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“Nothing Short of Heaven Sent”

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The Ubud Village Resort & Spa
Ranked #30 of 199 Hotels in Ubud
Certificate of Excellence
Reviewed August 9, 2012

Do I need to explain more? Heaven sent. :)

Stayed with this awesome resort in May'12 and it surely is the best decision we have made for our entire trip to Bali. Service was excellent and personalized, with helpful and smiley staff (all of them!), food was awesome, villa was great.

From the point of reservation, the staff was extremely responsive and helpful to all our email enquires. Booking of the villa was done without any difficulty.

There was a slight disappointment when we arrived at Bali airport. We have arranged for hotel transfer and were expecting to see someone carrying a signage and waiting for us once we reach the airport, but we did not. Not even after 10 minutes. Our plane was delayed for approximately 10 minutes, however we have given our flight details to the hotel and thus, we have expected that they will know of the delay and would have waited for us. We were pretty panicky as it was our first time in Bali and we did not know what to do. Only after about 20 minutes of wait, when we were about to give up waiting and attempt to take a taxi to the resort, then we saw our driver arrive. Apparently his tardiness was attributed to the bad traffic (apparently it is really common in Bali).

Everything else was great after that. The vehicle for pickup was nice and spacious, cold towels and cold water were presented to us (exactly what we needed as the heat was unbearable) before driving off to the resort. The driver was really friendly too and did a small introduction of Bali as we drove.

Upon arrival, there was a pretty pink-colored cocktail waiting for us and checkin was done immediately, seated down at their lobby, unlike other hotels where you have to stand at the reception counter and wait for your turn. Our butler was at the side waiting for us patiently all the while, as we checkin and finishes our cocktail. As he brought us to our villa, he carefully pointed out and explained to us the various amenities around the resort.

Upon opening the doors to our villa, the first thing that caught my eye was the personalized note right in front of us, that says “Welcome home, XXXX”. I was extremely astounded by the space, the amenities, the lavish bed and yes, everything. My mouth popped open and I just could not close it. Our faithful butler continued introducing the villa to us, with a smile that never left his face. Huge private pool, two gazebos facing the pool, loungers for suntan, private garden and small pond surrounding the villa, sunken outdoor bathtub, different rooms for toilet and shower, another outdoor shower, amazingly huge and comfy bed, nice wooden desk, day bed. Chocolate in a nicely decorated birdcage. And you do not have to worry about privacy. Though enclosed and your privacy is definitely well-taken care of, you will not feel as if you have been neglected by the world. Love at first sight.

What’s really amazing about this place is that even though it is surrounded by loads of greens, there were no mosquitoes! There were insect repellents and all provided in the villa, however we did not feel any need to use them. Delightful.

Other amenities in the resort were awesome as well. Huge infinity pool, rice field right in the resort, awesome venue for breakfast that overlooks a huge ricefield, tasty food served at breakfast and tea-time, our in-room dining was great (and it was not really expensive), free-to-play pool table, gym, free internet access and free rental of DVDs and the movies on rental are not extremely outdated. Our villa was nicely turndown every evening.

What really surprised me and left a HUGE impression was the management/staff’s initiative to celebrate my birthday! We were checking out on the day of my birthday and we were having breakfast at the restaurant before checking out and I was pleasantly surprised when a few of the staff started singing a happy birthday song and walked towards our table, with a cake in their hand! It was not a big hoo-ha, but it was a really nice touch and it was extremely heartwarming. This was not a planned surprise, but totally on the accord of the resort. Though my name was spelled extremely wrong (lol), but it really was the icing on top. When checking out at the reception, the staff wished me a happy birthday too. It seemed as if everyone knew and they bothered to make it a point to make my day! No comments or notification was made to the hotel at all about my birthday. It really, really impressed both of us.

As much as I wish to keep this resort a hidden gem, it is certainly not to be missed. We will be back very, very soon.

Stay here! :)

  • Stayed: May 2012, traveled as a couple
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2  Thank Jeslyn_Chan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 8, 2012

This hotel is simply gorgeous. Upon arrival the lobby is stunning and the grounds are stupendous - with many rice fields, a magnificent pool that is really beyond description.

Our jaw dropped when we were shown to our very large, very magnificent villa with a private pool, out door cabana, outdoor tub and shower, and very beautiful bedroom and bathroom.

The staff were all so sweet and nice to us, and we indeed felt right at home. It was hard to leave.

It has been about a month since we were there; and I keep meaning to write something worthy of this place, but I run out of time. No matter, this place is amazing, read some of the other lengthier more descriptive reviews and then make a reservation. I have stayed in many four and five star hotels around the world and this ranks as one of the best. You will not be disappointed!

