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“Excellent” 5 of 5 bubbles
Review of Restaurant Uma Cucina

Restaurant Uma Cucina
Ranked #18 of 714 Restaurants in Ubud
Certificate of Excellence
Price range: $11 - $45
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Special occasions, Bar scene, Kids, Romantic, Large groups
Dining options: Brunch, Dinner, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Valet Parking, Validated Parking, Waitstaff, Wine and Beer
Description: Uma Cucina is an Italian-inspired restaurant and lounge bar at Uma by COMO, Ubud. Informal and convivial, with outdoor terraces and a large communal dining table at the heart of the space, Uma Cucina reflects the homely 'kitchen' spirit behind its name ('cucina' means kitchen in Italian).Menus are strong on fresh, locally-sourced produce and the flavours of Italy. Seasonal vegetables, seafood and slow-cooked meats are rendered in colourful, easygoing options, perfect for sharing with friends. House specialities include handmade pastas, cheeses and sausages, woodfired pizzas and breads, as well as classic Italian gelatos and granitas.
Porto
Level Contributor
489 reviews
348 restaurant reviews
common_n_restaurant_reviews_1bd8 165 helpful votes
“Excellent”
5 of 5 bubbles Reviewed August 19, 2014

We stay at Uma by Como and one night went to this Italian restaurant. Perfect food. We were lucky to have Jazz night as well.

Visited August 2014
Helpful?
Thank JoseSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmaCucina_Management, Restaurant Manager at Restaurant Uma Cucina, responded to this review, October 19, 2014
Dear Jose,

thank you for your recent visit to Uma Cucina during your stay at Uma by COMO and the time to post a 5 Star review on Tripadvisor.com.

We are glad to learn that you enjoyed our weekly live performance every Saturday night and of course our delicious rustic Italian food. For your information our live music has been extended until end of December with a great performance every Saturday night from 7.30pm onwards. So if your travel brings you back to Ubud on a Saturday night we would be happy to welcome you back.

Kind regards,

Uma Cucina Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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501 reviews from our community

Visitor rating
    369
    99
    20
    10
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
NYC
Level Contributor
186 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 105 helpful votes
“Superb!”
5 of 5 bubbles Reviewed August 17, 2014

Located just a few minutes off Ubud Central is the delightful Uma Cucina, in the Uma COMO hotel. It is a relative new comer and was highly recommended by the concierge at the Four Seasons.
Normally, I do not like having continental food in Asia. I must say that Uma Cucina blew us away. Authentic, absolutely delicious and well crafted would be my comments. The vibe is casual yet chic. We sat down for dinner around 6, wanting to enjoy the last bits of day light. Lunch would also be a great choice. We were the first ones there but we didn't care! The waiter explained the menu carefully. When asked for a recommendation, he mentioned the slow roasted suckling pig with a crispy skin, which was just about done.
We ordered a round of great cocktails and the following: starters- burrata with beets, misto fritto including a zucchini flower, char grilled squid (all excellent); pizza quattro formaggi, parpadelle with rabbit ragu, slow roasted pork belly. The pizza was outstanding, not only for Asia but anywhere in the world, and the slow roasted pork belly was out of this world. We noticed a slightly long wait between the starters and entrees. When they were brought, our waiter apologized and it was because they were waiting for the pig to cool! I have had many many roasted pigs in my life and this HAS to be one of the best. We ended the night with a chocolate dessert to share, which lived up to the rest of the meal.
As incentive, the Uma gave us a complimentary ride home to our hotel. For this level Italian, it would be a matter of time before reservations become impossible at Uma Cucina. So come, come now!

  • Visited August 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmaCucina_Management, Restaurant Manager at Restaurant Uma Cucina, responded to this review, October 19, 2014
Dear Jenny,

We can not thank you enough for posting this wonderful detailed review on your recent dining experience with us!

We are delighted to hear that from the moment you stepped into our restaurant until your departure with our complimentary transport service you enjoyed all elements of a great dining experience.

You can rest assured that our team will be thrilled to hear about your fabulous comments related to our service and food.

The entire team is looking forward to welcome you back soon for another fantastic dinner or lunch experience at Uma Cucina.

