We stayed in 5 different places and this was the last hotel of our trip to Bali.
When we arrived our bags were pounced on, as they were unloaded from the taxi but noone stopped to say hello. For Bali this is very unusual and impolite. We were quite glad to see them again when we got to reception. As we got there we were brusquely told to wait, our room was still being cleaned. (It was 2:30 p.m.).
We said that we would like to have lunch as we waited, since we were very hungry after our long trip and were guided to the restaurant. However, we were never asked, what we wanted to eat and after a long frustrating wait we just walked out and into Ubud for our meal.
When we got back in the evening, we had to fill in a form for a meagre breakfast, including the time when we wanted to have it - sorry, but that was a no go. In the morning we were ready half an hour earlier but we were told off for not keeping to the right time and we didn't get anything before our designated time of 8:30, not even coffee or tea.
Our room had a view into the jungle on the river and was quite nice.
However, the bathroom: nothing nice here. It was ugly and very dirty, the floor of the shower covered in brown grime that formed a thick layer on the blue tiles. The heavy urine smell added discomfort and the grubby washbasin was in the room and had two taps, one hot that worked and one cold that did not work. We scalded our hands every time we washed them. We used drinking water to brush our teeth because we didn't want to burn our mouths too.
The air conditioning was supplied with a bucket and a towel on the floor directly underneath it to catch the stream of condense water. Repair was apparently not planned.
We asked for a car and driver to take us on a trip to the rice fields in Jatuliweh. We were considerably overcharged for this. At other hotels it had been the exact opposite: the managers had friends that they worked with and ensured that their customers got fair prices.
We were charged a ridiculous 30.000 IDR for each piece of Toast and Jam that we ordered as supplements to the ungenerous breakfast that was included.
We had a problem with our flight and asked to phone the airline. We were forwarned, that we would be charged for this. Since the charge was not negotiable beforehand, we decided just to drive to the airport and discuss things directly.
In all other instances we found the people of Bali kind, helpfull, smiling and sympathetic. In some places we were treated like long lost family friends (Alam Nusa on Lembongan) in others like VIPs (Batuh Belah at Tulamben). I would definately not recommend this place. If we hadn't payed in advance through our Agoda booking (relying on rave reviews, that we cannot endorse), we would have left after the first night. There are lots of much better places in Ubud.
- Official Description (provided by the hotel):
- Nestled within lush Balinese gardens, Ketut's Place boasts an outdoor pool and cosy rooms with a private terrace or balcony. It also offers 24-hour room service and free Wi-Fi in all areas. In-room massages can be arranged upon request. Ketut's Place is located in the peaceful town of Ubud, just 500 metres from Ubud Palace and Ubud Art Market. Monkey Forest is within 700 metres away, while it takes 5 minutes to drive to Tegalalang from the property. Ngurah Rai International Airport is a 1.5-Hour drive away. Cooled with a fan or air conditioning, the Balinese-inspired rooms are all equipped with a wardrobe. Views of the pool or greenery can be enjoyed from the private terrace or balcony, which is fitted with a seating area. En suite bathrooms come with a shower. On-site conveniences include vehicle rentals, airport pick-up arrangements and tour assistance. Cycling and hiking trips can also be arranged upon request, while luggage can be stored at the 24-hour front desk. Guests who drive enjoy free parking privileges. Serving local specialties, Ketut's Place also offers special diet menus. Breakfast can be enjoyed in the privacy of guestrooms. ... more less
- Reservation Options:
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- Also Known As:
- Ketut`s Place Hotel Ubud
- Ketuts Place Ubud
- Ketuts Place Hotel Ubud
- Ketut's Place Ubud, Bali