We had to cancel due to circumstances totally beyond our control(Tiger Air pulled out from flying Australia - Bali) It would have cost us an extra AU$2000 for airfares with a different carrier which we could not afford with only three weeks until our trip was planned. Due to the strict cancellation policy, I asked the owner to clarify if we would qualify for a refund, they responded, and I quote "The booking cancellations is calculated by trip advisor. Probably they only charge you about $20 if I'm not wrong"
So I contacted trip advisor who responded, and I again quote "After the cancellation made by you we contacted the owner and asked if he agreed to wave the cancellation policy applied by her .
Unfortunately she refused to wave the cancellation policy and the 315.43 USD booking deposit (which includes a 132.57 USD booking fee*) are not going to be refunded."
So in a nutshell, the owner could have given us a refund minus the booking fee, but refused.......we rebooked our holiday for later in the year, as the flights are cheaper in low season and have now decided not to stay at this property....I urge you all to read cancellation policy before booking, it is a hard lesson to learn, on the plus side, we had a beautiful place booked in Lovina and the owner refunded us all $$$$$ paid........I will be leaving a positive review for that property.....Villa Namaste if you would like to know!!!
We stayed here for 2 nights. There are 4 studiotype double bedrooms, we had 2 rooms and we were the only one there and that made our stay much more comfortable. We basically had pool, kitchen and outside sitting area for ourselves.
The only thing that bothered us a little was the location. This place is located 5-20 minutes from the Ubud center by car.
Only thing we was little scared of were the little lizards they showed up st night and came to visit us to our room but we got used to them the second night since they are totally harmless.
There was a guy taking care of the pool and made us breakfast in the mornings.
I higly recommend:
This guy offered us a driver that could take us to the Ubud center to get something to eatthe day we arrived. He was really nice, even stayed with us for next 3 days, made a whole day trip to see Monkey forrest, temples and rice terraces. He took us the next day to Gunung Batur to our next accomodation, they he offered to come the next morning to pick us up and took us to sunrise hiking and after took us to our next hotel on the north. He always waited for us for as long as we wanted.
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