We booked this hotel after reading the reviews based on the location. The hotel itself is quite comfortable with large rooms & two swimming pools. Our disappointment began with checking in. They couldn't find our booking and left us standing at the desk not knowing what was going on. When they finally worked it out we were grunted at and ushered towards the room. This was really surprising as I have always experienced friendly, helpful service in Bali. We decided to explore the hotel grounds and stopped off at the restaurant by the pool for a cocktail. The two waiters were going about their day to day duties & completely ignored us. We finally approached one of them, who was obviously disgruntled that we had interrupted him but served us anyway. The lack of service continued throughout our stay. Although this hotel is clean & comfortable, the poor service let it down and I would definitely not stay here again. Also, a word of warning, do not stay here if you are scared of monkeys! Our room was next to the monkey forrest and in the morning we had about 30 monkeys on our balcony. This was an awesome experience, although was a little scary when the monkeys jumped on the tables at breakfast.
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- Also Known As:
- Heritage Champlung Sari Ubud
- Hotel Heritage Champlung Sari
- Champlung Sari Hotel Ubud, Bali