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“Grand Seriti”

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Grand Serela Setiabudhi
Ranked #55 of 231 Hotels in Bandung
Sydney
Level 5 Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Grand Seriti”
Reviewed August 23, 2013

It was a pleasure staying at this hotel. Staff are friendly, room was clean, bathroom was clean too. Stayed in the Suite room. received welcome drinks and hot towels while we wait to get into the room after check in. Breakfast was superb, loved the breakfast menu choices, they are pretty good. Close to shopping and quite centrally located and quiet

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HM5888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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445 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Any
English first
Bali, Indonesia
Level 5 Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 1, 2013

I stayed for one night before going overland to Jakarta the next morning, reception staff were very helpful and friendly. hotel was great and peaceful. room was clean. I had a great stay. unfortunately for one night was not enough to explore the area. special thanks to the General Manager Mr Adi for his generous and met me in early morning before leaving to Jakarta
and Pak Amas to accompany me to Jakarta. I will be back and stay again at Grand Seriti nex ttime

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ketut Gde P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
Level 4 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 10, 2013

what i like about this hotel is the location. Its location is not in a major street so there is no busy traffic, nearby a favorite shopping places in setiabudhi area (rumah mode) and the surrounding is an elite housing so would be nice just to walk around or do some jogging in the morning.
The hotel itself is just allright. we booked a Deluxe room from Agoda.com and got a good price. The check in was ok only a bit slow because when we checked in there were some people already in the queue. the staff was polite

the room that we had was quite big, i guess because it is located in a corner. the bed was ok, cleanliness was ok, the only thing was that the window is very small ( i think because of the construction of the corner room)

the lighting was enough, overall the room was nice. the only thing that i was not very happy was the towel, it smells and its not comfort because the towel feels very rough and very thin already. i would suggest the hotel management look into this to have a softer and newer towels for the room.

The pool was very small but quite enough for the hotel of this size.

the breakfast doesnt have many variety for western food but for indonesian is enough. the only thing is that they dont have any chilli sauce (indonesian style) and on the second day of breakfast they ran out of sausages for breakfast (for me this is not very good because sausages is very easy to find)

overall this hotel is ok, not so attracted with the room and the building and the service, but would like to come back because of its location

Room Tip: the corner room i think is bigger but in turn you have a smaller window
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tomy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, July 14, 2013
Dear Mr Tomy R,

Warmest regards from Bandung, a City of Fashion and Culinary,

First of all, thank you for staying with us and thank you as well to post your experiences to the TripAdvisor.

We are sorry for the inconvenience of the towels in the room. Our Management has ordered a new towels and we do hope in the near future the new towels are available.

Thank you for your good input and we wait your next visit to our hotel in the future.

With our best regards,

I Gede Nyoman Sapta Adi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
Reviewed July 10, 2013

We stayed for 4D3N at the Deluxe Room Grand Seriti Hotel from 7/7/2013.
We had very good service when we were fetched from the airport and the excellent service continued with the front desk, porter, engineering, housekeeping and restaurant.
We appreciate the initiative taken by the porter who walked down to the road junction to help us hail a cab.
After checking out, we were impressed by the initiative taken by the hotel management who had arranged for a complimentary Blue Bird taxi service to the airport when the hotel transport was not available.
Overall we had a very comfortable stay at Grand Seriti Hotel. Thank you very much for the exemplary service.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soonaileng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, July 14, 2013
Dear Mr/s Soonaileng,

First of all, thank you for choosing our hotel for your trip in Bandung.

We were happy to know that you were satisfied with our services and facilities and thank you as well to share your memorable experiences to the TripAdvisor.

We do hope that we will meet you again on your next visit to Bandung and we could extend our hospitality to you.

Once again thank you & best regards,

I Gede Nyoman Sapta Adi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 18, 2013

It's my second time stay in here. First was oke, this time i was a bit dissapointed.

I came with my husband & my 21mos toddler. There was a construction on site so i asked for a room that far from it to minimize the sound. And what they gave us was a room overlooking a wall! We have to turn the light on even in the morning since there was almost no sunlight came in.
We asked for changing room but they said there was no available room.

Overall the room is clean and quite a big size.
i love the location. It close to everywhere. There's Setiabudi Supermarket nearby which surprisingly sell lots of Korean food&snack and Chinese medicine.
The breakfast was oke. Lots of food variety.
On top of that, all the staff are friendly! Nice job :)

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, June 18, 2013
Dear Ms Debbie I,

Thank you for choosing Grand Seriti Boutique Hotel during your holiday in Bandung, and appreciated for posting your experiences to the TripAdvisor.

First of all, we are really sorry for the project which might bothering your stay. Once again sorry for inconvenience caused. For the time being we had small project in our lowest floor which we plan is going to be finished by this month.

The last but not at least, we do hope that you will come and stay with us again on your next visit to Bandung.

Once again than you.

Our warmest regards,

I Gede Nyoman Sapta Adi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level 5 Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed June 17, 2013

The room was comfortable, and so was the bathroom (marble finish). I think both lived up to one's expectation of a 3 to 4 star hotel that would suit families and couples, who do not want any hassle coming from staying in a budget quality rooms.
The air-conditioning however was not cool enough (we called engineering, but they did not seem to solve the problem), there was a renovation going on during our stay which caused mild nuisance at day time, and the quality of breakfast can definitely be improved. Overall, me and my wife were delighted with our stay, and we might consider the hotel again as a good option whenever we're in Bandung.

Room Tip: The hotel has two wings. Circulation may be confusing. Make sure you get a room that's easy to a...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Regawa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, June 18, 2013
Dear Mr Regawa P,

First of all, thank you for choosing Grand Seriti Boutique Hotel for your place to enjoy your holiday in Bandung and thank you as well to post your experiences to the TripAdvisor.

We are sorry for the inconvenience during your stay, yes..we did small project in our lowest floor which we plan will be finished by this month. Your other comment about your air conditioning have been coordinated to our engineering department to be fixed.

We really want to meet you again in the near future so that we could extend our hospitality to you and your family

Once again thank you

Out best regards,

I Gede Nyoman Sapta Adi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 15, 2013

Stay in grand seriti hotel for three days, overall are good. Walking distance to rumah mode (short-cut by passing throught setiabudi supermarket). Only one complaint for room bathtube, water leaking till cant taking bath, even making complaint with front desk but no repairment.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lcm260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, June 18, 2013
Dear Mr. Lcm260,

Thank you for choosing our hotel on your vacation in Bandung and appreciated that you've posted your experiences to the TripAdvisor.

First of all, we are really sorry for the inconvenience which happen during your stay and we have coordinated to our engineering department to fix up the bath tub.

We do expect that you will come and stay again with us on your next visit to Bandung.

With our warmest regards,

I Gede Nyoman Sapta Adi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Serela Setiabudhi

Property: Grand Serela Setiabudhi
Address: Jln. Hegarmanah 9-15 | Near With Shoping Center Rumah Mode & Cihamplas Shoping Center, Bandung 40141, Indonesia (Formerly Grand Seriti Hotel)
Location: Indonesia > Java > West Java > Bandung
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Bandung
#32 Spa Hotel in Bandung
#32 Luxury Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Serela Setiabudhi 4*
Number of rooms: 99
Official Description (provided by the hotel):
Grand Serela Setiabudhi Hotel is one of Member Kagum Group Hotel Management. Jl Hegarmanah 15-19 Bandung Eqquiped with 99 rooms, swimming pool and fitness center, massage and spa. Offers an intriguing experience trough out your stay. ... more   less 
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Also Known As:
Grand Seriti Hotel

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