We stayed at the mansion for 5 nights , we booked a two bedroom villa and when we arrived we were given a studio that you share the living area with another guest as we were tired and had a baby with us we stayed here in the 1st nite.
They did move us to a 2 br villa the following morning however made no apologies for the error.
The rest of the stay was ok , but there are a lot of areas that can be improved,dishes left pool side for 2 days,not enough towels in the rooms, bath and shower didn't drain,the staff were very friendly and they do the best they can.
Breakfast was boarding school quality and not the quality of a 5 star.
Would not stay here again , and I think there is better quality out there in Prices are high for everything , we opted to get delivery for some meals.
3 Star quality.
- Official Description (provided by the hotel):
- The Mansion Hotel & Spa is one of Bali's rare gems. Set in a tropical lush green park estate, it offers outstanding hospitality and the extensive facilities of a luxury resort. The Mansion is a registered five stars luxury hotel. The Mansion is situated in the artist community of Penestanan on the Sayan Ridge just a few minutes drive from the centre of Ubud, the island's cultural centre. The Mansion Resort has been nominated by the prestigious Conde Nast Traveler as the World's 100 Best New Hotel, 2004 Hot List, is selected by Luxury Group since 2006, and is choosen by National Geographic Traveler Indonesia as one of 20 favourite hotels, may 2010. Hotels were chosen throughout Indonesia based on the following criteria: service; unique hotel personality; environment and social awareness; online booking facilities; architecture and views; safety and security; value for money. Heaven & Earth Spa at The Mansion Resort has been awarded by the prestigious "World Luxury Spa Awards" as "Best Luxury Hotel Spa - Country Winner 2011" and "Best Luxury Medical Spa - Country Winner 2012" , and was recently selected by Conde Nast Johansens 2013 in its epicurean collection of Luxury Spa. Experience the ultimate in massage and healing rituals at Heaven & Earth, The Mansion's celebrated spa facility. Treatments are drawn from the most traditional therapies to the most comprehensive selection of modern medical spa therapies to rekindle your Body, Health, Beauty, Mind & Senses. Guests at The Mansion can enjoy a unique culinary experience reminiscent of classic dining ambiance. In an ornate setting, perfect for celebrating a special occasion or important announcement, dining at The Mansion offers the ultimate in ambience, service and attention to detail. At Indochine, savour the unique combination of Asian & Continental nouvelle cuisine, an ideal location for a select dinner or gathering. Cafe La Terrace offers a casual menu in an airy conservatory, decorated with an impressive array of art selected from The Mansion's private collection.Sia Pacific region. ... more less
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- Also Known As:
- The Mansion Hotel Ubud
- The Mansion Resort Hotel And Spa
- Mansion Hotel Ubud
- The Mansion Resort Hotel & Spa Ubud, Bali