I Visited this spa twice. It's a really cute spa, clean, modern, trendy 1950's style theme. The first visit was amazing. I had an infrared sauna, back massage and reflexology. I was so relaxed and pampered, i started recommending it and wanted to go back. My second visit was not as awesome. I had a full body massage was awful. The therapist seemed completely disinterested, the bed height seemed incorrect for her and her leg massage moves went on forever in effleurage. I followed it up with the 45 minute manicure and pedicure. The manicure was with the same therapist and unimpressive. They use metal files on the hands which I think are awful and damaging. All my nails were slightly different in length and more pointy than I would have liked. In 45 minutes there is more than enough time to do some cuticle work - even if it's just to push them back, but this apparently reserved for the hour long treatments. Instead they scrubbed and then rubbed my fingernails and toe nails with lemon (?!). My pedicure was awesome. Beside wanting my cuticles done, the paint job was perfect and has lasted ages and the shape and length was great. My friend had a manicure and pedicure and also hated her manicure - again differing nail lengthes. Hone of nails were filed at a slant and when she asked her therapist to fix it (I think she was very inexperienced) she filed it down too far where she now no longer had a free-edge, After a complaint they gave her manicure free of charge (as one cannot fix no longer having a nail) which was good. My friend also had a truly awesome reflexology. I've rated my experience as very good as the actual spa and 4/6 therapists were amazing and the manager comping the manicure error was good form. I would say that for the express 45 min versions of mani and pedi they should focus on cuticles and shape and leave out the scrub and lemon. Their reflexology was amazing.
