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“Amazing hotel and excellent service”

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The Mansion Resort Hotel & Spa
Ranked #68 of 199 Hotels in Ubud
Certificate of Excellence
Reviewed September 14, 2013

This hotel couldn't be more gorgeous. I had been worried that we might be disappointed due to not being on the beach; however, not to worry - this property is amazing. It has numerous pools, winding paths, plants, flowers and greenery. The rooms are very clean, and due to the fact that we had two villas, we had our own private pool and an outside bathtub, which the kids loved. The staff was gracious and extremely helpful, and although always available, they remained inconspicuous. The manager was at the front desk every day and everything ran very smoothly. I highly recommend this hotel and will most certainly stay there again on our next trip to Bali.

  • Stayed: August 2013, traveled with family
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2  Thank DDT4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 13, 2013

Grounds: Gorgeous. Lush, green, manicured, water-filled. The reception building was grand and decorated with trinkets, pictures and statues.
Rooms: We asked to change rooms after the first night due to no wifi access in our original room. We were so glad we did! We ended up in the Safari room, which was spacious, private and beautiful. So much nicer than our original room, which was small and nice, but didn't feel luxurious. (It was one of the deluxe rooms along a small canal with a canoe.) Changing rooms definitely made our stay - without it I don't think we would have enjoyed ourselves nearly as much. We actually wanted to spend time in the new room!
Pool: Great. There were several pools at the resort, but we used the one with infinity edges with poolside food and drinks service. Amazing - loved being able to sunbake on day beds or recliners, then swim, then sunbake, then order cocktails, then swim, then order lunch, etc.
Location: Close enough to town, but not completely central - we needed transport to get in to town. This was fine, as the resort had a free shuttle running at various times throughout the day/night. A taxi one way was $5.
Service: Very good, nothing really to fault, however the staff were a little more reserved than some other places we stayed. Service was always prompt, polite and very professional.

Stayed: September 2013, traveled as a couple
1  Thank LG832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

Just got back from dinner at The Mansion where my Dad is staying. Staff very friendly but found the hotel weird. Ramshackle layout, over the top, gawdy decor and the room layout was weird too. Dad was staying there on a deal and that is the only reason you would stay there. The food was the most expensive I have ever had in Bali (we've been visiting for almost 40 years) and the worst!! The grounds are lovely, loads of ponds but spoiled with all the weird decor. Hardly any guests and it was like they couldn't afford to turn half the lights on. Hundreds of better options in lovely Ubud.

  • Stayed: September 2013, traveled with family
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Thank tintin13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

On our honeymoon we wanted a romantic and special stay.. We had the most memorable time at The Mansion!!

We stayed in the Rose Wood Pool Villa and it was fantastic. A huge bath, bed, gazebo and outside deck where we ate a couple of meals. The private plunge pool was a really nice feature, as was the semi outdoor bath filled with frangipani flowers and rose petals on arrival.

Freshly cooked breakfast was superb. Dinner was as good, service perfect. We had The Royal Rijstafel, try it, its made me feel as a queen, and the set up for Candle light dinner was amazing! The many pools, ponds, sitting area were picturesque & relaxing.

Would recommend it to anyone staying in Ubud

Thanks everyone at The Mansion for starting our honeymoon on a fantastic note!!!!

  • Stayed: September 2013, traveled as a couple
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Thank Julia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

We spent 4 nights at The Mansion and it was superb. From the moment of arrival until our departure, the management and staff went out of their way to be helpful and friendly.

The resort is nice and quiet, as it is about a 5 minute drive from the centre of Ubud. Getting to and from the town centre is easy - the resort's shuttle service leaves every two hour, and it was very convenient. There are four main pools. They are all great, and we enjoyed plenty of relaxing time on the sun beds.

We had a one bedroom private pool villa, and it was immaculate.we wished we could stay there forever.

The resort staff were excellent at alleviating any concerns we had. The spa was also great, well worth a try.

We will definitely return, what a great place.

