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“New and Spacious with good views”
Review of Hilton Bandung

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Hilton Bandung
Ranked #7 of 231 Hotels in Bandung
Certificate of Excellence
Reviewed January 2, 2012

Spent the last few days of 2011 with friends at the Hilton Bandung in Bandung, Java, Indonesia and ringing in the New Year 2012. Hotel is within 5 km of the Husein Sastranegara International Airport. The airport is small where passengers had to walk on the tarmac to ICQ and baggage claims. Luckily for us both times (arrival and departure) the rain held up. The weather for that time of year - 50%-70% chance of rain.
Hilton Bandung is new as evident from the condition of room and its fittings and restaurants. The deluxe room is spacious with sofa set in room and a large bathroom (shower only). Bath amenities were of high quality. A clear glass wall separates bathroom from bedroom so the bathroom is bright during the day and also gave a spacious impression. King-size bed and pillows were comfortable though the pillows were too soft for my liking. Breakfast spread is very good - hot local food as well as fruits, Continental and American breakfast. Since it was 'holiday season' between Xmas and New Year, the room rate is above average (SGD 240 per nite w/ daily breakfast).
The spa at 5th floor is very clean and the treatments are very well done at reasonable price abt IDR 300k for 90 mins session. Staff at spa, reception and restaurants can communicate in English Language also.
Besides holiday seasons, hotel is likely to be full from Fridays thru Sundays as Bandung is a favourite weekend vacation destination for residents in Java. Lots of Jakarta-plate vehicles found their way to Bandung so expect traffic jams when going to popular restaurants and shopping centres/outlets. We took 1.5 hours during evening peak hours to reach Paris Van Java mall, which is within 5 km from the hotel. Please minimise travelling from place to place during peak traffic by vehicle . Vehicles and motorcycles somehow manage to avoid collisions in the traffic mayhem.
Local food is within 5 mins walk from hotel over the railway tracks to Paskal Hypersquare Food Court and Shopping (Blossoms and other shops). Parts of the complex is under construction/renovation now - should be ready in early 2012.
We spent most mornings golfing so did not have enough time to tour Bandung attractions in the afternoon due the traffic condition. Managed to visit the volcano Tanguban Perahu for 20 mins, which was insufficient to walk the tracks to various craters and hot springs.
Rumah Mode, Istana Plaza and the many outlets offer a good selection of buys at reasonable prices.

Room Tip: Rooms with good view overlooking the swimming pool (6th floor) and the city and mountains afar are R...
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  • Stayed: December 2011, traveled with friends
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1  Thank SingaTrav3ll3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PNorsell, General Manager at Hilton Bandung, responded to this reviewResponded January 24, 2012

Dear SingaTrav3113r,

Thank you for taking the time to provide such detailed review of your stay with us. I am please to read that you not only enjoyed the quality of our rooms but also our Spa and restaurants. I hope that on your next trip to Bandung there will be a little less traffic to make it easier for you to get around, also our concierge team is always happy to assist with tips and tricks on shortcuts within the city.

Sincerely Yours
Peer Norsell
General Manager

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1,160 - 1,166 of 1,484 reviews

Reviewed December 23, 2011

We stayed here for 3 nights in December 2011 in an inter-connecting room. Room was big and beds were very comfortable. We love swimming in the pool and the hotel has a well equipped gym and the breakfast spread was also fantastic.

Room Tip: High floor wtih pool views
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  • Stayed: December 2011, traveled with family
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Thank DerekLSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PNorsell, General Manager at Hilton Bandung, responded to this reviewResponded January 24, 2012

Dear DerekLSH,

Thank you for your kind review. I am pleased to see you and your family enjoyed staying with us and that you were especially fond of our chill out deck comprising of pool, gym and spa.

I hope to be able to welcome you and your family back to Hilton Bandung on your next trip to Indonesia.

Sincerely Yours
Peer Norsell
General Manager

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Reviewed December 20, 2011

I enjoyed and very happy with d staff and everything include the spacious room

  • Stayed: December 2011
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2  Thank Sheda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PNorsell, General Manager at Hilton Bandung, responded to this reviewResponded January 24, 2012

Dear Sheda M,

Thank you for your review. I am please to see you were happy with our team’s performance as well as our room facilities and I look forward welcoming you back on your next visit to Bandung.

Sincerely Yours
Peer Norsell
General Manager

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Reviewed December 17, 2011

The executive suite is superb. After staying 3 notes in holiday inn, checking in to Hilton is so refreshing! If you are looking to pamper your family, i highly recommend Hilton.

