We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great place to stay at a right price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Grand Serela Setiabudhi
Ranked #63 of 232 Hotels in Bandung
Reviewed February 8, 2014

The suite room is cozy and spacious, suitable for family stay. The staffs are friendly and helpful. The location is very strategic, not too far from floating market, de' ranch and rumah mode. Breakfast and swimming pool are adequate.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Farash F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuciHatiSerelaHotel, General Manager at Grand Serela Setiabudhi, responded to this reviewResponded February 10, 2014

Dear Mr. Ffarich

Warm Greeting from Grand Serela Setiabudhi Bandung..

Thank you for your time to give us short, positive review and feedback and your stay with us. We are happy to know that you had an excellent experience to stay with us.
for the location it is true we are very strategically located not too far from the tourist attractions in Bandung.

and It's boost for us to serve better everyday. Because I am very sure that my staff are happy to read this kind of good review.

Once again, thank you for your review and feedback and and your loyalty. We look forward to welcome you back at Grand Serela Setiabudhi Bandung soon.


Sincerely Yours,

Suci Hati
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (461)
Traveler rating
Traveler type
Time of year
Language
  • More languages

166 - 172 of 461 reviews

Reviewed February 4, 2014

Free hassle upon check in and we no need to wait for our all 3 rooms. Arrived a bit early and the Receptionist managed to allocate all of us on the same floor and one of the room has been upgraded!.. Thanks to her and im sorry because I can't remember your name.
So far everything in the room was great. It was very comfortable and spacious.
However there was no iron and iron board provided in the room and you have to ask the room service to do it for you and sadly its chargeable.
Mr Taufan, I believe he is the GRO who is assisting us upon checking out with the luggage and he is so helpful.
Breakfast was nice but they should change the menu as it seems like serving the same menu and taste everyday.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank June H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuciHatiSerelaHotel, General Manager at Grand Serela Setiabudhi, responded to this reviewResponded February 5, 2014

Dear Mrs. June

Warms Greeting From Grand Serela Setiabudhi Bandung

Thank you for your valuable review Grand Serela Setiabudhi in TripAdvisor , It Great to know that you are enjoy your vacation and its our honor to give the best service to you and your family, your valuable comment such as services front office with express service and upgrade upon check in, warm and friendly staff. with our expectation to make all our customer are happy and satisfied and Great to hear you are the one is
for iron and iron table we not provide in the room because for safety in the room,Your valuable comment we will try to improve menu and taste for breakfast variety.

Once again thank you for your valuable comment and looking forward to welcoming you

Best regards

Suci Hati
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2014 via mobile

Actually u gave the wrong direction ... U should head setiabudi from the previous turn , it is near McDonald's @ Jalan Hegarmanah .. But u give a drop point @ Jalan Cisitu which is a private estate

The overall ; a Good quality hotel .. Near excelent .. The service is excelent , providing a customer request at a short time , the gym is just a standard for Cardio

Stayed: January 2014
Thank Frisco T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuciHatiSerelaHotel, General Manager at Grand Serela Setiabudhi, responded to this reviewResponded January 20, 2014

Dear Mr. Frisco

Warm Greeting Grand Serela Setiabudhi Bandung

Thank you for choosing to stay at Grand Serela Setiabudhi and for taking the time to provide us with your feedback.

We are happy that you feel satisfied with our service and we pleased to see you enjoyed your overall stay with us and I hope to be able to welcome you back to Grand Serela Setiabudhi some time in the near future.

Best Regards

Suci Hati
Hotel Manager
Grand Serela Setiabudhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

Stayed for 1 night at this hotel. It is clean, comfortable, the staff are polite and helpful. Located near rumah mode. Breakfast is so so, not too much variety. Value for money. My kid enjoying stay at this hotel. even there's not a kids playground, but she is happy played around the room. will go back stayed here again if I visited Bandung.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melvin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuciHatiSerelaHotel, General Manager at Grand Serela Setiabudhi, responded to this reviewResponded January 17, 2014

Dear Mr. Melvin

Warm greeting from Grand Serela Setiabudhi

Thank you for your valuable sharing comment in Trip Advisor

Your valuable comment , we try to improve and give some additional as breakfast variety and a kids playground
Hope when you come back to us you will see the difference.

