This would be a really nice small hotel with "a-family-run-place" atmosphere, on a good, central Ubud location... if it weren't for the staff who were neither friendly nor competent. We considered prolonging our 3 night stay for 3 additional nights, but the receptionist/manager wanted to charge us double the price we payed previously booking online. They weren't helpful with ordering taxis for us either. Prior to checking out they charged us double the price for laundry service with the excuse that we must had had an old price list in our room?! And this was although the laundry was 2 day too late!!!
The best thing about this hotel are the beautiful gardens and the great salt water infinity swimming pool overlooking the local rice fields!More