We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Luxury in many ways.”
Review of Alaya Resort Ubud

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Alaya Resort Ubud
Ranked #44 of 196 Hotels in Ubud
Certificate of Excellence
1 review
“Luxury in many ways.”
Reviewed June 13, 2013

I had a comfortable and relaxing stay, thanks to the friendly and polite staff for whom service is top priority. The resort was fully booked but never felt crowded. I requested a kingsize bed and even with a full resort they still tried and succeeded to provide me with a nice room and the kingsize bed. The location is very good. JL. Hanoman is a nice street with many restaurants. It is in the center of Ubud but still with a rice terrace view. It was nice to see the whole rice growing process right from the balcony. I cannot wait to be back at Alaya.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FillingPixels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, June 17, 2013
Dear Fillingpixels,
Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are glad you had a luxurious staying experience with us here at Alaya.
With our perfect spot in the midst of Ubud’s bustling scenery and impeccable staff services that comes from the heart, we want to create a home away from home for each guest. We value your recommendation and we look forward to welcoming you back to Alaya Ubud.

Best regards,
Alaya Resort Ubud Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,957 reviews from our community

Traveler rating
    1,403
    442
    76
    23
    13
See reviews for
328
1,016
169
28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (449)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 13, 2013 via mobile

My partner and I stayed here for 4 nights and we wouldn't stay here again. We found the resort so very noisy. The noise just echoed through the corridors. You could hear people shower, hear phones ringing, heard staff talking downstairs in the drive way at 6am, heard truck deliveries at 5.30am and the garbage collection day at a ridiculously early hour. Not peaceful or relaxing at all.
The staff were friendly but not helpful. We asked for directions to a restaurant we had heard was good and they just pointed up the street and said it was that way. The street was a half hour long walk and the restaurant wasn't even on that street.
We stayed on the second floor away from the pool but it looked like it may be quieter down near the pool away from the driveway and staff area.
Location was good and price was ok. Just didn't enjoy it overall and we both wouldn't stay here again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monica10mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, June 17, 2013
Dear Monica10Mary,
Thank you for your feedback. On behalf of Alaya ubud team I sincerely apologise if your recent stay did not meet your expectation. Your inputs are well received to help us keep on working towards making improvements in our property. Please let us know should you wish to try our resort for the second time and allow us to improve your next stay experience. Thank you once again for staying with us.

Best regards,
Alaya Resort Ubud Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2013

Nice padi field views, Monkey forest just round the corner, supermarket and famous crispy duck restaurant just beside.

Thought not buffet style, but I felt that the breakfast range was more than sufficient and the quality and portion of the food was great.

WiFi was not always at its best and I always had some trouble latching the balcony door lock.

Overall a great comfortable hotel that lived up to expectations in a culture rich village!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YenHao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, June 14, 2013
Dear YenHao,
Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor.
Apologize for the inconvenience caused during your stay, we much appreciate your praise and inputs to better our service and most importantly that you had an awesome stay experience with us. We aim to provide 5-star service and facilities to each guest yet still able to keep the Ubud ambiance, complete with its cultural traditional richness.
Again, thank you for your comments and looking forward to welcoming you again to Alaya Ubud on your next trip here.

Best regards,
Alaya Resort Ubud Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level 5 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 9, 2013

Pros:
Location: very near to monkey forest and all the shops
Breakfast: Good quality and quantity
A very convenient shuttle service to anywhere within ubud
Complimentary tea available daily

Cons: Rooms: It's new and clean, but I think for it does not match for the price it charges. My personal opinion, after staying a few places in Bali. Bed: hard

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Navia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, June 11, 2013
Dear Navia K,
Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. Alaya Ubud is perfect for guests looking to experience the village of Ubud and all of its attributes, because it is within easy walking distance to the Monkey Forrest. Breakfast, like all our other dishes are fresh and custom made. We treat each guest like a member of a big family. We offer more than just a place to stay but experience of Ubud in style. We consider all these valid points for our pricing. We truly appreciate your comments and we look forward to welcoming you back to Alaya on your next visit to Ubud.

Best regards,
Alaya Resort Ubud Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 9, 2013

My wife and I stayed in Alaya Resort Ubud from 5-8-June 2013 (3 nights). It was our 1st time to stay in Ubud. When we arrived at the hotel, I never thought that the location is so strategic. It is near the main road (Hanoman and Monkey Forest), but not in the middle of it. Since we rented a car, the two way road in front of the hotel made us easier to travel around the city (although most of the time we walked, especially in the morning and evening). It's almost next to Bebek Bengil, and very close to monkey forest.
When we arrived, our car was well taken care of by the staff on duty, our check-in process was very smooth, and we directly enjoy the excellent afternoon tea: hot chocolate for my wife and hot cappucino (my fave during our visit), and warm traditional cakes. Overall, the staff services' were excellent from the day we arrived, until the day we left.
We stayed in an Alaya Room 327, located at the very back of the hotel, facing the swimming pool, spa, and rice fields. Beautiful view. It was quite and peacefull back there. Birds chirping and cockerel roosting in the morning. Frog voices at night. Nice.
We had a complete set of breakfast. Our fave was a complete set of fruits, yoghurt, juices, coffee and tea, and a basket of warm bread and pastries. We tried different main course everyday, our fave was the egg and sausages menu. We didn't quite fond of the Indonesian menu, since the taste were not as 'strong' as the regular one that we usually have. Probably because the hotel try to adjust the ingredient to suit it with tourists from other countries. But we could have other menu, so not a problem.
A little input related to our room door. The hotel should probably fix the door, since we could not lock the door from inside. We could forced to use the lock in the above, but not the lock on the handle. We reported it to the staff, but suggested to put the 'do not disturb' sign in front of our door. However, we double checked the door, it still locked from the outside. So, it was fine.
Ubud is a wonderful place to visit. We definitely will comeback. And it would be our great pleasure if we could stay in this hotel again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank munandara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, June 17, 2013
Dear Mundandara,
Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor.
We are happy that you found your stay with us up to your expectations.
We wanted to create a holiday experience through all small details in our property, made available for guests, so they can enjoy every moment of their experience with us, whether it is simply relaxing in your room or laying by the pool or wanting to go out and explore Ubud and beyond. You are welcome to advise our restaurant staff if you prefer your food more spicy, as our chef can gladly adjust the dish according to your taste.
Again, we appreciate your comment and we looking forward to welcoming you back to Alaya Ubud.

