique experience.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Heni888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Very good recommend guys... Not so expensive, very good for relax...”
Reviewed October 21, 2012

No slipper at room... Wish more quiet at day time because sometimes bit noisy with kids playing outside the room..

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank LisaChris05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 3 Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“COLD WEATHER, PEACEFUL AND NATURE ENVIRONMENT”
Reviewed July 25, 2012

Good:
1)The resort is surrounding by Lake, Great Location, Cold weather during morning and Evening..
2)Staff is friendly and helpful no matter at the reception or restaurant or Housekeeping.
3) Chalet is big, tiny. However cleanliness is just satisfied..:(
4) Can see the great scene from room.

Dissatisfied:
1) Wi-Fi provided. However not in the room but at cafe.
2) Breakfast is not international buffet, is a-la carte. (Is their local food with limited choice of western cuisine)
3) Door is not enough secure..
4) Do not have outdoor activities or spa or massage. However you can arrange with Receptionist if you want go outside for it.


Tips:
Must Bring International Plug...
Must request additional water if family trip..

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank YuLiHung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
78 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 161 helpful votes
“Nice place, standard food, bad service”
Reviewed March 13, 2012

The only great point about this venue is their good atmosphere.
The rest is average and even lower than that.
It takes so long for their waiter to take our order, and even to serve it.
They had a lot of their menu, but most of them are out of stock (in weekend???)

  • Visited September 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank rein_arashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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