Once again Mr Melvin, Thank you for your Great input and idea really appreciated

Looking forward to welcoming you in the near future

Kind regards
Suci Hati
Hotel Manager
Grand Serela Setiabudhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

A value-for-money deal with breakfast included...4-star hotel at 2-star price..highly recommended..near Rumah Mode, a factory-outlet store, always packed with locals..must visit..have fun shopping.......

Room Tip: hotels near setiabudhi area are excellent
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Raymond L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuciHatiSerelaHotel, General Manager at Grand Serela Setiabudhi, responded to this reviewResponded January 10, 2014

Dear Mr. Syah Alam

Warm Greetings from Grand serela setiabudhi

Thank you for being a our guest and it’s such a pleasure to know that you’ve had such a lovely time at our hotel, enjoying our Hotel facilities and our hospitality.

yes our hotel near by rumah mode , cimapelas factory outlet and any places tourism at dago or setiabudhi area

I look forward to welcoming you back and to enjoy another wonderful experience with us

Kindly regards,

Suci Hati
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

Last month I need to accompany my couple friend from KL for shopping vacation in Bandung with my wife.
We're really enjoying our stay in this hotel, fair price with excellent service.
All your crew/staff very friendly.

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank achill99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuciHatiSerelaHotel, General Manager at Grand Serela Setiabudhi, responded to this reviewResponded January 10, 2014

Greetings from Grand Serela Setiabudhi Hotel Bandung!

I am pleased to learn that you have had an enjoyable stay and that we contributed, to making your experience at Grand Serela Setiabudhi Bandung a pleasant and memorable one.

I look forward to the opportunity to welcoming you back to Grand Serela Setiabudhi Bandung in the near future.

With best regards,

Suci Hati
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

This is the first time for my family to stay at grand serela. It's woderful. All staffs were kind, helpfull. specially thanks to pak Tata for check in service, pak Yadi for wifi service, etc.

I will recommend this hotel to my colleague.


Thanks and regards

Dea

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Dea_hambali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuciHatiSerelaHotel, General Manager at Grand Serela Setiabudhi, responded to this reviewResponded January 6, 2014

Dear Mrs. Dea

Greetings from Grand Serela Setiabudhi

Thank you very much for your generous compliments and for taking the time to share your holiday experience. I am a very honored to have received such a positive review and it has been a pleasure to have you as our guest.
I have shared your kind comments to Pak Tata and Pak Yudi as a best sample for all team member, he delighted to hear that.

On behalf of all staff here, I look forward to the next opportunity of welcoming you back to our hotel in the near future

Our warmest regards,

Best regards,

Suci Hati
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bandung hotels
1.2 mi away
Banana Inn Hotel & Spa
Banana Inn Hotel & Spa
#15 of 232 in Bandung
704 reviews
0.2 mi away
HARRIS Hotel & Convention Ciumbuleuit
0.1 mi away
New Sany Rosa Hotel
New Sany Rosa Hotel
#122 of 232 in Bandung
83 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Regata hotel
Regata hotel
#5 of 232 in Bandung
1,068 reviews
0.4 mi away
Grand Tjokro Bandung
Grand Tjokro Bandung
#3 of 232 in Bandung
1,229 reviews
0.6 mi away
de JAVA Hotel
de JAVA Hotel
#45 of 232 in Bandung
241 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Serela Setiabudhi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Serela Setiabudhi

Address: Jln. Hegarmanah 9-15 | Near With Shoping Center Rumah Mode & Cihamplas Shoping Center, Bandung 40141, Indonesia (Formerly Grand Seriti Hotel)
Location: Indonesia > Java > West Java > Bandung
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Bandung
#31 Luxury Hotel in Bandung
#35 Spa Hotel in Bandung
Price Range: $46 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Serela Setiabudhi 4*
Number of rooms: 99
Official Description (provided by the hotel):
Grand Serela Setiabudhi Hotel is one of Member Kagum Group Hotel Management. Jl Hegarmanah 15-19 Bandung Eqquiped with 99 rooms, swimming pool and fitness center, massage and spa. Offers an intriguing experience trough out your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Otel, HotelQuickly, Cancelon and TripOnline SA so you can book your Grand Serela Setiabudhi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Seriti Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing