Stayed at Grand Serela with my husband and friends. It has great service. The staff were all very friendly and helpful. On the third morning, we were also surprised by a birthday cake for my husband as it was his birthday, organised by Mr Tata and his colleague.
The location is also quite convenient, getting to the various factory outlets nearby. We also had a free airport transfer to and fro, making it easy for us, first-time travellers to Bandung.
To be fair, however, there were some problem initially (e.g. no fridge?! and no bath towels?! on the second day). When we called the lobby, the things got done very quickly - the fridge was installed immediately and the bath towels were sent up.
All in all, I wouldn't mind staying at the same place again.
- On behalf of Aylwin (because he doesn't have a tripadvisor account).
- Official Description (provided by the hotel):
- Grand Serela Setiabudhi Hotel is one of Member Kagum Group Hotel Management. Jl Hegarmanah 15-19 Bandung Eqquiped with 99 rooms, swimming pool and fitness center, massage and spa. Offers an intriguing experience trough out your stay. ... more less
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- Also Known As:
- Grand Seriti Hotel