Best regards,
Alaya Resort Ubud Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ko Pha Ngan, Thailand
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 9, 2013

We spent here 2 nights at the beginning of May, nice hotel with a quite pool with lovely rice fields view, friendly staff.
The negative notes are the breakfast service very slow , we waited 30 minutes for having it and the sala was quite empty. Internet connection was a nightmare , every time you want to use internet you have to log on and insert password and username , even if you stopped surfing 5 minutes before and very often even during internet connection. Our room, ad the middle of the building , was quite noisy in the morning , most of the times this depended from the cleaning and maintenance staff who talked loud in a early morning time ! this is a clear message that the manager still needs to work much.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andyeboom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, June 11, 2013
Dear Risi2611,
Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are sorry for any inconvenience caused during your stay with us. We value your inputs and have advised our management of these issues. Hopefully you can come visit us again and be happy with the progress we've made.
We much appreciate your praise and inputs to better our service. Thank you for your comments and looking forward to welcoming you again on your next trip to Ubud.

Best Regards,
Alaya Ubud Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level 6 Contributor
99 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed June 9, 2013

Opened since January 2013, this hotel is centrally located in Ubud and close to most of the tourist attractions/food within the area (within walking distance). Monkey forest is 200m away. There is a huge mart next to the hotel to stock up your groceries. Bebek Begil is less than 10m away.

I was a little intrigue by the hotel room design (standard room). The bedroom and shower areas are connected as one, and a small enclosed area for the toilet bowl. It's certainly an ideal couple room but may not be ideal if you're sharing with someone else /family members. Because of its design, room looks huge and you have a small personal area (balcony) outside your room. Beds are clean and comfortable. TV with a good variety of channels, safe, refrigerator is available in the room. The 'Do-not disturb / Please make up room sign" is very unique.

Service by ubud standards is really good and staff takes time to explain about your room as you enter it. Wifi is complimentary but needs improvement, frequent disconnections. Speeds are satisfactory.

Tea was served in the late afternoon at the reception /front area of the hotel. Breakfast was included in my room package. Good selection of local menus (made to order rather than buffet) with views of the padi fields. Can be a bit warm if you sit in the open area in the morning after sunrise!

This hotel does not give you the full serenity of a typical ubud stay (with padi fields all over, birds chirping in the morning - cause its located on a main road!); but it is very strategically located to give you access to many places. Take advantage of the shuttle service offered by the hotel (free). Ubud palace is roughly 10 minutes by car (due to traffic!)

When I booked this place it was on a huge discount which was really worth it, but I won't be paying full price for this place.

Room Tip: If you choose rooms far away from the road, it is certainly more quiet; but it can be quite a walk f...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john_gpjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, June 11, 2013
Dear john_gpjm,
Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor.
We much appreciate your praise and inputs to better our service and most importantly that you had an awesome stay experience with us. As many of your guests have shared, Alaya Ubud is ideally located to combine the experience the village of Ubud with all of its vibrant shopping, art and health environment, because it is within easy walking distance to the Monkey Forrest. While maintaining a secluded and private setting for guest who simply want to sit back and relax while enjoying the green scenery and fresh air. We consider all these valid points for our pricing.
Again, thank you for your comments and looking forward to welcoming you again on your next trip to Ubud.

Best regards,
Alaya Resort Ubud Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ubud hotels
0.5 mi away
Komaneka at Rasa Sayang
0.5 mi away
KajaNe Mua Private Villa & Mansion
1.2 mi away
Sankara Resort Ubud
Sankara Resort Ubud
#24 of 196 in Ubud
748 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Plataran Ubud Hotel & Spa
0.7 mi away
Komaneka at Bisma
Komaneka at Bisma
#16 of 196 in Ubud
1,896 reviews
3.1 mi away
Kupu Kupu Barong Villas and Tree Spa
Show Prices
Show Prices
Show Prices

Been to Alaya Resort Ubud? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alaya Resort Ubud

Property: Alaya Resort Ubud
Address: Jalan Hanoman, Ubud 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#37 Luxury Hotel in Ubud
#38 Spa Hotel in Ubud
Price Range (Based on Average Rates): $
Hotel Class:5 star — Alaya Resort Ubud 5*
Number of rooms: 105
Official Description (provided by the hotel):
Located in downtown Ubud, Alaya Resort Ubud meets the needs of international travelers as a modern interpretation of Bali’s local building culture through the combination of indigenous materials, imbued with the essence of ancient Ubud. It features 60 tastefully-appointed rooms, Petani restaurant specialising in cuisine from around the Indonesian archipelago and award-winning DaLa Spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Expedia, ACCOR, Priceline, Asiatravel.com Holdings, Fastbooking, Ctrip TA, Cancelon, Hotwire, Agoda, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Alaya Resort Ubud reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Alaya Resort Ubud Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing