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“Nice stay, good hotel in north of Bandung”

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Banana Inn Hotel & Spa
Ranked #14 of 226 Hotels in Bandung
Certificate of Excellence
Jakarta, Indonesia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice stay, good hotel in north of Bandung”
Reviewed October 17, 2012

During our weekend getaway last month, we decided to stay in this hotel which located in north of Bandung, just a few minutes to Lembang. We stayed only one night in Executive King room, so the room is very spacious and has a nice sofa also. But the furniture little old, need to be refurbished soon.

Check-in very quick, just give over my personal identification, and then room ready in 5 minutes. The hotel staff give personal touch to the peoples.

Breakfast very good, many food variation prepared by hotel. The restaurant is located beside the pool, but the pool is full with children and peoples in the morning.

Room Tip: Choose executive king which has spacious room
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rizki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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644 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Swedish first
  • Any
English first
Level Contributor
470 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 380 helpful votes
Reviewed October 3, 2012

We had the pleasure of staying at this hotel for 5 nights and this booking was made via AirAsiaGo and it was the right choice. As soon as we arrived, we were transfer from the airport to our Hotel. All of this worked out smoothly.
From the initial welcome with drink and chilled towels, to our day of departure, we received excellent service. The complimentary breakfast was fantastic and the setting is cool. The staff were friendly, always smiling and greeting; especially Ami and even when we did not turn up one day for breakfast, they called our rooms to remind us of the Breakfast, which I thought was great customer service.
We also dined at the resort on a number of nights and the food was just fantastic, highly recommend the Chicken Satay with Peanut Sauce. We also made good use of the Banana Spa Treatments, which was on offer and enjoyed it.
There are also loads of day trips to do; for example visit to the Strawberries farm and Tea Plantations and to the Tangkuban Perahu and Kawah Putih volcanoes, that are reasonably priced and could be arranged at the Hotel.
The Shopping to the Factories outlets, such as the Rumah Mode, The Secrets and Paris van Java, were also enjoyable.
If I returned to Bandung, I would definitely choose this hotel again!

Room Tip: The rooms on the higher floor has better views
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
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Helpful?
2 Thank Gerard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DedeRahman, Manager at Banana Inn Hotel & Spa, responded to this review, October 8, 2012
Thank you very much for the lovely review from you. We are delighted that you enjoyed your stay at our hotel. Your comment is very much appreciated. We look forward to welcoming you back at Banana Inn.

Best Regards

Toar Artemas
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
1 review
Reviewed September 27, 2012

I stayed at this hotel during my bizz trip 17 sept untl 21 sept and it was recommend by my friend in Bandung. the first time I arrived at the hotel the staffs showed their hospitality and good service. The room I booked is Deluxe room and it is nice room quite huge space at 3rd floor with view from my room window to the pool so lovely and the room price I paid really worth it. Love the location of this hotel because nearby Bandung local foods and close to shopping district also. The breakfast tasted very good owh also love the unique banana slipper :D..had great stay with this hotel..all the staff very nice and helpful and definitely will Recommended for my friends and family who would like to visit Bandung :)

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ccndolu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 17, 2012

This is one of the few hotels that make satisfied to stayed for 3 nights! They have airport pick-up service, staffs was very friendly, rooms are very spacious and clean. ac and warm water for shower was good. bed, pillow, everything in the room was very comfortable. even you can open the window in the morning to let the fresh air come in. opening window maybe a small matter but for me it's very nice since the hotel location in the foothills so that the air was very fresh. RECOMMENDED!

