Didn't expect that this is gonna be really bad. Read reviews from other travelers about how bad this hotel is and all of what is written is just with absolute truth.... From the moment we arrived, waited for our rooms to be ready, ants all over the bed, no towels set up in the bathroom that led us on asking them (3 times) before we finally got STAINED towels, dirty linens that we reckoned weren't changed or maybe they just don't know that bleach do exist, filthy bathroom with a clogged sink, no shower curtains that made us sit while showering, MUR service-just tidied our bed and took the garbage out, dried the bathroom floor and again, no towels..... We just don't complain cause we know for sure that it'll just be ignored so no sense of doing so....
The other thing that brought our attention was the owner.. Rude, irritating and absolutely unprofessional.
He was just busy doing business (tours, taxi ride) with guests over breakfast and grumping his staff to do this and do that with our presence rather than conducting a sincere renovation to the rooms and a good training to his staff. And on our last day, he was cross at us by us arranging our own transfer back to Kuta and disregarding his offer. When i was on my way down to the reception, he yelled at me "where's my key!?" I handed it over to him and zoomed to our hired car. And over breakfast "again", he asked us if what time are we leaving and we responded 10:00 and then he said "good!" Pissed are we!!!!
Breakfast- absolutely trashy, they just couldn't give us our runny fried eggs. 3 breakfasts until we showed them a photo of what we really wanted. Just bad.
Only redeeming about this place are the friendly staff-but seriously needs to go proper training and swimming pool.
We just can't wait to leave the place.
A piece of advise, just don't.......
- Official Description (provided by the hotel):
- For travelers who want to take in the sights and sounds of Bali, Bisma Sari Resort Ubud is the perfect choice. The excitement of the city center is only 0,1Km away. With the city's main attractions such as Komaneka Gallery, Ubud Market, Ubud Palace within close reach, visitors to the hotel will just love its location. The facilities and services provided by Bisma Sari Resort Ubud ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like tours, Wi-Fi in public areas, babysitting, laundry service, bicycle rental. Guests can choose from 12 rooms, all of which exude an atmosphere of total peace and harmony. The complete list of recreational facilities is available at the hotel, including garden, spa, outdoor pool, massage. When you are looking for comfortable and convenient accommodations in Bali, make Bisma Sari Resort Ubud your home away from home ... more less
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- Also Known As:
- Bisma Sari Resort Ubud, Bali