Room Tip: Pool Villa with semi outdoor bathtub... WOW!
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  • Stayed: September 2013, traveled as a couple
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Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

We stayed 3 nights at the Mansion and we had a great time. We were planning to stay for 3 days in Ubud and looked for a clean, well furnished hotel in the near of Ubud. And we found the Mansion. The resort has a wonderful architecture is well maintained and there are 4 different pools available. All pools were clean and we relaxed very well after a long day. The service was helpful very friendly and always smiling. Never had that such a professional and friendly service before.
The room was big and all clean. But the bathroom was incredible. The inner architecture was great. The bathtub was big and the rainforest shower relaxing.
I read sk.e reviews from other guest before we booked the room. They often mentioned that everything is a bit run down. It is not true. That's the charme of this hotrl.
The breakfast was good. Unfortunately the asian foot was not that warm as expected.
The free shuttle service works fine. It might be good if there was one bus after 9pm.
We will come back to this beatiful place for combining culture and relaxing.

  • Stayed: September 2013, traveled as a couple
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1  Thank Mattxyz87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

The Mansion is a superbe hotel with exceptional service. We stayed for five nights and felt very well pampered. The staff were friendly and extremely helpful. The breakfasts are huge and delicious. The grounds are very beautiful, with many swimming pools, very quiet atmosphere. My room was within a nice little coumpound, large and clean. Bathroom was very big. I will tell all my friends to go there if they stay in Ubud.

Room Tip: Waterlily is a large beautiful bedroom, living room area and large bathroom.
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  • Stayed: August 2013, traveled as a couple
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Thank Temistemis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mansion Resort Hotel & Spa

Address: Jl. Penestanan, Sayan, Ubud 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#33 Family Hotel in Ubud
#44 Romantic Hotel in Ubud
#52 Luxury Hotel in Ubud
#59 Spa Hotel in Ubud
Price Range: $68 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mansion Resort Hotel & Spa 5*
Number of rooms: 165
Official Description (provided by the hotel):
The Mansion Hotel & Spa is one of Bali's rare gems. Set in a tropical lush green park estate, it offers outstanding hospitality and the extensive facilities of a luxury resort. The Mansion is a registered five stars luxury hotel. The Mansion is situated in the artist community of Penestanan on the Sayan Ridge just a few minutes drive from the centre of Ubud, the island's cultural centre. The Mansion Resort has been nominated by the prestigious Conde Nast Traveler as the World's 100 Best New Hotel, 2004 Hot List, is selected by Luxury Group since 2006, and is choosen by National Geographic Traveler Indonesia as one of 20 favourite hotels, may 2010. Hotels were chosen throughout Indonesia based on the following criteria: service; unique hotel personality; environment and social awareness; online booking facilities; architecture and views; safety and security; value for money. Heaven & Earth Spa at The Mansion Resort has been awarded by the prestigious "World Luxury Spa Awards" as "Best Luxury Hotel Spa - Country Winner 2011" and "Best Luxury Medical Spa - Country Winner 2012" , and was recently selected by Conde Nast Johansens 2013 in its epicurean collection of Luxury Spa. Experience the ultimate in massage and healing rituals at Heaven & Earth, The Mansion's celebrated spa facility. Treatments are drawn from the most traditional therapies to the most comprehensive selection of modern medical spa therapies to rekindle your Body, Health, Beauty, Mind & Senses. Guests at The Mansion can enjoy a unique culinary experience reminiscent of classic dining ambiance. In an ornate setting, perfect for celebrating a special occasion or important announcement, dining at The Mansion offers the ultimate in ambience, service and attention to detail. At Indochine, savour the unique combination of Asian & Continental nouvelle cuisine, an ideal location for a select dinner or gathering. Cafe La Terrace offers a casual menu in an airy conservatory, decorated with an impressive array of art selected from The Mansion's private collection.Sia Pacific region. ... more   less 
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Also Known As:
The Mansion Resort Hotel And Spa
The Mansion Hotel Ubud
Mansion Hotel Ubud
The Mansion Resort Hotel & Spa Ubud, Bali

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