Room Tip: Corner Rooms are larger
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vera V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jakarta
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 15, 2012

We stayed add banana inn for 1 night only , it was a short stay but quite pleasant one. Me and my wife extended family book 3 DELUXE room with breakfast. The hotel ground it self it's not very big but well decorated, with a small size pool , a gym and sand box for the kids. The room it spacious complete with internet Lan , tea pot , extra pillow . The bathroom have shower only no bathtub but decent size. The staff is very helpful, quick tips : if you are not a smoker do not stay at the 2nd floor , The rooms in 2nd floor is for smoker so you could expect a hint of cigarette odor in your room. The breakfast was great but mostly Indonesian food, they have 10 or more different type of Indonesian food ,

Room Tip: ask for the room with pool view it's a bit better than the room with street view.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ben s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
150 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed September 4, 2012

This 4 star hotel located in the heart of Bandung, about 20 minutes car ride from then airport.
Although our flight arrival was past midnight (12.30am) but the hotel representative was there to pick us up. A free shuttle service from this hotel (even in this hour) has made this hotel special – lots of point added!

Checking in at 1am in the morning was no hassle. The reception staff was friendly and helpful as we asked for twin rooms instead on double room they have assigned. The lobby is huge!
As we booked Executive room, the size of the room is more then enough for 2 persons. It comes with a huge flat screen TV, large working desk and a very large window with a pool view!

We had coffee and tea making facility in the room, a closet with safe. They also provide 1 bath rope and 2 pairs of very funny looking slipper – in a shape of banana!

The one thing did not work in our room was the phone. It was ok to call out but we did not hear the ring tone when our family called from another room

We like the buffet breakfast that consist of a good selection of local Indonesian and Western cuisines. Coffee was good but the tea was not so good.

Over is pretty nice and will come back to this hotel again.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VanessaMunYee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
90 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 5, 2012

Before coming to the hotel, I checked it out on the agoda reviews as well as the trip advisor & I was not disappointed where the service was concerned. There were already many good remarks about their guests relations officer like Amie, Natascha & Alit ...etc. We found all the staff on duty during our stay to be very helpful and always greeting you with a smile. My 1st surprise was that they actually went out to help me buy a 3G SIM card and activated it for me on my Iphone.. service i never got from any other hotels! We booked into 2 executive rooms, clean and spacious. The aircon in one of the rooms was a bit noisy, we reported it before we left for our sight seeing & it was fixed by the time we returned in the afternoon. Once, there was no hot water in the late evening but the service made up for this small inconvenience. Breakfast came with the room but we went about to the nearby eateries in the mornings and found really good food. We shopped so much, i needed to weigh our luggages to see i should purchase more weight online with Airasia, the staff arranged to bring up the big digital weighing machine to my room on Level 5. Most hotels will tell you to bring all your luggage down to the weighing machine. On a whole, we highly recommend this hotel because of the service we got, otherwise it would just be another hotel.

Room Tip: There's only 5 floors to the hotel, we stayed on the 5th Level. It was nice.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Hazelmenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DedeRahman, Guest Relation Officer at Banana Inn Hotel & Spa, responded to this review, August 6, 2012
Dear Hazelmenon,

Thank You for choosing to stay at Banana inn and taking the time to provide us with your feedback. We are extremely pleased with your positive comment, we try our best to give the best service that we can give you while you are staying with Us.

And for the hot water, we have take immediate action regarding this matter, we are very sorry for the inconvenient and we assure you that on your next visit, you will not have trouble in all segment.

We hope to be able to welcome you back to Banana Inn sometime in the near future

Warmest Regards,

Natascha Marini Boreel
Guest Relation Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banana Inn Hotel & Spa

Property: Banana Inn Hotel & Spa
Address: Jl. Dr Setiabudhi no. 191, Bandung 40153, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#8 Spa Hotel in Bandung
#9 Business Hotel in Bandung
#10 Luxury Hotel in Bandung
#15 Family Hotel in Bandung
#20 Best Value Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Banana Inn Hotel & Spa 4*
Number of rooms: 92
Official Description (provided by the hotel):
Banana Inn Hotel & Spa Member of Kagum Group Hotel Management. Equipped with 92 Rooms with massage and spa, karaoke, kids corner, swimming pool and fitness center. Strategically located in one of the hottest location in Bandung. ... more   less 
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Also Known As:
Banana Hotel Bandung
Banana Inn Hotel And Spa

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