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“An average hotel” 3 of 5 stars
Review of G H Universal

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G H Universal
4.5 of 5 Hotel   |   Jln. Dr Setiabudhi 376, Bandung 40143, Indonesia   |  
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Ranked #25 of 215 Hotels in Bandung
Certificate of Excellence
Kuala Lumpur
Level Contributor
98 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“An average hotel”
3 of 5 stars Reviewed May 26, 2013

Staying for a night from 24-15 May 2013 in a Double Deluxe Queen Room (464).

Looking forward to stay here after reading the good review from the fellow TAs.
The location is a bit further from town but it doesn't matter.

The entrance to the hotel looks classy with the 5 star symbol on the signboard.
The entrance to the lobby looks like other normal hotel. Nothing grand.
Ample of sofas to sit.

Check-in was smooth and thorough explanation was given by the Receptionist as to where to have the welcome drink, the high-tea and breakfast.

The room was surprisingly big and it comes with a balcony, with view of the greens, pools and other hotel block. Very impressive architecture and design.

The bed is very comfy. But there was an unpleasant smell on the bed, something like damp cloth which I think was from the pillow.

The tv channel is ok, extensive channel.

Quite disappointed with the bathroom as I expected more luxury toiletries or something unique. The washbasin was too small and the towel and toiletries were just average, not a 5star amenities.

The aircond has a funny sound and our night's sleep was not that silent.

Check out was also smooth.

Overall, nothing spectacular of this hotel except for the big room and nice architecture.

Will not coming back.

Room Tip: deluxe double queen..very big rooms.
See more room tips
  • Stayed May 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank akublues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
    136
    119
    70
    21
    15
See reviews for
135
73
8
50
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Portuguese first
  • Any
English first
Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2013

I was there for one night stay with my family. The overall hotel design was superb. Room was so small, but great design. The great thing was I park my car, and forget to close the windows on the left back side. The security covers the opened windows. I realize this during the next morning when I was putting my luggage in the car. The hotel manager and security came to me and explain. Nothing has been missing from the car.
Room design great, but too small. Breakfast was great. Swimming Pool not so clean.
Overall, I was happy to stay here, and recommend this hotel to anybody.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank weanagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 21, 2013

Actually GH Universal bandung is not my first option, someone recommend this place to my family because something happened to my hotel reservation (that's another story, and I will share it on TripAdvisor too). Anyway, I never heard before this hotel and I tried to googled it, and found their beautiful website so I decided to give it a try.

Yes the building is so classic and you could take a lot of pictures with your family, but I could tell that they're not maintaining the building very well. Me and my dad really excited to try the gym, and they said that it's "on maintaining progress" but what I saw is only a big room with only 1 treadmill and others that I rarely used actually :p

Because it's a long weekend (Easter), the hotel is fully booked with others family so when I had my breakfast at 8.30 AM, it's really crowded. Yes, the roof top restaurant is beautiful and perfect but it's not comfortable when there's too crowded. The breakfast is so-so, but I highly recommend you to have dinner at the Belle Vue, it's delicious!

Will I come back? Definitely yes but make sure to book for the Deluxe room, you will get disappointed with the Superior room.

Room Tip: Deluxe room is the best, you have your own balcony!
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Yunila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Java, Indonesia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 7, 2013

I recently spent the weekend at the GH Universal hotel and was totally imporessed by the service and the unique thematic design of this mountain top retreat in Bandung. My wife and I went to Paris last summer and the architecture of this property reminded me so much of our trip to France.

The service personnel were so much better than the French and the weather was perfect. The was also spectacular views from the restaurant that you dont need to leave the hotel. Unfortunately I was alone and not with my wife, so ill havew to take her back in the near future. The GH Universal hotel name somehow doesnt fit what I found when I got there.....and that was an experience that was delightful, charming, romantic and exceptional in every way! Check it out!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank richardmau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 3, 2013

Very Classic, Nice View, Nice Environment, Nice Building, Nice Food, Nice Facilities, but very small room. This hotel has a lot of nice spot to us to take a pictures. Glad to be there.
Worth it to try.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Raja Kamar

Helpful?
2 Thank byeffendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livermore, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 25, 2013

G H Universal is a nice hotel. My husband and I enjoy dining at the rooftop restaurant, which has a lovely view of the city and is chic and romantic. The food is above average and the service is wonderful. We would recommend dining here with a loved one or family.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kelly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indonesia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 5, 2013

First time look at it..woow..it's palace build in java. The hotel have a very pleasant view, architecture, and atmosphere as it is spot on lembang hills, Bandung. Nearby, there're some FO and restaurants, but hotel restaurant "Belle Vue Restaurant" will give you a private diner experience, it opens 24 hrs. You can also dine in Kampung Daun, 30 mins driving, it is a great back to nature resto, give you a pleasant breeze in night. Overall, it is a great hotel, but fair superior room which I'm expecting more for a 5 stars hotel. And its check in time is 2 pm so hold back, plan the time before driving all the way here..

Room Tip: if you can afford more, don't stay for superior room
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank alfa_bintoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about G H Universal

Property: G H Universal
Address: Jln. Dr Setiabudhi 376, Bandung 40143, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#15 Spa Hotel in Bandung
#17 Luxury Hotel in Bandung
#20 Business Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — G H Universal 4.5*
Number of rooms: 105
Official Description (provided by the hotel):
G.H. Universal Hotel Bandung is a five star hotel located in northern Bandung City near to tourist attraction. The hotel is designed particularly for the travelers who place the great value for luxury and comfort with 105 rooms and 9 meeting chambers, completed with Courtyard of The Royale Swimming Pool, Spa, Kids Cub, Fat Dragon Chinese Restaurant, Belle Vue 24 Hours French & Italian Bistro, and the only one pet hotel in Indonesia, G.H. Universal Pet Inn. ... more   less 
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Also Known As:
g h Universal Hotel Bandung

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