Kind regards,

Uma Cucina Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Food is ok, but the service.....”
3 of 5 bubbles Reviewed August 16, 2014

Have been there yesterday after arriving in Bali for a late dinner. We had just some pizza and pasta, both was really good. The ambience was also nice, especially because of the live music. The only disappointing point was the service, because when the young lady came to the table she put on a big smile and when she turned around she immediately became a contemptuous look, and we felt very uncomfortable because of this. So if you want to have a nice Italian meal, than this is a good place, but don't expect a warm welcome or anything that comes from the heart......

  • Visited August 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Emma275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmaCucina_Management, Restaurant Manager at Restaurant Uma Cucina, responded to this review, October 19, 2014
Dear Emma,

Thank you very much for taking the time to share your dining experience at Uma Cucina on Trip Advisor.

We are glad to hear that you enjoyed the pizza as well as your pasta and thank you very much for recommending us to the TripAdvisor community for an authentic Italian dinner or lunch.

At the same time we regret to read your comment that our service did not meet your expectations and it is a big concern to us. The service that you received is definitely not indicative of our usual professional and personalized service at Uma Cucina. Out utmost intention is to deliver a warm welcome to all our guests and I can only apologize at this stage that in this case your waitress did not show the smile and warmth you can expect of any good restaurant team. Sometimes, as hard as everyone of us try, things don't work out perfect as we are all human, but there is always something we are able to learn and do better in the future. Please rest assure that we have reviewed your comment with our team in order to ensure that the highest level of service to be delivered to all our esteemed guest.

Please feel free to contact us directly at dining.uma.ubud@comohotels.com if your travel brings you back to Ubud. We would be happy to proof you that we can provide a much better service.

Kind regards,

Uma Cucina Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
144 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
“Superb!”
5 of 5 bubbles Reviewed August 14, 2014

Really an excellent restaurant. Great offering on the menu, prepared with a unique flair.
Wonderful staff as well!

Visited August 2014
Helpful?
Thank DZEBORAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmaCucina_Management, Restaurant Manager at Restaurant Uma Cucina, responded to this review, October 19, 2014
Dear DZEBORAH,

thank you so much for your superb comments about Uma Cucina. We are delighted to hear that you had a wonderful time with us enjoying in particular the flair of our restaurant.

Your review will surely encourage us to continue our efforts for service excellence and creating a unique dining experience for all our guests.

Best regards,

Uma Cucina Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Timbuktu, Mali
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Poor service left a bad taste in our palettes”
2 of 5 bubbles Reviewed August 12, 2014

Uma Cucina has a lot of positive reviews so we must have been unlucky in the server we received this evening. I just came back from a birthday dinner with my partner and was disappointed after having high expectations from other Trip Advisor Reviews. Our main waiter was unsmiling, unfriendly, and even seemed arrogant. The steak was okay, but we had to send it back to be cooked more. The appetizer was creative and delicious - recommend the rice balls with braised beef and olive tapenade. Our main waiter though left such a bad taste that I left the restaurant unsatisfied with the dining experience.

  • Visited August 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank JuniperTree10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmaCucina_Management, Restaurant Manager at Restaurant Uma Cucina, responded to this review, October 19, 2014
Dear JuniperTree10,

First of all we would like to thank you for posting a review of your recent dining experience with us on TripAdvisor.

Every comment, positive or negative, will help us to improve our services at Uma Cucina. In this case we are happy to read that you found our appetizers to be creative and delicious.
However at the same time we are of course very concerned about your comments in regards to our service.
The service that you received was indeed unsatisfactory and we can fully understand how this would have let to your initial frustration. It is definitely not indicative of our usual professional service at Uma Cucina and we can only apologies at this time for your negative experience. Leaving a "bad taste on your palettes", especially during a birthday dinner, is definitely not something we intend to do and leaves all of us disappointed. We have shared your negative comment with the entire service team in order to ensure that we always provide a service with a smile.

As you have said Uma Cucina received a lot of positive reviews throughout the year and we do hope that if you return to Ubud we can show you the real warm service we normally provide. Please feel free to contact us directly at dining.uma.ubud@comohotels.com if you wish to share any more feedback in regards to your dining experience.

Kind regards,

Uma Cucina Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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