Do I need to explain more? Heaven sent. :)
Stayed with this awesome resort in May'12 and it surely is the best decision we have made for our entire trip to Bali. Service was excellent and personalized, with helpful and smiley staff (all of them!), food was awesome, villa was great.
From the point of reservation, the staff was extremely responsive and helpful to all our email enquires. Booking of the villa was done without any difficulty.
There was a slight disappointment when we arrived at Bali airport. We have arranged for hotel transfer and were expecting to see someone carrying a signage and waiting for us once we reach the airport, but we did not. Not even after 10 minutes. Our plane was delayed for approximately 10 minutes, however we have given our flight details to the hotel and thus, we have expected that they will know of the delay and would have waited for us. We were pretty panicky as it was our first time in Bali and we did not know what to do. Only after about 20 minutes of wait, when we were about to give up waiting and attempt to take a taxi to the resort, then we saw our driver arrive. Apparently his tardiness was attributed to the bad traffic (apparently it is really common in Bali).
Everything else was great after that. The vehicle for pickup was nice and spacious, cold towels and cold water were presented to us (exactly what we needed as the heat was unbearable) before driving off to the resort. The driver was really friendly too and did a small introduction of Bali as we drove.
Upon arrival, there was a pretty pink-colored cocktail waiting for us and checkin was done immediately, seated down at their lobby, unlike other hotels where you have to stand at the reception counter and wait for your turn. Our butler was at the side waiting for us patiently all the while, as we checkin and finishes our cocktail. As he brought us to our villa, he carefully pointed out and explained to us the various amenities around the resort.
Upon opening the doors to our villa, the first thing that caught my eye was the personalized note right in front of us, that says “Welcome home, XXXX”. I was extremely astounded by the space, the amenities, the lavish bed and yes, everything. My mouth popped open and I just could not close it. Our faithful butler continued introducing the villa to us, with a smile that never left his face. Huge private pool, two gazebos facing the pool, loungers for suntan, private garden and small pond surrounding the villa, sunken outdoor bathtub, different rooms for toilet and shower, another outdoor shower, amazingly huge and comfy bed, nice wooden desk, day bed. Chocolate in a nicely decorated birdcage. And you do not have to worry about privacy. Though enclosed and your privacy is definitely well-taken care of, you will not feel as if you have been neglected by the world. Love at first sight.
What’s really amazing about this place is that even though it is surrounded by loads of greens, there were no mosquitoes! There were insect repellents and all provided in the villa, however we did not feel any need to use them. Delightful.
Other amenities in the resort were awesome as well. Huge infinity pool, rice field right in the resort, awesome venue for breakfast that overlooks a huge ricefield, tasty food served at breakfast and tea-time, our in-room dining was great (and it was not really expensive), free-to-play pool table, gym, free internet access and free rental of DVDs and the movies on rental are not extremely outdated. Our villa was nicely turndown every evening.
What really surprised me and left a HUGE impression was the management/staff’s initiative to celebrate my birthday! We were checking out on the day of my birthday and we were having breakfast at the restaurant before checking out and I was pleasantly surprised when a few of the staff started singing a happy birthday song and walked towards our table, with a cake in their hand! It was not a big hoo-ha, but it was a really nice touch and it was extremely heartwarming. This was not a planned surprise, but totally on the accord of the resort. Though my name was spelled extremely wrong (lol), but it really was the icing on top. When checking out at the reception, the staff wished me a happy birthday too. It seemed as if everyone knew and they bothered to make it a point to make my day! No comments or notification was made to the hotel at all about my birthday. It really, really impressed both of us.
As much as I wish to keep this resort a hidden gem, it is certainly not to be missed. We will be back very, very soon.
Stay here! :)
- Official Description (provided by the hotel):
- Located on the verdant hillsides of Ubud, Ubud Village Resort & Spa is a perfect Balinese hideaway for romantic couples, honeymooners and families alike. Overlooking an expanse of gorgeous terraced rice paddies, Ubud Village Resort and Spa has a relaxing atmosphere throughout which is further enhanced by excellent service and guest amenities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with ACCOR, Travelocity, Expedia, Agoda, Hotels.com, Priceline, Booking.com, Cancelon, TripOnline SA, Hotwire and getaroom.com so you can book your The Ubud Village Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Ubud Village Resort And Spa
- The Ubud Village Hotel Ubud
- The Ubud Village Resort & Spa Bali