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“excellent stay”
Review of Hilton Bandung

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Hilton Bandung
Ranked #7 of 230 Hotels in Bandung
Certificate of Excellence
Sydney AU
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“excellent stay”
Reviewed July 22, 2012

We spent a few nights here for a break after having taken a train from Jakarta. It is a luxurious new hotel that lived up to the Hilton reputation.

Our room was big and featured a pleasing uncluttered design. Huge breakfast selection and one can sit in the open air. Top-notch pool and gym. Friendly, helpful service. As ever, paying a little extra to get all that the executive lounge offered seemed to be a bargain.

But not cheap--no cheaper than a HIlton in Australia or the US, I would have thought.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RJButt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDW662, General Manager at Hilton Bandung, responded to this review, July 26, 2012
Dear RJButt,

Thank you for taking the time to review your stay with us. I am pleased to note that you were happy with your overall experience. I hope to be able to welcome you back to Hilton Bandung sometime in the near future.

Sincerely,

Scott Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,338 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 17, 2012

Nice hotel,nice ambient in the hotel lobby.check in was prompt,service with a smile,room were super,shower are of top quality,well maintain and clean.Lobby staff members are courteous and helpful.

Buffet dinner spreads were so so can do better,but the service of the waiter and waitress need much more training on politeness/attention to guests needs.Had to wait for half an hour for their attention !

Overall is great despite the bad experiences we had during dinner.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelvin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDW662, General Manager at Hilton Bandung, responded to this review, July 26, 2012
Dear R-Seeker,

Thank you for taking the time to review your stay with us. I am pleased to note that you were happy with your overall experience. As a follow up to your comment our Food & Beverage team has reviewed our service in order to provide hassle free experience on your next stay.

The Team and I look forward to welcome you back to Hilton Bandung in the near future.

Sincerely,

Scott Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 16, 2012

The quality of this hotel is excellent, the room I had was so well appointed that I would have been
quite happy just to hang out there, had I not been on a mission. The breakfast had every possible taste and diet covered , all in all its worth every penny ... having paid lots more in other places on the planet , this is top value ... if you are in Bandung

Room Tip: I was on the Seventh floor a corner room and the use of the space was creative and effective ...
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bulu21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDW662, General Manager at Hilton Bandung, responded to this review, July 26, 2012
Dear bulu21,

Thank you for choosing to stay at Hilton Bandung and for taking the time to provide us with your feedback. I am pleased to see you enjoyed your overall stay with us and I hope to be able to welcome you back to Hilton Bandung some time in the near future.

Sincerely,

Scott Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 11, 2012

nice hotel, not a huge hotel more like a business hotel located in central bandung with all food places and shopping centres nearby. What i love about it is the genuine service and hospitality shown by all the hilton staff members. We are also loving their lounge facility although I feel that the breakfast is better down at the main restaurant rather than the lounge. I love the spa from gaya, a place for me to escape from Jakarta's hectic routines, and also love the 2 queen beds configurations.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dejonas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDW662, General Manager at Hilton Bandung, responded to this review, July 26, 2012
Dear dejonas,

Thank you for taking the time to review your stay with us. I am pleased to note that you were happy with your overall experience. The Team and I look forward to be able to welcome you back in the near future.

Sincrely,

Scott Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jakarta
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 10, 2012

sangat puas sekali nginap bersama keluarga
-breakfast mantabbbb
-nice pool
-large room

will come back for sure

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank okioklek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDW662, General Manager at Hilton Bandung, responded to this review, July 26, 2012
Dear Okioklek,

Thank you for choosing to stay at Hilton Bandung and for taking the time to provide us with your feedback. I am very pleased to see you enjoyed your overall stay with us and I hope to be able to welcome you back to Hilton Bandung some time in the near future.

Sincerely,

Scott Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 9, 2012

stayed at hilton 3 times, one of those was with my family. great location, very spacious room, best of all the staff at Hilton bandung were excellent, great with kids also. five stars!
2 other times for business, hotel located next to one of the busiest street in bandung yet once inside the lobby, you dont hear the noise and forget all the traffic.
i thing though, the lobby gets bit too crowded whenever there is function of wedding going on. shouldve had different access?

overall, very satisfied and will go back there again again and again.

Room Tip: book earlier especially during weekends.
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank faa05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDW662, General Manager at Hilton Bandung, responded to this review, August 12, 2012
Dear faa05,

Thank you for choosing to stay at Hilton Bandung and for taking the time to provide us with your feedback. I am pleased to see you enjoyed your overall stay with us and I hope to be able to welcome you back to Hilton Bandung some time in the near future.

Sincerely,

Scott Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 9, 2012

This hotel is very modern and has an airy feel to it. The lobby is well appointed with high ceiling and extensive use of glass to allow sunlight to light the area. The rooms are also very spacious and well-equipped with good furniture and amenities. The staff (from the doormen to the receptionist to the managers) are very polite, helpful, and professional. English proficiency amongst the staff is surprisingly very good for local standard.

While food quality is above average but still can be improved, I cannot fault the impeccable service given by the waiters and waitresses. Facility is also great, for example the swimming pool is very much enjoyed and the pool-side restaurant offers good food too. The gym is basic but enough to do a good workout.

The location of this hotel is also very good. Very easy to go around, lots of entertainment and places to eat around.

Perhaps the noise from the nearby train station can be bothersome to some guests but for me it adds to the nostalgic feeling I have about Bandung. And to be honest, it's not so loud. Just get a room on the upper floor and you get to see a great panoramic view of bandung and the noise from the train as the background ambiance.

All in all, this is the hotel that I will stay whenever I visit Bandung!

Room Tip: ask for rooms on the higher floor facing the railway as you get a better view of bandung and the mou...
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NLY39739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDW662, General Manager at Hilton Bandung, responded to this review, July 26, 2012
Dear NLY39739,

Thank you for choosing to stay at Hilton Bandung and for taking the time to provide us with your feedback. I am extremely pleased to see you enjoyed your overall stay with us and I hope to be able to welcome you back to Hilton Bandung some time in the near future.

Sincerely,

Scott Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Bandung

Property: Hilton Bandung
Address: HOS Tjokroaminoto no. 41 - 43, Bandung 40171, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Bandung
#3 Romantic Hotel in Bandung
#4 Luxury Hotel in Bandung
#5 Spa Hotel in Bandung
#6 Business Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hilton Bandung 4.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hilton Bandung Hotel Bandung

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