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“stuart and Alinta Ubud 2013” 5 of 5 bubbles
Review of Viceroy Bali

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Viceroy Bali
Ranked #2 of 192 Hotels in Ubud
Certificate of Excellence
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“stuart and Alinta Ubud 2013”
5 of 5 bubbles Reviewed April 23, 2013

This is an exceptional hotel/villa complex located only minutes from the centre of Ubud, in the tranquility and centre of rice paddies and overlooking the river banks and tropical landscape.
We spent 5 days here and could have stayed forever, superbly equipped villas,huge bathroom, great private pool, beautiful spa facilities and superb european and balinese food in an amazing restaurant and bar pavillion, complimented by the friendliest staff we have encountered, free and informative shuttles to and from any local shops, restaurants completed a perfect stay for a birthday and wedding anniversary.

Room Tip: all the villas are excellent, we stayed in TV2
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank stuart c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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958 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Broadbeach, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 16, 2013

Wonderful luxury Hotel just 10mins by courtesy transport into UBUD township.
Staff were friendly and helpful.
We spent 3 days just lazing around in our own Private Pool. Perfect place for a Honeymoon or as we celebrated our Wedding Anniversary. Complete Privacy from every room.
They still even have a turn down service with chocolates.
Highly recommend for that special getaway.
The breakfasts were superb!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

When it comes to a stunningly immaculate resort, coupled with breathtaking views, superior staff hospitality, and food that will leave you wanting more (even after you’re full) — The Viceroy (Ubud, Bali) ticks all the boxes — and beyond.
In April 2013, my wife and I spent our honeymoon in The Viceroy for four nights. After leaving, let’s just say we would have loved to have extended our stay for 40 nights (if only).

Resort – 10/10

Nestled in the lush forest mountains of Ubud this resort offers some of the most picture-perfect views a resort has to offer. The deluxe terrace villa (with a private infinity pool) is immensely luxurious and spacious. The highlight of the villa is the private infinity pool which overlooks the beautiful green valley.
If you’re not one to sleep-in during a holiday, make an exception because watching the sunrise on the mountain horizon will definitely leave you feeling entranced and in awe. It’s worth getting up early to see this spectacular occurrence. In the glorious dawn upon waking up, the sun rays luminously pierce through hazy fog and in to the lush palm trees.
In the evenings, the villas are very quiet so expect nothing less than a good night’s sleep. In fact it’s so quiet, you could hear a gecko crawling (not that that there were any in the room).
If getting around will be a major part of your stay, then the Viceroy conveniently offers a shuttle bus every fifteen minutes where a driver will take you downtown (or a desired destination around Ubud).

Service and people – 10/10

Friendliest people — ever! The hotel staff at Viceroy are extremely warm and kind-hearted. One thing that strikes you is the sincere welcoming feeling that staff provide you to such a degree, that it almost feels like they would move heaven and earth just to make sure that your needs are fulfilled. More so they certainly make you feel more though you are a family member rather than a travelling guest.
Another plus is that almost everybody speaks English (fluently), from the hotel staff to the local villagers of Ubud, which was certainly refreshing. The simplicity of having to deal with locals who can speak English – something many, many South East Asian resorts have lacked – was most certainly delightful to deal with.
When it comes to staff hospitality at Viceroy, the staff here are the definition of customer service.

Food (Cascades restaurant) – 10/10

Perfection. Elegant. Satisfying. Delicious. Delightful. Beautifully presented. These are just some of the words I could muster to describe the to-die-for food at the Viceroy’s award winning restaurant – The Cascades. The food at this restaurant is something to behold. The menu is divided in to two sections — lunch and dinner – both offering a mouth-watering selection of inviting entrée, main courses, and dessert. As a seafood buff, the highlights of this menu for me included lobster bisque and lobster mornay just to name a couple (see photos).
The Cascades also offers a generous range of cocktails and drinks that are indeed second to none. The highlight was the Smiling Margaret cocktail (named after the wonderful owner), and the reasonably priced 50-year-old Remy Martin Congac XO.
To get the most of the Cascades experience, a cocktail by the bar overlooking the sun setting upon the mountains with a Jazz pianist on the grand piano is definitely a must-do at this resort.

To Margaret, who made our stay here that extra bit special – thank you so much from the bottom of our hearts.

