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Puri Saraswati Bungalows
Ranked #151 of 199 Hotels in Ubud
Certificate of Excellence
Reviewed September 1, 2012

Wanted to experience this one for a change. Staff unhelpful, room small and very average. Arrived around 7pm so dropped everything and went next door to Lotus Cafe for something to eat and drink. Only away for 40 minutes and came back to find our door open. I am very particular about locking our room. Someone had opened the room, fiddled about with our stuff and turned the air con off. Staff blamed us and said we left the door open. Then they came back with a group of Javanese women who apologized saying they thought it was their room. What a dreadful shambles. We were devastated that this could happen. Very bad experience.

Room Tip: Don"t know as we hi tailed out of there
  • Stayed: October 2011, traveled with friends
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2  Thank trippingtobali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 - 122 of 212 reviews

Reviewed August 17, 2012

We were placed in the Arjuna room at the rear of the complex. We found our room left open twice during our stay (afternoon and evening).

1. The male staff harass you to book tours, spa treatments and transport relentlessly: over breakfast (yes they stand there and stare at you) and on your arrival

2. The room we had was not able to be locked. The window had no lock at all and could easily be opened from the outside. The door is only "lockable" via padlock when you leave through worn old door handles: when you're in the room you have to use a plank of wood through a contraption at the rear of the door.

3. Sheets, Towels - are threadbare, with holes and tears.

4. Old blankets are horrible.

By day 2 both travelers had broken out in a rash from what we can only deduce was dust mites due to the lack of cleanliness in the room - the floors were mopped daily, that was about it. Dust centimeters high on the curtain rail and cupboards.

EXTREMELY OVERPRICED at $85USD a night: you can stay elsewhere nicer, cleaner and cheaper: try around Hanomen Rd.

Room Tip: Avoid the 'Arjuna' room at the rear of the complex at all costs! STAY SOMEWHERE ELSE
  • Stayed: July 2012, traveled with friends
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2  Thank Serenity M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

i got abeautiful room upstairs over looking the fire dance area, saving all 8 of us money, just like royalty and my friends got a wall for a view,
clean pool nice food, clean rooms, friendly staff ,, the dog is chained through the day but hecto runs free with his puppys at night when i was there, they also have a awesome orchid display near reception, accomodated our friend with only one leg, we will be back ,, only a short walk to nice restaurants big market and dirty duck were the rolling stones ate ,,, pics of mick and co on the wall .. just like fawlty towers superb food,

Room Tip: ask for one over looking the water palac upstairs .. stairs are steep and a bit dodgy after a few dr...
  • Stayed: December 2011, traveled with friends
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Thank Jill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

Puri is way overpriced for what it is. Yes it is in the Palace grounds but the bathroom was dirty and smelled mouldy. It is very noisy as there is a dance on next door every night. The worst thing is to have to walk past the Royal dog, a beautiful labrador, that is kept chained up in a cage except for a brief walk each day. He looks so depressed, is flea ridden and sleeps on a hard stone floor that is wet most of the time. He needs a good bath, a bed to sleep on and to be free to run around. Sad state for a good family.

Room Tip: Get a room at the back and don't pay extra for it.
  • Stayed: June 2012, traveled solo
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Thank carolyn650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

I last reviewed Puri Saraswati in 2008. I gave them the highest ratings at the time, my how four years changes things.

My wife, 3 children and I stayed in the same room as last time (the Kunti/Dharma twin rooms) and they were in pretty average shape. Cracked tiles, stained bed covers and generally run down. The staff at front desk were very pleasant, however a few staff seemed to really begrudge being at work the night we stayed.

A shame, because it really has beautiful gardens, wonderful location (it'd be hard to get more central, and there are performances every night only metres away at Lotus Pond) and a great vibe about the place. I do hope that with a bit of work, Puri comes back to the same standard we expected from last time.

Room Tip: Ask for one at the back, away from street noise, and less foot traffic out front.
  • Stayed: July 2012, traveled with family
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1  Thank miles_wa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2012

We loved our stay at Puri Saraswati.
The location is amazing. Next to the lovely Lotus Pond and the beautiful temple.
And very central too, close to everything.
We would definitely love to come back to stay here again.
The staff was all very very friendly and kind and helpful.
There is even a little pool there and a diminutive spa.
The rooms are not the most luxurious, but they are absolutely ok compared to the price and the location.
It was a great experience staying there and we can hardly wait to go back!

Stayed: July 2012, traveled as a couple
Thank Maya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2012

Very dirty hotel, dead insects on the floor, dust everywhere, no clean sheets with (pubic!!!) hair and nobody of the frontdeskstaff cares. The only thing there intrerested in is where you going and if you need transportation or if they can book something for you. They only want to make money. Till now the only negative experience with a hotel in Bali.

  • Stayed: June 2012
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2  Thank MikeVloe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Puri Saraswati Bungalows

Address: Main Road, Ubud, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Swimming Pool Airport Transportation
Hotel Style:
#35 Family Hotel in Ubud
Price Range: $48 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puri Saraswati Bungalows 3*
Number of rooms: 15
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Also Known As:
Puri Saraswati Bungalows Hotel Ubud
Puri Saraswati Hotel
Puri Saraswati Ubud
Puri Saraswati Bungalows Ubud, Bali

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