  • Stayed: December 2011
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Thank seekingadvice2410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PNorsell, General Manager at Hilton Bandung, responded to this reviewResponded January 24, 2012

Dear seekingadvice2410,

Thank you for your positive review. I am glad to hear we were able to provide you with a refreshing experience during your stay and I look forward welcoming you back on your next trip to Bandung.

Sincerely Yours
Peer Norsell
General Manager

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Reviewed December 14, 2011

I spent only 1 night at Hilton Bandung and came away quite impressed by the hotel. I love the room of this hotel (Deluxe room), it is big, spacious, very comfortable and exquisitly designed. The bed is enormous king-sized bed, supplemented by four big pillows, very comfortable indeed. Bathroom is also massive, with separated toilet and shower. This is one of the best hotel room (deluxe class) that I have ever stayed in. Service is great. Check in was efficient, staff was very heplful to our needs and very kind. Location is good as it is in the heart of Bandung.
One negative comment I can make is about service at the buffet restaurant where we had our breakfast. My Dad ask for a boiled egg and it took ages plus repeating the request 3 times before he received the egg. A minor blip in otherwise an excellent hotel. Still, I love this hotel and would definitely recommend it to people who are looking for a great hotel in Bandung.

  • Stayed: December 2011, traveled with family
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3  Thank Trihardian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PNorsell, General Manager at Hilton Bandung, responded to this reviewResponded January 24, 2012

Dear Trihardian,

Thank you for taking the time to review your stay with us. I am pleased to note that you were happy with your overall experience, despite the breakfast service glitch. As a follow up to your comment our Food & Beverage team has reviewed our service of a la carte eggs during breakfast in order to speed it up.

I hope to be able to welcome you back to Hilton Bandung some time in the near future despite your breakfast experience.

Sincerely Yours
Peer Norsell
General Manager

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Reviewed December 11, 2011

Stayed for the first time at the Hilton Bandung, after staying several times at other international brands there, namely the Sheraton and Hyatt. In summary, the Hilton is my first choice now. Modern, well maintained, with spacious rooms and impeccable service. Check in and check out were fast and efficient, and service in the main restaurant deserves special praise. I will be back.

  • Stayed: December 2011, traveled on business
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1  Thank jtkJakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PNorsell, General Manager at Hilton Bandung, responded to this reviewResponded January 24, 2012

Dear jtkJakarta,

Thank you for choosing to stay with us on your previous stay in Bandung and for your positive review, I am pleased to see you enjoyed both our facilities and friendly and efficient service.

My team and I look forward welcoming you back some time in the hopefully not too distant future.

Sincerely Yours
Peer Norsell
General Manager

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Reviewed December 10, 2011

I've been to Bandung several times, and this Hotel has proven to be the best hotel in Bandung. It's very clean, very nice lobby and rooms. Staff is very friendly and helpful, also seem to be very happy, which make the guests feel very welcoming. the quality of the food is amazing. The 6th floor pool terrace is very nice. wireless is free at lobby and on the 11th floor excutive lounge. guest room is very modernly designed. If you stay, get the executive lounge access, it's worth the upgrade. Only downside is there's no wireless in the room, but for the quality and service, such little thing can be easily forgoten.

Room Tip: ask for executive level upgrade, even with extra fee, it's worth it as breakfast is included, an...
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  • Stayed: November 2011, traveled on business
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3  Thank IntBizTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PNorsell, General Manager at Hilton Bandung, responded to this reviewResponded January 23, 2012

Dear IntBiz Traveler,

Thank you for your loyalty to Hilton Bandung and for your positive review of your stay. I am extremely pleased to read that you found our team to friendly and helpful, as well as you enjoyed our room facilities and executive lounge.

I hope to be able to welcome you back on your future trips to Bandung.

Sincerely Yours
Peer Norsell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Bandung

Address: HOS Tjokroaminoto no. 41-43, Bandung 40171, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Bandung
#3 Family Hotel in Bandung
#3 Romantic Hotel in Bandung
#4 Spa Hotel in Bandung
#6 Business Hotel in Bandung
Price Range: $76 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Bandung 5*
Number of rooms: 186
Official Description (provided by the hotel):
From its large guest rooms and world-class service to its central location, Hilton Bandung has a legacy for being the first choice for many travelers to the ‘Paris van Java.’ Hilton Bandung is centrally located about 10 minutes from Bandung International Airport, 5 minutes from the train station, and a two-hour drive from Jakarta, with great access to shopping and culinary centers. ... more   less 
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Also Known As:
Hilton Bandung Hotel Bandung

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