My fiancee recently booked a one bedroom villa with private pool for 2 nights over there. First of all, the map was wrong so when we get there with a taxi we were in the wrong place (a house with few rooms situated in middle of nowhere which belongs to the same owner, the villas are situated in another place!).
Not to mention we were very tired (woke up at 2 am that day because we had the Mont Batur trekking which was tough, back at 10 am in our previous hotel and the night before I got my leg injured) and starving we just wanted a good shower, food and sleep! Well we had to wait an hour before someone picking us up in order to get to the right place, the young receptionist couldn't speak English and couldn't understand the whole situation. Moreover, there was no way we would book ourselves a taxi (you have to walk a bit, cars aren't able to get there) and pay for it! She did numerous calls for nothing (after telling her to do so), I asked finally my bf to use his mobile phone and ring the place again as we start both losing our tempered ... We did well as the other lady said something to that young woman and finally the taxi was there (I asked him how long he have been there he said "15 mnt" in fact he wasn't able to reach that little girl!).
Anyway, we arrived over there no apologies nothing they straight asked for our passport and then showed us the "villa" (number 3 next to the reception) well there were 2 bedroom with its own bathroom (and a shared kitchen which was dirty!), one upstairs and one downstairs we found it weird that there were 2 bedrooms (we will understand later why 2 bedrooms)! We got the one upstairs you have a nice balcony (not a nice view though) but little/very cheap furniture and TV ?! The room itself wasn't cleaned (have a look under the bed, inside the armchair etc. you will see nice things), mattress and pillow too hard for us, cheap wood furniture, no safe, no hairdryer, hangdoors are even starting to break, humidity in the bathroom (no windows), water flood around the toilet, no shower/shampoo gel no amenities, 2 towels only etc. one word NIGHTMARE !! We had a big row with my fiancee, we were so disappointed and we regretted leaving our previous accommodation.
Anyway, room not cleaned the following day (so don't expect the twice daily cleaning if they aren't able to do once a day), no towels for the pool, no breakfast, wifi not working, we also took our money with us the day of the check out because we couldn't trust them (we let our stuff at the reception as we had a cycling tour from 7.30 am until 4 pm). Oh yes the previous night before our departure when we went back to our "villa" we had the big surprise to have some guests in the swimming pool so NO it isn't a private pool as we booked actually there were new residents accommodated in the bedroom downstairs ... Also be prepared to be awake around 5.30 and 7 am due to the temple situated opposite to the villas plus the "curtains" that let all the day light coming inside your room !!
Therefore, avoid that place instead of experiencing a wonderful stay you will have an awful one !!
Btw, you really need a motorbike or a renting car it is far away from UBUD centre (15-20 mnt by motorbike).
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and HostelWorld so you can book your Bali Suksma Villa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Bali Suksma Villa Ubud