Just returned from a two-week stay at Uma Ubud, where I co-led a yoga retreat with a fellow teacher from Singapore. We had 45 retreat guests, and everyone loved the resort!
Service: The hallmark of a great resort, especially at the pricier levels. Guest Service Manager Marc offered helpful tips and ensured that everything went smoothly with our group. The entire staff was unerringly friendly and helpful, and many staff members remembered and referred to us by our names, even when we were simply walking around the resort. The room was discreetly refreshed twice-daily, and housekeeping was prompt when called. Drivers were always on hand for trips into Ubud town.
Accommodations: I stayed in a Garden Room, which was essentially a mini-villa, entered via a koi pond. Room was extra spacious, the King-size bed firm and super-comfortable, the indoor/outdoor bathroom a designer's tableau of black stone and bleached wood. Excellent Como Shambhala toiletries products! Everything was subtly beautiful and functional, though a brighter desk lamp would have been helpful for work matters. I also visited a Terrace Room, which is technically the lowest room category. Its terrace had an open view, which I ultimately preferred to the more enclosed feeling of the Garden Room. Still, no complaints for style or comfort in either room. If you need to be insulated in an A/C-blasting room and have absolutely no contact with bugs or geckos, this is not the place for you. The resort does its best to ward off mosquitoes and other creepy-crawlies -- even offering bug repellent in the rooms -- but it stays true to the Balinese way of indoor/outdoor living, celebrating rather than denying the gorgeous nature all around it.
Food: Kemiri, the main restaurant, is dramatically situated next to a large koi pond. Staff was unfailingly friendly and helpful, even if a few breakfast orders occasionally got lost in the shuffle (largely due to the size of our retreat group). Special requests were graciously and generously honored, unlike some expensive resorts which try to nickel-and-dime guests for every extra item. I loved the coconut pancakes, and the laksa for more savory flavor. Food was a nice selection of Western and Indonesian, and there was something tasty for every diet. More casual dining was offered at the poolside bar/lounge, which was a wonderful place to gather for drinks, snacks, and full meals. Waitstaff would bring portable eating trays, making dining both convenient and comfortable. While there were certainly cheaper places to eat near the resort and further in town, the Uma prices were still reasonable enough to eat in-house a few nights.
Leisure: Part of the Como Shambhala spa/resort group, Uma is perfect for wellness programs/retreats, or for anyone who enjoys a chic detox refuge. The two yoga studios had gorgeous views, and were fully outfitted for hardcore yogis -- all the props available. One of the studios overlooked the resort's gorgeous infinity pool, which was more than long enough to satisfy the swimmers in our group. I didn't try any of the spa treatments, though the treatment rooms looked peaceful and clean. I also didn't try the steam room, for which you must apparently alert the staff about 15 mins prior to turn on the steam. (Not sure why anyone needs a steam in a steamy climate!). A small gym offers cardio equipment and some light free weights, i.e., not a place for serious bodybuilders.
Overall Style: Chic, minimal yet warm, casually luxurious, a good blend of indoor/outdoor, taking full advantage of Ubud's lush greenery. Exceptional attention to details; every corner of the resort offers a fresh visual surprise. White/gray/tawny palette is calming, especially in contrast with the beautiful and colorful gardens.
Clientele: Younger to middle-aged couples, mostly straight but some gay, European/Western/Singaporean/HK. Best for couples and singles, though some guests brought young children. Generally fit clientele, which is helpful to climb the fair number of stairs throughout the multi-level property.
Summary: While there are many beautiful upscale resorts in the Ubud area -- including Uma's sister property the Como Shambhala Estate in Ubud -- this resort stands out for its hip-chic vibe and exceptional yoga/wellness facilities, which make is such a FANTASTIC VALUE. It's an extremely well-run resort, and they get the important things right. Would be thrilled to return as a solo guest or for another yoga retreat.
- Official Description (provided by the hotel):
- Uma by COMO, Ubud is located in central Bali, close to the cultural hub of Ubud with tropical views of temples, rice paddies and the Tjampuhan Valley. The resort’s contemporary Asiatic design is pared down to ensure sunshine flows through interiors, from bedrooms to cooling plunge pools. Kemiri restaurant boasts world-class, healthful cuisine, created with fresh local ingredients, subtle spicing and distinct Balinese flavours. A signature COMO Shambhala Retreat, replete with a range of holistic wellness therapies, help to nurture and relax, while cultural activities, such as visits to artisans, are complemented by a range of outdoor pursuits, including white-water rafting, mountain biking and trekking. ... more less
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- Also Known As:
- Uma Ubud Hotel Ubud
- Uma Hotel Ubud
- Uma Resort Ubud
- COMO Uma Ubud Bali