From the original booking to leaving, Atsu, Wendy and all their staff made our stay absolutely perfect. Not only was the villa decorated and presented beautifully it was always kept clean and open to breathe peace.
Illou's food was brilliant, always tasty, fresh and full of flavour.
In fact all the staff were extremely helpful and friendly and always so happy.
We will especially miss Zero the dog.
We will most definitely back this year, it will be hard to ever come close to levelling this holiday and setting. Thank you so so much. Justin and Lauren.
We stayed in a lot villas in Bali, but Shamballa is the best of all. Not only because of the extraordinary villa, especially of the team. All the small details on the table, the flowers in the house, the wonderful smell everywhere is unbelievable great. We stayed for the second time and can't wait to be back. Thank you so much for all your warm heartening being.
Everything about our stay at Shamballa Residence this past month was superlative. From the fabulously decorated Villa to the incomparable pampering of Gusti, Ilu and Wayan, we couldn't have asked for anything more to make our second trip to Bali remarkable. Gusti's handling of a surprise Birthday dinner for my friend was a memory to be cherished. Ilu's hospitality made us feel totally welcomed. We have had quite a number of private drivers in our past travels but Wayan's proficiency behind the wheel through the narrow streets of Bali (and to our eyes--the "wrong" side of the road) made us feel safe--coupled with his humor and great attitude. My husband actually learned a few Balinese/Indonesian words from him and my hubby still remembers them 3 weeks later.
We loved Shamballa so much, we are seriously contemplating another trip next year perhaps
to check out the sister Villas.
After a wonderful experience at villa Shamballa and Shamballa Moon last year I booked Shamballa Residence this year with high expectations. All expectations were surpassed. The residence is total luxury, the staff amazing and the food not only delicious but outstanding value for money.
Everything about the stay was totally amazing and I highly recommend a stay here to anyone looking for relaxation and luxury.
On occasion there is some road noise when the wind blows in the wrong direction, however we were so bathed in luxury we hardly noticed nor cared.
Truly wonderful week and looking forward to return once again
This place is so much bigger than the photos can show, we were actually a little overwhelmed when we first arrived, it's so huge, I can think of at least 8 different places where a person can sit and enjoy the villa and it's awesome views, sorry, make that 9, just remembered the view from the upstairs bathtub.
The owners have shown true vision, to identify an awesome location, to then built to the very highest standards, to gamble huge amounts of money into an already crowded market (most Ubud villas are cheaper, but always seem to have something missing), and most importantly, to invest hugely in local people, the staff are just amazing, with most having worked for this villa for many years, we know their level of English and service skills would not have even approached where it is today when they first started, so this was an investment in local people that has truly payed off, they are the star attraction of the whole package. (including taxi driver, who is as good as any guide I've ever used).
The charges for this villa are higher than we normally pay, but this was our honeymoon and 7 nights here was a fantastic end to a great honeymoon, I never thought I would say this, but the villa (& service) is actually exceptional value for money.
Very well done to everyone.
A good review should also include negatives, as everywhere has negatives, and we choose the villa we stay in based on the negatives we feel we can live with, but I can't think of any, if I was really pushed I'd say......Personally, I'd lose the 2 white decorative things at the edge of the pool, everything view we see from the villa is nature at it's best, just a pity those white things are also in most views, though I doubt most people would notice them, and they certainly wouldn't consider them a negative.
Of corse mosquitos are a slight problem, this is the tropics after all, but the staff do everything they can to reduce the problem, just make sure you use the sprays provided.
Whenever you book something online, you wonder whether it will live up to your expectations. Well I am pleased to say that it exceeded my expectations.
From the moment we arrived, we were treated like royalty. We had an amazing 3 nights here and will definitely return to this wonderful place.
The staff are amazing, friendly and caring. They can arrange anything you want and look after everything for you. I can't speak highly enough of their care and was definitely impressed.
We dined in-house every night and was served with such care and it was delicious.
The pool, the room, the whole villa was beautifully decorated and lacked for nothing.
Ubud shops are only a short car trip away!!
So do yourself a favour and stay here!!
Shamballa Residence is a jewel! But what's more - the staff is wonderful! Gusti is a exceptional cook and Wayan a great driver and guide. Adi & A'They were perfect! We will never forget our stay there!