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“Excellent!”
Review of Alaya Resort Ubud

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Alaya Resort Ubud
Ranked #45 of 199 Hotels in Ubud
Certificate of Excellence
Melaka, Malaysia
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Excellent!”
Reviewed September 5, 2013

Beautiful new hotel. Clean. Huge rooms. Nice views.
A la carte breakfast in huge portions, and generous top-ups if requested. Staff at breakfast area really, really nice and pleasant.
Pool of good size and nice and clean.
Shuttle service to areas around Ubud provided free by hotel if vehicle is available.
Evening tea provided complimentary! This is really a first, at least for me. Nice Balinese cakes served with coffee or tea. Portions not overwhelming, just for snacking, but good enough.
The chef and higher staffs make it a point to chat and mingle with guests if they have time. Our opinion is well received to improve on services. How wonderful!
We had dinner one night here. It was marvelous! The grilled prawns came in a generous portion and tasted great.
Concierge very happy to make bookings at spas, restaurants and cultural shows. Just tell them the name and they'll do it for you. They seem to have all the contact numbers.
Bathroom and shower really fancy! I like the design of just drawing the curtains to bath. Exotic shower gel and shampoo provided in a huge bottle. Came out smelling like a vanilla cake everytime I had a shower! Only thing is that the partition between the bathroom and the corridor outside looks flimsy, so safety wise, I don't know. Maybe the management could look into this?

Room Tip: Ask for a room further behind. I think it's less noisy but you have to walk further.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank widespreadvisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 6, 2013
Dear widespreadvisitor,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. Alaya Ubud offers warm hospitality and a distinct sense of belonging that is truly unique to the island of Bali. The casual dining Petani Restaurant catering to the healthy culinary and a branch of the award winning DaLa Spa to take the experience of true Balinese relaxation. Thank you for your details attention and input for the partition between the bathroom and the corridor outside which is looks flimsy, we immediately have advised our management of these issues.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Helsingborg
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 5, 2013

A perfekt oases in the central of Ubud. Close to everything. Excellent staff and beautiful rooms overlooking the Rice field. Nice pool area. One little minus could be the breakfast af you had to choose from a menu - could have been a buffet instead - but not a great issue as everything else was great.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 6, 2013
Dear Suzanne K,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you enjoyed staying with us from the room, view and services. Thank you for your suggestion for our breakfast service, Alaya try to give a personalized service to the guests and also at the restaurant we serve our breakfast with ala carte style instead of buffet to the each guest.
Once again thank you for your inputs and we look forward to welcoming you back to Alaya Ubud.


Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankston, Victoria, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 4, 2013

We stayed here for just one night on a flying visit to UBUD, found the staff helpful and polite, room was great, affordable, couldnt recommend highly enough.
We will be visiting again next time around

Room Tip: This is a narrow,long hotel rooms at the back are quieter and closer to the pool .
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 6, 2013
Dear Mike W,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you enjoyed staying with us from the room and services. We aim to provide 5-star service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
دبي
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013 via mobile

When I first booked at alaya I was in doubt but when I just arrived I knew that I had the best choice in Ubud . Clean rooms and amazing view to the rice field . I highly recommend it. And if u going to visit Ubud its the best place in there

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Faso O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 6, 2013
Dear Faso O,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. Alaya Ubud is perfect for guests looking to experience the village of Ubud and all of its attributes. Easy walking to the many famous tourist destinations, shops and art galleries along the street.
We value your recommendation and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 3, 2013

The Hotel is quite new - only 8 months. Rooms are spacious and offer a great view over the rice fields. They offer complimentary afternoon tea nwhich was very nice. They have excellent quality coffee. Breakfast choice is very good. We had room service and we had no complaints with our food. Service is friendly and efficient. Would definately stay here again.

Room Tip: Alaya Rooms are on the top floor - ask for a room down the back as they are quieter.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hook563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 6, 2013
Dear hook563,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that your stay with Alaya meets your satisfaction. Alaya features 60 tastefully-appointed rooms overlooking to the paddy fields. Our daily breakfast and afternoon tea at Petani Restaurant created by Chef Made Siharta with passionate about environmental and health standards and every cup of coffee is perfectly brewed using a rich blend of Indonesian coffee beans.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

I've just come back from spending two weeks in Bali, first in Ubud and then in Sanur. For the five nights we stayed at the Alaya Hotel, we were treated to top class service and wonderful hospitality. The Alaya Resort (only just opened!) was a perfect place to stay - close to many major attractions in the heart of the cultural heart of Bali - Ubud. The rooms were extremely spacious, beautifully decorated; the pool area was a wonderful oasis in the middle of this city, made all the better by the most attentive pool staff; the reception desk were efficient, helpful and extremely friendly, making an effort to learn your name etc.; and finally the Petani restaurant always served stunning food. MIght I add that the coffee served in this restaurant was for me something quite special - easily the best I tried in Bali, and dare I say it, England as well!
I can't recommend this hotel more - every one of its staff went out of their way to make you feel as welcome and as important as possible, and the fact that the whole resort is stunningly situated near the Monkey Forest, great restaurants and rice fields makes for an unforgettable stay!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jacobwarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 6, 2013
Dear jacobwarn,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you enjoyed staying with us from the room, decoration, view, food and services. We aim to provide 5-star service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chambery, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2013

We have loved this hôtel. Well located in the center of Ubud but very quiet.Spacious and modern room with large good bed. Staff friendly but not very usefull for giving informations about activities in Ubud.breakfast included was gorgeous music in the restaurant too

Room Tip: Ask for a room overlooking the swimming pool cause quieter (no street noise)
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 2, 2013
Dear Martine P,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that your stay with Alaya meets your satisfaction. Staying at Alaya Ubud puts curious travellers in touch with many famous tourist destinations as listed in all the best guidebooks, easy walking to the Monkey Forrest, Ubud Market, shops and art galleries along the street.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alaya Resort Ubud

Property: Alaya Resort Ubud
Address: Jalan Hanoman, Ubud 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#37 Luxury Hotel in Ubud
#39 Spa Hotel in Ubud
Price Range (Based on Average Rates): $
Hotel Class:5 star — Alaya Resort Ubud 5*
Number of rooms: 105
Official Description (provided by the hotel):
Located in downtown Ubud, Alaya Resort Ubud meets the needs of international travelers as a modern interpretation of Bali’s local building culture through the combination of indigenous materials, imbued with the essence of ancient Ubud. It features 60 tastefully-appointed rooms, Petani restaurant specialising in cuisine from around the Indonesian archipelago and award-winning DaLa Spa. ... more   less 
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Also Known As:
Alaya Resort Ubud Bali

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