I was reviewing hotels online and considered Kenanga as I was after a quiet retreat. It is situated on a rice paddy farm and is about 5minutes away from the hustle and bustle of main ubud town centre. I came across a SCOOPON deal and booked it with some reservations as I had not bought an overseas hotel voucher from a deals company before. However, it was a very good deal - massage, wifi, private villa/room to myself overlooking the pool and rice fields.
The room decor was traditional bali style with a very romantic looking and big bathtub. They didn't offer any bath bubbles so I bought my own and it was very relaxing being in the tub. They provided four bottled water for brushing teeth etc and four drinking water per day. They did a morning tidy up and a down turn service. They also serve delicious morning and afternoon complimentary tea snacks. These were lovingly decorated (I had a white chocolate truffle shaped in a turtle) and left on your tableside if you were not in your room. After the massage I was provided with a sarong which the lovely masseuse tied for me. I was then provided with a drink and fruit kebab snack after the massage which was delivered to my room.
As it was a relaxing holiday I spent the first few days ordering lunch and dinner from the hotel. The food was small portioned but tasted nice. I esp recommend their curries! Their breakfast was GREAT! All you can eat but a la carte ordering style. They also make fresh juices.
The service was fantastic. They went above and beyond to help with everything and was friendly but not intrusive. They always waved and said hello when they saw you and would always stop by to have a chat with you. The restaurant staff and the reception staff remembered my name and the tours I planned to go on and would ask me about it. VERY LOVELY.
They also have a complimentary bus/car service that takes from to and from the hotel to the town centre. However this service stopped at 5pm or 7pm and after that it was a moderate fee to call them to take it back.
Overall a very good place to stay and somewhere that I have raved on and recommended to others.
Thank you for a lovely time.
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- Also Known As:
- Mathis Retreat Ubud, Bali