Lovely place- we booked as part as part of honeymoon. Recommend the Deluxe Awan rooms that have a really nice view over paddys. Clean, well appointed, The biggest double bed I've ever seen. Staff are really determined to be nice- we didn't find this overbearing like some people have appeared to. They were just keen to please. Breakfasts were good- not outstanding but as they were inclusive we can't complain. Probably the best thing is the on demand shuttle into Ubud, which you will need. It does shut down at 10 though, but you can get taxi's back for around £3.50 after that. Be aware that this is a getaway, there is nothing- no resturant, bar or anything else in the village- you need to go into Ubud for that. But if thats what you are up for it couldn't be much better

Our family of 4 stayed here for 4 nights in Deluxe Awan rooms overlooking the beautiful rice terraces from a balcony. Rooms huge and all 4 poster beds with tv/dvd/mini bar/tea-coffee facilities-breakfasts huge and great range to chose from and a lovely complimentary afternoon tea. Staff were so friendly and not overbearing at all but genuinely wanting to help out as much as possible-one morning our wake up call was slightly late and I was presented with a bouquet of flowers as an apology! The free shuttle service excellent and we used the bikes to go cycling around the surrounding villages and rice terraces. We used a driver from the hotel to visit the north and Lake Batur and he was superb. It was great to return to this beautiful peaceful place after the madness of central Ubud! Definitely would stay here again-hotel airport shuttle inexpensive too. Receptionist Siwi and Siru and Made (trainee waiter) were all lovely!