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The Payogan Villa Resort & Spa
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Reviews (610)
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All reviewsprivate pooloverlooking the valleybuggy servicemain poolbath and showerubud centregolf buggyfree shuttleour honeymoonrooms are hugebeautiful place to staynusa duabreakfast was includedwe loved our stayafternoon teawelcome drinkrice
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Reviewed May 27, 2012

We were welcomed by friendly and efficient staff. Accommodation was a beautifully comfortable, clean and well appointed room with a cannopied king size bed. The constant noise of running water from the river below was in keeping with the ambiance along with the views from the generous L verandah along the valley- just stunning. The semi outdoor bathroom was also well appointed. The pool villa unit in a walled setting was well utlised and private. The building utilised the local handicraft in the very high catherdral cealings of woven material. Activities were avaliable and the walk through the Rice fields is highly recommended thank you Wyan. A regular transfer service to Ubud centre and taxi for return if its too long between services was inexpensive. We enjoyed the breakfast which was eithr Al a cate or buffett, we also enjoyed the dinners. The overall experience was wonderful and all the staff friendly and obliging. Looking forward to our return.

Room Tip: Rooms above the river are beautiful- careful there is some building expansion, check where it is currently occuring
  • Stayed: May 2012, traveled as a couple
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2  Thank anetg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2012

It was a marvelous experience to stay at The Payogan once again after a 3 year absence.
Arriving late in the afternoon, and failing to have booked in advance, we walked in on a rainy afternoon and were cordially greeted by hotel staff. Wayan, of the senior reception staff, arranged a very reasonable rate for a "garden villa" for the first 2 nights, and a pre-determined rate for the remaining stay at one of the "pool villas," as the pool villa was not available for the first 2 nights, although an internet site did show it available earlier in the day.

We were fortunate enough, upon request, to have stayed at the same villa as before, and once there had the feeling of being "home" again.

Eventually, we extended our stay at the "Pool Villa" not just one, but 2 nights, especially at the friendly urging of "Dyan" at the reception who was very personable and professional.

There was another young lady at the reception, petite in frame, but with a warm and ingratiating charm. I cannot remember her name, but she was delightful.

We took an incredible liking to "Henni," also with the reception, and presumably senior staff member. Everyday, we enjoyed more and more, our spontaneous conversations with her, and her extremely relaxed and pleasant demeanor. It was Henni who arranged a discounted rate for our "extra nights", and made us really feel completely at home, and not as though we were just a guest at a hotel.

It is individuals such as Henni, and most of the staff at The Payogan, as well as the lovely grounds and overall serenity, that would make us come back again, and again.

The five stars rated is for the overall feeling of the resort and its staff, as a whole.

We look forward to seeing them and The Payogan in the future.

Room Tip: A pool villa, you will not be displeased.
  • Stayed: May 2012, traveled with family
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1  Thank Herb V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2012

This was a seriously beautiful hotel. We loved staying here! Our gorgeous villa had it's own private infinity pool that looked over the jungle (like right out of classic bali photographs!). The room was amazing, with beautiful marble everywhere. The bathroom had an open roof which meant you looked up to the sky (all stone & amazing!).
The grounds were amazing, staff fabulously helpful & a lot of the time we seemed to have the gorgeous pool all to ourselves! The photos on here don't really do it justice. We commented as we were admiring the view in our pool how expensive this would be if it was in Europe (or most other places in the world)!

Looking at some of the other reviews on this website, it's hard to believe they are talking about the same place! (I was a bit unsure when I booked last minute, what we were in for, due to some of the negative feedback..)

The only thing we didn't love was breakfast - but who cares, food in Bali is so cheap anyway!
Location is a short drive out of Ubud, but the hotel offered complementary shuttles into town & again, taxi's were easily arranged by the hotel & were inexpensive.

Stayed: June 2011, traveled as a couple
1  Thank josephine-simon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

This is a beautiful hotel in a lovely setting with extremely helpful staff. Our stay did not start on exactly the right foot as we expected our "two bedroom pool villa" to have two interconnected rooms - beware as they are not. They are a duplex style meaning the kids bedroom was going to be outside the main entrance and up a stairway to a separate keyed entrance. For us with 2 small children this would not work as we not hear our 18month old if he waked in the middle of the night as well as other security fears. The staff were very attentive to our concerns and this was clearly an owner issue but we felt the owners should not be allowed to rent this accommodation out if they were aware of the ages of our children (which they obviously were as we had a cot made up in the master bedroom - which meant leaving a 4 yr old alone which is also not acceptable in our opinion).

The staff and manager - ms henny - was great and we made do by using the separate dining room in our duplex as a second bedroom. While not ideal as we had to walk through this bit to get to the pool or out the front door, there were curtains on all sides that at least made privacy ok. And staff made up for the change with free dinner or spa treatments on each day of our stay.

A lovely place with great views, good breakfast, not too far from Ubud (50k and about 10 mins) just be aware if traveling with small children. By the way not all duplexes were like ours so may not be a solution for everyone. We were in room 203.

  • Stayed: March 2012, traveled with family
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3  Thank Selenial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2012

our very first visit to Bali and our first 4 nights we stayed at the Payogan. We had a one bedroom valley view pool villa. The villa was spotless, cleaning was done daily while we were having breakfast never saw them in the room. Privacy was respected while on our stay. Food was devine, we had room service 3 nights and just wonderful. Views over the valley we beautiful, outside bathroom captured views in all their splendid. We wish we stayed there the whole time now. Staff were friendly and chatty. JUst a wonderful experience.

Room Tip: go for the Valley View pool Villas, you wont be disapointed
  • Stayed: January 2012, traveled as a couple
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4  Thank Leonie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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