Room Tip: If possible try and book rooms closest to the Cascades restaurant (recommended). Although the trek...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank iAiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed April 5, 2013 via mobile

I arrived 2 days ahead of my wife and was immediately struck by the relaxed atmosphere. Within 12 hours of her arrival she also commented unprompted that the Viceroy was intoxifying n its relaxation and it was hard to think beyond just relaxing all day. Our free 2 hour session at Lembah Spa was wondrous, an eye opener even for my wife who knows her spas! The staff could not be more helpful or friendly, they are close to hand but not intrusive, extraordinarily polite and helpful. This was apparent even before my arrival in the efficient manner they took my reservation and answered all my questions. The rooms lack nothing and as a frequent business traveller it is rare to be able to say that. All the electrical outlets you could need, where they should be. Comprehensive information for guests. Superb shower and bath. Pool setup just right. Restaurant, truly fine dining, maybe a change in menu occasionally as after a week n seems monotonous and combined with seemingly v high prices for food and drink, will encourage guests to eat out more - but I did enjoy every mouthful and sip! It's not a cheap holiday, but worth it. Only other place that made me feel this good was Montra in Koh Samui. If management could persuade the farmer on the opposite side of the valley to remove the unsightly tin sheeting and other contraptions, the view would be even better.

Stayed April 2013, traveled as a couple
Helpful?
1 Thank mjlsManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

We have found the most beautiful location.
The Viceroy is set on a wonderfully lush hill side overlooking a valley with a waterfall and river running through it which is a beautiful aural experience. Surrounded by rice paddies and native forest. The owners run an impeccable establishment!
The spa facilities are first rate. The staff are very professional and knowledgeable.
The restaurant has a wonderful selection of food for breakfast, lunch & dinner. The staff are attentive & absolutely lovely. The views over the valley whilst having breakfast are such a stunning way to start the day.
We stayed in Vice Regal 1 room which has a massive king size bed, lovely outdoor patio/lounge area with a wrap around private pool and lawned terrace garden all over looking the adjacent hillside, covered in palms, banana trees and wild vegetation, with a little water fall dropping into the river below. Unbelievably beautiful!

Room Tip: Vice regal 1&2 are stunning,, having a thatched roof, you do tend to hear everything around you...
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  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lyonsong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 3, 2013 via mobile

An imaculate and beautiful collection of villas with the most attentive, kind and polite staff i have come across anywhere. We went for our honeymoon and they made us feel special from start to end. An incredible restaurant and bar to match the quality of the hotel.

Although not in everyones budget for a holiday, if you are looking for that special getaway nestled on the side of the valley overlooking the beautiful forrest, there isn't a place i would recommend more highly.

A massive thank you to all the staff that looked after us for our short stay there. We will be back for sure sometime soon.

Stayed March 2013, traveled as a couple
Helpful?
Thank Mohammad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
94 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed March 12, 2013

i traveled to bali with a friend and we split the responsibility of finding hotels. he booked us 2 nights at the viceroy. apparently there was some online deal but even so, it was $500US per night. i nearly passed out when i discovered the cost.

having said that, it was lovely. our room was huge with a small private pool and a deck overlooking a valley and rice paddies. we loved the room -- absolutely no problems with it. the staff at the hotel were delightful, and they drove us into town on a couple of occasions. they are pretty strict about dropping people off at one of two places -- yes, i understand that ubud is becoming a huge sprawling town but honestly it would be nice if they would extend this service to more of ubud. (we were there during the low season, not many hotel guests, and hotel cars seemingly always available).

the breakfast was awesome. you order a la carte but there did not appear to be a limit on how things you could order and everything was delicious. definitely some of the best food i ate in ubud.

so, stay here if you want a great memorable hotel and don't mind spending a small fortune. there are equally incredible but less costly options in ubud, though.

Stayed February 2013, traveled with friends
Helpful?
5 Thank lisach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Viceroy Bali

Property: Viceroy Bali
Address: Jln. Lanyahan, Br. Nagi, Ubud 80571, Indonesia
Phone Number:
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Ubud
#2 Luxury Hotel in Ubud
#3 Business Hotel in Ubud
#21 Romantic Hotel in Ubud
#42 Family Hotel in Ubud
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Viceroy Bali 5*
Number of rooms: 25
Official Description (provided by the hotel):
The Viceroy Bali recently won 'Best Boutique Honeymoon Hotel' in the world, it is a family owned and operated resort conveniently situated five minutes from the center of Ubud and features 25 luxuriously appointed one and two bedroom private pool villas, CasCades fine dining restaurant which serves French cuisine with an Asian twist and the Lembah spa which has a variety of traditional Balinese and international treatments. The Viceroy Bali is a sanctuary in paradise and offers complete privacy with breathtaking tropical valley views. ... more   less 
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Also Known As:
Viceroy Bali Ubud
Viceroy Bali Hotel Ubud

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