  • Stayed: July 2012, traveled as a couple
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1  Thank kristinehanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2012

Our stay at the Ubud Village Resort was wonderful! The villas are absolutely complete. Everything you may need and more is present, with some nice extra touches, such as an personalized welcome sign and fresh flowers on the bed every day. Our villa had an outside and inside shower, the most beautiful outside bathtub ever and you have your own private pool, sundeck, loungers and sunbed.
The resort itselfs is also amazing. Ricefields and pretty green gardens, suberp views and a huge infinity pool. The resort is located a short distence from the busy Ubud centre, but there is a free hotel shuttle service every hour. We used the shuttle very often and it is perfect. It is just a small minivan, but if there are to many people the hotel arranges an additional minivan with no problem.
The staff at the resort are very friendly and attentive. For example they always check the shuttle if you haven't forgotten anything. My wife is allergic to tropical fruit and she mentioned that once at breakfast. The following mornings all staff members remembered and brought her an adjusted fruit platter. The breakfast is really good by the way, with lots of choices.
So, to wrap it up, our advice, do not hesitate, stay here!

  • Stayed: July 2012, traveled as a couple
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Thank DA120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2012

Amazing, fantastic, wonderful and unbelievable!!
When shown our villa we felt as if we had won tattslotto! Here was this amazing villa with indoor and outdoor shows, beautiful sunken bath, huge kingsize bed, two double outdoor daybeds and our own pool! The bed was made to perfection and each night was turned down. The gardens were beautifully looked after and having breakfast whilst looking out over the rice fields was a magical experience. The staff were fantastic and when we first arrived, very late, there was a lovely punch given to us prior to going to our room. I had a brilliant massage - I was pampered and gently pummelled to perfection! Perhaps the only thing I would mention in the negative was the cultural dinner, the dancers were beautiful and it was lovely to watch. I think getting the audience up to dance on stage cheapens the whole night, perhaps just having photos taken with the dancers is enough.
I'd go back there in a heartbeat - thank you.

  • Stayed: July 2012, traveled as a couple
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Thank chrissy4244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

Came to this resort for our honeymoon. We arrive late in the evening and tired of the long journey. Once we reach the resort, we were greeted with a clean and spacious 'home'. The bath was prepared for us with flower petals and waiting for us to soothe our tiredness away..Love the separate bath area (outdoor & indoor), toilet and a private pool at our disposal. Not forgetting the fluffy pillows! Breakfast was freshly prepared instead of buffet spread. Restaurant has beautiful paddy fields and pool-facing. Tea break was prepared for guests too! Staff were friendly and helpful. Location is close to Ubud town with scheduled pick-up and drop-off provided by the resort. Recommended to anyone who wants to get out of the hustle-bustle of the city. We don't mind coming back again to this place.

  • Stayed: March 2012, traveled as a couple
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Thank syhor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2012

This was the most beautiful experience I could have wished for. Travelling alone with my two teenage children we had the most wonderful experience at this hotel. Our first impression was...WOW!! It was the finest attention to detail and excellent service that topped it off. After coming home of an evening, our beautiful villa was lit up to look like fairy land, our beds turned down with a "bed time story' awaiting us. Frangipanies were placed freshly on the stairs each day and we were always greeted with a smile from any staff member on the grounds.My only recommendation is that the photographs of this hotel on the website do not do it justice.

  • Stayed: July 2012, traveled with family
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1  Thank Margz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2012

We stayed here on our 3rd trip to Ubud back in December 2011.
Previously we stayed at Komaneka Bisma and The Purist.
We loved this resort, because of it's beautiful setting. The property is melting nicely with the rice-fields within the resort. We definitely enjoyed this much more than Bisma.

We stayed for 3 nights at the 1 bed villa. And it was really enjoyable.
We also love the nice big pool on the resort overlooking the rice-fields.

The restaurant was ok, breakfast was ok but nothing spectacular. The staff in this place however are really great people. Very warm and attentive, especially the staff in the restaurants and the afternoon tea. They even invited us to their staff end-of-year celebration. They also offer to look after our toddler so we can enjoy our afternoon tea.

It's not as contemporary as the Purist, it's more modern-traditional Balinese. The location is closer to the heart of Ubud compared to Purist/Bisma. Although you still need to grab a taxi to go to downtown ubud.

The size of the villa is bigger than both Purist's and Bisma's. Although not as nicely equipped with the latest tech as both of them (old TV, etc).

Overall we truly enjoyed our stay in this resort, and would love to come back again.

  • Stayed: December 2011, traveled with family
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Thank rendezvous_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ubud Village Resort & Spa

Address: Jl. Raya Nyuh Kuning Pengosekan, Ubud 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Business Hotel in Ubud
#12 Top resorts Hotel in Ubud
#18 Romantic Hotel in Ubud
#24 Spa Hotel in Ubud
#24 Family Hotel in Ubud
#25 Luxury Hotel in Ubud
Price Range: $198 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ubud Village Resort & Spa 4.5*
Number of rooms: 30
Official Description (provided by the hotel):
Located on the verdant hillsides of Ubud, Ubud Village Resort & Spa is a perfect Balinese hideaway for romantic couples, honeymooners and families alike. Overlooking an expanse of gorgeous terraced rice paddies, Ubud Village Resort and Spa has a relaxing atmosphere throughout which is further enhanced by excellent service and guest amenities. ... more   less 
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Also Known As:
The Ubud Village Resort And Spa
The Ubud Village Hotel Ubud
The Ubud Village Resort & Spa Bali

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