Like the title said. We used to love staying there, but now the feeling's gone! Front office staffs are still polite and handy, and the room internet is still really something, but we experienced bad experiences last time we stayed there: From short-circuited bed lamp that made my room dark for 15 minutes, the long lasting noise from our room neighbors, and the lame action of the designated staffs to fulfill our complaints. And the most annoying event was when they put notification for check-out time in the middle of the night!!! What a gyp! We felt like they wanted us to leave sooner, instead of they sent us compliment for the bad experiences we've experienced. That would be my last visit to the hotel. I am very disappointed on how they treated us, along with slightly unreasonable price.
- Official Description (provided by the hotel):
- Grand Serela Setiabudhi Hotel is one of Member Kagum Group Hotel Management. Jl Hegarmanah 15-19 Bandung Eqquiped with 99 rooms, swimming pool and fitness center, massage and spa. Offers an intriguing experience trough out your stay. ... more less
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- Also Known As:
- Grand Seriti Hotel