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“Fantastic stay, beautiful views”
Review of Mathis Retreat

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Mathis Retreat
Ranked #27 of 199 Hotels in Ubud
Certificate of Excellence
Melbourne, Australia
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Fantastic stay, beautiful views”
Reviewed July 26, 2013 via mobile

We loved our stay in Kenanga!
Location is away from ubud's noise, with great views over the rice fields. Everything is well maintained, very clean and you see the eye for details everywhere.
We had both dinner and breakfast and both were amazing. Again a great eye for details.
Staff were very friendly, helpfull and relaxed. No pushing, no time schedules etc as we experienced in some other hotels.

Highly recommended.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FenK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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588 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2013

The location in front of the rice fields was fantastic, especially in the morning when u get up and u can see the sun reflected on the water. Great breakfast at the restaurant, nice staff. We had a problem with the key of our room we we came back at arounf 11pm one night, and it was fixed promptly.
It was a pity that we have never enjoyed the pool because we have always come back too late: actually the only bad point is that the pool is closed at 6pm (the sun goes down eraly in Bali).
Definetely recommended!

Room Tip: no matter which room u would choose, u won't escape from being waken up by frogs and geckos!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michele L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 21, 2013

The wonderful views over rice paddies are one of the chief attractions of this comfortable and stylish hotel. It is a bit out of the centre of Ubud and there are no particularly interesting cafés, restaurants or shops within walking distance of the hotel (so visitors will need to arrange transportation), but the peace and calm are a real delight. The hotel staff is excellent, the European and Indonesian food tasty, and the breakfasts copious; complimentary afternoon tea, with nice pasties, is a real treat. The rooms are spacious and appointed in a chic minimalist style. The hotel is probably more suitable for couples, families or friends rather than solo or business travellers. The rooms are a bit dark for reading, but I understand that the management will be attending to this relatively minor problem.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 19, 2013

Loved this place, ten minutes from the buzz of central Ubud, a world away in peace, quiet, and charm.

It is set amid ancient rice paddies, with a lovely open restaurant Terracotta (seriously good) and lovely accommodation.

We had an atmospheric one room bungalow done tastefully in Balinese décor which lent a feeling of local authenticity.

There is a beautiful infinity pool where you swim looking out across the paddies.

Also very friendly staff and management, who arranged transport around the place, and when we wanted to view some serious art galleries, they set it up and provided a driver at a very reasonable rate.

It' a quality place discerning travelers will be comfortable in.

Highly recommended

Room Tip: We liked Room 7, which was a generous studio bungalow, beautifully decorated. Great for 2 people, r...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John2a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 14, 2013

Everything about the property was soo much better than we expected. Our room was beautiful, spacious and well-appointed. The staffs veru friendly and polite. Overall, the experience was great, offering the perfect mix of relaxation and activities with no reason to leave this beautiful hotel.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clairmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 7, 2013

We loved our stay at Kenanga! We stayed 10 nights as a 'babymoon' - a relaxing holiday while my wife was in her second trimester of pregnancy with our first child. Kenanga was definitely a great place to choose for this purpose for many reasons. Any trepidation my wife felt in travelling to Bali (or overseas) quickly disappeared when we arrived. The staff were very friendly and helpful with anything asked of them, the room great, the food at the restaurant clean and tasty (especially the included breakfast), and the pool brilliant.

A little initial readjustment of our expectations was necessary when we came to our room. We were expecting a free-standing bungalow (the website doesn't mislead, but it doesn't say that rooms adjoin), but found our room to be the middle room in a row of three opening onto the pool. I think the staff had given us the room we got as it would probably have been one of the quietest and more private of the rooms (two things we asked for if possible). The room was lovely though, and once we got over our initial let-down, this was fine. The bed was quite comfortable, which is a must if you're paying this much - though one couple we met did say that although relatively comfortable, they found theirs a little firm towards the end of their 6-night stay. There only seemed to be a couple of working TVs between all the rooms, apparently due to a recent storm that shorted them out - we had one for the second half of our stay, but hardly watched it anyway.

The place has brilliant non-buffet (a la carte) breakfasts included, and you can fill up on these (I only once ordered all the possible options and was very (if not over) full afterwards). If you ordered everything possible, this would look something like: freshly made juice, delicious soft and fresh croissants, chocolate danish, fruit salad, yogurt, muesli or cereal, amazing banana, strawberry or pineapple pancakes with coconut and palm sugar syrup (sooo good!), omelette or scrambled eggs, and tea or coffee (there were other options instead of the eggs, like nasi or mee goreng too). Lunch and dinner were really good too (brekky was my favourite meal there), though plenty of better/cheaper places to eat in Ubud (Casa Luna, Kafe were two of our faves, Fly Cafe a few mins walk up the road had cheap, tasty eats and cheap drinks during happy hours).

The pool was stunning, with three infinity edges looking out over the lovely rural setting. The rice paddies had been harvested when we stayed, but it was still a lovely, relaxing view (see photos). There were plenty of sun-loungers, and a nice shaded mini-thatched area with a couple of bean bags if you'd had enough of the sun - which was plentiful.

My only gripe was that the cost was a bit high. I think if the service and tax charges (21%) weren't added onto everything (room, food, activities, airport transfers, etc), the price would be more reasonable, though it was very clear that this would be added, and I can't fault the place and the service was really friendly and great.

I wouldn't recommend this place to families with young kids (though with a single baby or toddler would be fine - there were several guests like this), as the rooms aren't designed with this in mind, the resort is quite small (in a nice romantic and intimate way) and apart from the pool, has no real play areas or areas away from other people. There were a couple of families that stayed while we were there, and they were either pretty disruptive to the otherwise peaceful mood of the place, or in the second case where the parents were respectful of the other guests staying, the children seemed a little bored.

A massage at the spa was good too - we got one included in our room rate, so you could always ask for one to be included in your stay to get better overall value-for-money.

A small improvement suggestion (apart from removing the additional 21% charge - including it in the current room rate) would be to make the areas outside the bungalows (the semi-private verandah-type area) a little more useable - a couch with a couple of side tables (like those in the lower part of the restaurant area) would be a welcome addition, rather than the chairs on opposite ends of the covered area. We found we didn't use these at all, nor did anyone else seem to while we were there.

Overall, thanks for a lovely stay! We'd love to come back one day.

Room Tip: Be aware that the Bungalow rooms are not freestanding - they are in rows of 3 that share walls, just...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoandAb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 3, 2013

Kenanga had been recommended to us by friends and I'm so glad it was available for our stay.The hotel is set around a stunning view of the rice paddies and their infinity pool, views of which you can enjoy from the restaurant. The breakfast we had was the best of our entire trip, the pancakes are a must. We travelled as a three and the ever welcoming staff provided an extra bed that was really comfortable and even an extra water each night. Across our stay they exhibited attention to detail I've rarely seen elsewhere.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Becki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mathis Retreat

Property: Mathis Retreat
Address: Jl. Raya Lungsiakan 56, Ubud 80571, Indonesia (Formerly Kenanga Boutique Hotel)
Location: Indonesia > Bali > Ubud
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style:
#21 Spa Hotel in Ubud
#22 Luxury Hotel in Ubud
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mathis Retreat 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Mathis Retreat Ubud, Bali

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